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Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,394 reviews
  • Rated 5 out of 5 stars

    Quick to respond

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i experienced a sound problem with an inceiling speaker, they came out as scheduled and was able to get working again in minutes aftef finding the problem with my receiver setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the care and service in which the installation and setup was handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation 65 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They re-installed a new Samsung 65 TV. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad doing their geek thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with the work done. It was as I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Came out 3 times to replace different boards until they had to replace the TV. Always did their job with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Witt did an outstanding job, very polite/ asked questions/ knowledgeable etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no hassle i will always respect you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers showed up on time and were very efficient with the removal of old TV and installation of the new unit. They made sure everything worked and if we had any questions before they departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team provided great service -as always!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents deinstalled our defective TV and then quickly installed our replacement model. They were knowledgeable and professional. Very friendly and a pleasure to have in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and serves it's purpose well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHOWED UP ON TIME. COULD NOT HAVE BEEN MORE CURTIOUS AND PROFESSIONAL. THEY MADE THIS A VERY PLEASANT EXPERIENCE AND I WOULD HIGHLY RECOMMEND THIS TEAM TO ANYONE THAT NEEDS WORK DONE. VERY SATISFIED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my 85” tv very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did everything I didn’t have to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!. Service completed very fast. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patiently answered my questions and were very thor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moises and his colleague were professional and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We count on the Geek Squad to install our TVs. They know what they are doing and are eager to recommend ways to enhance our viewing experience. We are very pleased and will continue to get them to assist with our TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive to all of my inquiries and addressed all questions I had in a timely manner. Also addressed issues with the scheduled delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad service took care of the issue and understood the problem and showed the truly cared and were attentive to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personable and efficient installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked together to get the second TV Installed quickly and the first defective TV removed. Although it was hard to wait for the second TV, it’s hard not to appreciate a 75 inch screen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad take great care of their patrons! Excellent customer service! I was very pleased with their professionalism and friendliness. I highly recommend for any electronic installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Excellent price. As always number 1 in satisfaction Will buy again! Thank you for your quality stance. All ok to my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys who were very informative an very good at their jobs. I’m a hands on guy but I would recommend this service just for the fact if there ever is a problem they take of it,not you!

    I would recommend this to a friend