Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,394 reviews
  • Rated 5 out of 5 stars

    #1GeekSquadFan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen from Geek Squad had the BEST customer service skills! They quickly mounted my TV and answered all my questions. They were amazing and I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money - fix the wait time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were WONDERFUL!!!!!!! They were great. Fast, efficient, on time and FRIENDLY. My only issue was that it took a long time to get them scheduled - they are BUSY it seems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up purchasing a different extendable mount for our TV and the gentleman that responded to install it was helpful and figured out we could not mount it where we wanted to because of the studs not being at the correct distance apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instruction for turning on TV for Cable Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily provided instructions to use for which remote to start with to load cable box to open Cable TV on new 43" inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They have been very consistent and reliable for a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to purchase Geek Plan coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knowledgeable. Exceeded customer service expectations. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not able to install and set up a TV by ourselves and we're so glad we opted to have the Geek Squad install it for us. No bother, no hassle and they even programmed my Harmony remote to the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men from Geek Squad arrived and removed the old TV and hung the new TV. They went through the setup and made suggestions of how use some of the many features. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service these folks provided, tv installed, set up, and fine tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys...did a good job with my install. I always recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians who go above and beyond to help those of us who do not know what we are doing. They explain in layman’s terms how to navigate the remote so we senior citizens feel comfortable with using our new toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up our new tv and answering our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and like a machine were very professional and fast. They took precautions to keep our home clean and were very very polite explaining everything they were doing in our home. I will use the Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and just needed to move the TV a bit lower from where they originally mounted it. My wife is picky and had to have it lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out with replacement tv in a flash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out with replacement tv in a flash, barely knew the techs were there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were polite, courteous, knowledgeable, and efficient. They cleaned up the area when completed and confirmed I was satisfied with the finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Mounted my TV. Took time to show my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Thats why from now on, I'll leave it to the experts. Them.....thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They done a excellent fast a excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv again and reaffirmed again. Not to mention they Bert careful installing my tv. Excellent work very polite and work done in fast manner and correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep squad hook them up my devices and did a great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Geek Squad arrived on time and called to let me know they were on their way They were able to hook up my devices Enter the great job

    I would recommend this to a friend