Customer Ratings & Reviews
- Model:
- BBY-SC-GTP200-140-RGB
- SKU:
- 11012328
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gaming Desk 55 Inch as having desirable features. The RGB lighting is appreciated for adding a cool gaming vibe. Additionally, the desk's size is considered ideal by users.
This summary was generated by AI based on customer reviews.
Dont get played
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged. After a run around with customer service that admitted their warehouse team was overwhelmed with faulty product requests I was sent replacement parts that do not match. Desk would have been decent if it arrived undamaged. I would have been satisfied if the replacement parts where correct. I tried to give the company a chance to fix it and they dropped the ball there as well.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .We are truly sorry to hear about the frustrating experience you’ve had with your desk—from the damaged arrival to the incorrect replacement parts. This is far from the standard we strive to deliver, and we deeply apologize for the hassle and disappointment this has caused you.
We take your feedback very seriously, and we want to make this right for you. Please reach out to our dedicated support team at [email protected] with your order details. Our team will prioritize your case and work with you to find a satisfactory resolution immediately.
Thank you for giving us the chance to address this issue, and we hope to have the opportunity to regain your trust.
Product review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product broke as I was putting it together. R r r r r!
No, I would not recommend this to a friendBrand response from GTRACING
Posted .We are extremely sorry for what happened.
Please rest assured that our products have a one-year warranty.
You can contact our after-sales email: [email protected] and provide some pictures of the damaged part and the valid proof of purchase.
Our after-sales customer service will help you.
Regards.
- Pros mentioned:Build quality
Good quality desk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The desk is good quality but there is a small gap between the two parts. You can cover the gap with the mouse pad you get.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your detailed feedback and helpful suggestions!
If you have any concerns about the gaps or need further assistance, please feel free to contact our after-sales email: [email protected].
We wish you a pleasant experience using our product!
Decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, just a basic clean computer table good for beginners. Skipping took a lot longer then stated during checkout.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Thank you for choosing our product and taking the time to share your experience. We are pleased to hear that you are satisfied with the ease of installation and practicality of the computer desk, which is indeed important for beginners.
At the same time, we sincerely apologize that the delivery time did not meet the estimated delivery time shown at checkout, which caused you a poor experience. We have already shared your feedback on the delivery delay with the logistics team for verification and optimization, hoping to avoid similar issues in the future.
Enjoy your product!
