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Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived at my house asked a few questions and nailed down my issues in minutes. He went to work, repaired all the mistakes made by the Comcast folks, and had my system up and running in an hour or so. Excellent Service by Geek Squad. These guys know their business!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad has gave me excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind and very efficient with installing the TV mount. Definitely will be going to them for installing my next TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad resolved our issues thoroughly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member made sure our surround sound system was properly installed and that everything was in working order. He also took time to review every item with us so we understood how our smart television works and how to access apps. He was great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job on installing my 65 inch TV. Always does a superb job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to my home to install my TV with professional knowledgeable, neat and courteous I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is a replacement for one we purchased in September 2020. The backlight panel on the left side burned out and they replaced the TV instead of repairing. Thankfully we had a extended warranty. We have one on the new set too. This new one appears to be a better TV and hopefully it is. Time will tell. Geek squad was great as always.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome Geeks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, courteous and respectful of my property and myself. They did an awesome job connecting a new receiver to my home theater. Everything was tested to make it was working properly. If I ever need them again, I will be asking for the same Geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best decision I ever made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced a broken tv that I had a warranty for. They were supposed there within a week no questions asked, replaced the tv, hooked it up and installed on the wall. They kept in touch the whole way through to make sure we were satisfied! And we were

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Contract Great, installation not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my 5 year Geek Squad contract, the remote support was excellent. The reinstall was quick and the new installation was not comprehensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad instled Tv very easyly and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was a hard worker had the installed and operation in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alex is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Knowledgeable and professional! Alex knows his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men installed/connected my new TV to existing sound bar. They were professional, knowledgeable, extremely polite and answered all of my questions. They were great Representatives for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad Installed My 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Payton and Josh installed the TV on a wall mount. Beautiful job! They were marvelous. The installation was perfect, and they took time to explain and advise. We really appreciate the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my home theater. Had a problem with the projector lens on the first one. Got a replacement and they were great to work with. Helped me with the whole process. Installation crew was a bit on the perfectionist side and I couldn’t be happier with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a spectacular job. Did a set up and modified the picture to an excellent aspect. They were professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV flawlessly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my Oled77CX very quickly and made appropriate changes to various TV settings which would have taken me some time to figure out. I am grateful that they performed quickly and left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an excellent tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv, programmed all the necessary items, sinked the tv to the existing sound bar ,asked what happened to the original tv, I advised that the picture went out, the tech recommended a surge protector ($29) to protect the tv picture and the x Finity controller. Very pleased with the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV re install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered another tv to replace the previous installation of Sony 930 with a Sony OLED 55" TV. The re-install went quickly and smoothly in a short amt of time and the install did not require a lot of calibration. Had decided the OLED had a better picture and deeper blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team were quick but efficient. Mounted my television as if it were an everyday tradition for them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD CHEERLEADER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE GEEK SQUAD. THEY INSTALLED THE TV QUICKLY. MADE SURE EVERYTHING WORKED CORRECTLY,

    I would recommend this to a friend