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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 556 reviews

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Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the HD Wireless Home Security System's ease of use and clear camera quality, with many noting quick setup and excellent picture clarity. However, some users experienced challenges with Wi-Fi connectivity and initial setup, reporting difficulties connecting to their home network and the system's app. The system's motion detection feature also received positive feedback. Overall, the positive feedback on image quality and ease of use outweighs the negative experiences with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 556 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone please check your email to see if you get buy 1 get 1 free... thanks Guardzilla i got the other for free and thanks bestbuy... this security camera is the best for me... its cheap and very reliable. I have 4 pieces this cameras

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great camera with a clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a pet camera for my dog and it works great! Has a clear picture, can talk/listen to my dog, and it has a great night vision so no matter the time of day I can always see what my dog is up too. Very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice! But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has been great so far. It had caught my motion and activated the siren each time I've tested or forgot to deactivate the alarm prior to entering my home. The unit records via memory card or optional cloud storage. You cannot playback video in real-time. I recently upgraded my Wi-Fi router and now I can't get the camera to link to my phone or wireless network. I will attempt to fix the issue, but may end up exchanging it if said issue can't be fixed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    Working as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product to watch my dog at home and tell her to get off the bed. It is decent video quality. I don't like that the two way voice system it has can only either receive or transmit it won't do both at the same time, you'll have to switch between the two. The alarm is nowhere near as loud as I believe it should be. If that's going to be your only alarm for intruders it's not going to scare anyone off unless they get startled by a somewhat loud beep. Night vision is great, and will send you texts or emails when it detects movement if you want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute thought before going out of town. Couldn't get it to work-- Support was A1 not A2 but A1!!! Thought I still needed a camera--WOW-All In One!!! I'm ECSTATIC!! Price A+. Haven't bought anything that I was more pleased with since my tickets to the ELVIS Concert in the 70's. ♦️

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice surveillance camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first surveillance camera I purchased. I now have two. One in the living and one in the garage. This camera has pretty good definition for video. I can easily see faces and images. The notification option will alert me by text messages and/or app. Night vision is pretty good quality. I also have the cloud service for recording videos the will download to my phone. Only problem is sometimes the videos with be two separate events combined into one 30 second video. All and all they are very good cameras with decent functions.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great and I love you can talk through it in case anyone breaks into your home.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance

    Rated 4 out of 5 stars

    Great camera for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this camera after reading reviews. It seemed like the best choice for the money. I was not disappointed! The camera does everything it promises and is super easy to use! Just download a simple app to your smartphone (I have an Android). You can monitor your camera right from your phone. You can also talk through your camera, receive audio feed and set off a loud sound to scare intruders. It also automatically changes to night vision. The picture quality is nice and clear. You have to switch between listening and talking and it is not always a smooth transition. I would imagine that is a problem with the app. The sound could also be a little clearer and louder coming out of the unit and that is why I couldn't give it 5 stars. All in all this is a great unit for the price and with it not having any fees attached to it, I would recommend it to anyone looking for something for the home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guardzilla was easy to set up, but at one point I had to reset because it would not connect to my phone and that is where I had issues which is why 4 instead 5 stars. Once it is connected it works great. Had people come in and work on apartment while I was at Work and I was able to monitor them while they were there.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 2 out of 5 stars

    For the price there are a lot of better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 options there are other high quality cameras out there. It seems like it tries to be too many things at once. The video quality isn't bad and the night vision is great. The two way audio is unusable and the siren is just a high pitched beep more than an alarm. The app seems like it was designed by someone who just learned how to build apps and it was made for the original iPhone. I feel like this company has potential but this camera I wouldn't recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security camera and app for the costumer, working good and good price. Excellent performance and clear hd vision, I am sure and happy for this product and five star quality

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    I See You. I hear you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera for the price. It is easy to setup and as long as wifi is stable it works as advertised. Very good HD image, sound is adequate, microphone works fine but you have to switch back and forth between hearing and speaking icons. Panic alert is loud! Motion detection works fine once armed. It take images but doesn't always work. Only problem is with customer support. I've sent two support tickets online with no response plus 3 emails. Calling is the only way I've been able to contact them.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 5 out of 5 stars

    Gray for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. I can see inside my bed Room any time and if I want to arm it it will sense motion and send me a text if someone enters my room.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Guardzilla - HD Wireless Home Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: easy set up, light weight, great night vision, easily take screenshot of images. The Bad: wired, short wire, bad connection if you leave home, loading screen if you are not home. The camera is slow in connecting and does not actually work outside your home through the App.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    Great indoor security cam at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guardzilla security cam does exactly what my family needs it to do. It alerts us if anything moves in front of it. The alert will contain a picture but if you open the alert it will display a video of what happened. The alarm is enough to alert whomever that they are being watched. The only thing I don't like is that the speaker in it is a little weak so it is hard to hear when someone is talking to you thru it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The image in daylight or night was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately this camera did not meet my needs Pros: I like the look of it. Very high tech & not necessarily surveillance camera looking. Consider this a plus. The image was good. The software was very easy to download & pair with my phone. The set up was a breeze. Well priced. Cons: It is wired. That limits where you can put it. Also a cord gives the camera away, I feel. Only had a 90 degree view which would have necessitated buying several units. I returned it & spent a lot more on a wireless unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great camera to keep an eye on my puppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and picture. Volume to hear could be a little better. Wish it had zoom feature. Good starter camera for keeping an eye on dog when not at home!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance

    Rated 5 out of 5 stars

    Great Product for Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research prior to purchasing and I am very happy with my choice. I did have some issues trying to install it originally but once I got that all figured out it was smooth sailing after. The picture is very clear and changes over from day to night seamlessly. No issues with visibility no matter the time of day. I purchased one for myself and one for my parents and we both are very pleased with the product. It's nice to have peace of mind with this product. The siren is pretty loud for such a little product. Being able to put my own sd card into the camera is a nice feature to eliminate needing a monitoring service because with that everything is backed up to that should you ever need it. If youre looking for a decently priced camera with really good quality then definitely check out this guardzilla app. I know i love mine. Esp being able to check in on my animals and to speak through it is pretty cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 4 out of 5 stars

    Pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has night vision, works very well. Nice clear view with light or in the dark. Set up was simple. The alarm is loud and annoying, does its purpose. You can hear and also talk through your device, about a second delay but soo cool. I wish it was wall mountable and thinner hence the reason for 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 4 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of a recommendation from the gentleman at Best Buy. The picture is pretty decent and the motion detection is good. Some times it takes a while for the WIFI to find the camera but it's not a big issue to me. I am only using one for my living room and I'm happy with it.

    I would recommend this to a friend
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