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Customer reviews

Rating 4.5 out of 5 stars with 71 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 71 reviews
  • Pros mentioned:
    Drawers
    Cons mentioned:
    Ease of use, Freezer

    Rated 5 out of 5 stars

    Love My Haier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Haier refrigerator/freezer. I had been wanting a bottom freezer. The one I had was a top freezer and I was always bending down to see what was in the fridge. In addition, items were pushed to back and were forgotten about. Once discovered, food had spoiled. I am in an apartment and it was difficult to find a bottom freezer that would fit in the space. The Haier fit perfectly. Now when I open the fridge I see everything at eye level. Love the glass shelves and two drawers as well as two freezer drawers and a compartment for ice cube trays and small items. Thank you Haier.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello, Thanks for leaving a review! We always appreciate hearing from our customers and we're glad you like your new refrigerator. Getting an appliance is always exciting, and we're glad this model could meet your needs with its design and capabilities. If you have any questions or concerns please let us know. We'll be happy to help! -Sylvia@Haier Haier

  • Rated 5 out of 5 stars

    Perfect. Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months into owning this fridge, and it brings me joy every time I open it. It’s perfect for a household of 3-4, easily. Even after my weekly grocery run and throughout the week as leftovers fill its shelves, it’s never too crowded and we can see everything. We have much less wasted food, the big drawers are awesome, the special drawer that you can set to a different temperature is such a nice feature for meat, and the light is so crisp and clean. I am amazed that everything we need to fit into the freezer drawers fits perfectly and nothing gets lost. The bottom two drawers don’t fully extend, but they extend more than enough. I love this streamlined Fridge so much. It was also delivered exactly when it was supposed to be delivered. Our kitchen is tiny, but this fridge gives us more organization and storage than we thought possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this new fridge.... and my sales person, Jerome, in Culver City, CA, was terrific. The shallow depth gives it a small footprint in my kitchen, but it is still large enough to hold a weeks worth of groceries... It's super quiet too! Great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my purchase. I ordered in store and scheduled delivery. The fridge is perfect for 1 person and has a pretty cool “my sone” feature. Measurements are true to size. Delivery was pretty seamless except Best Buys customer service wasnt the best. The delivery drivers were awesome though. They were very accommodating and delivered the fridge with care.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 1 out of 5 stars

    Haier Sent Best Buy A Dented Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box I was happy, it was cute, and kind of roomy...When I stood back to admire I was horrified to see a dent right in the front. Went I contacted Best Buy I was given a returned authorization. The next day the return was revoked by Best Buy. Best Buy blamed the manufacture and said it was their problem to fix. I do not recommend this company Haier or Best Buy for that matter.

    No, I would not recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Greetings! Thank you for reaching out to bring this issue to our attention. It is certainly not something we like to hear, and we can imagine your frustration with receiving a damaged unit and not being presented a clear solution. If you haven’t already, we advise reaching out to our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. One of our agents would be happy to assist you in any ways that they can. -Elliot@Haier Haier

  • Rated 5 out of 5 stars

    Perfect for a small apartment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit! It’s so quiet compared to my old refrigerator— a main reason to replace. It may be smaller but with the fridge on top, I can easily negotiate room. The 3 drawer freezer works fine for me. It won’t hold a turkey!! I’ll leave that to others. Oh! And it’s so attractive!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawers
    Cons mentioned:
    Doors, Freezer, Price

    Rated 5 out of 5 stars

    Awesome fridge though not perfect...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our current basement fridge. The old unit worked fine, but it was old and not "cool". Plus I do not like top freezer refrigerators. My mom said that was all that made years ago, was bottom freezer fridges, why did they switch? Probably cheaper? This is a great looking fridge. Since it is a secondary fridge, we did not want or need anything big, and this is the perfect size. It looks amazing and has a good mount of room inside. I also like the drawers in the bottom freezer, nice touch. Needed to switch the handing on the doors and while it was not difficult, there are a few steps and parts. Went well though. Just make sure you hang onto the doors. I did not and the fridge door hit the floor and there is a small dent. Totally my fault. I am still bummed about it. So have some one help you so you don't dent things like I did. The lighting is nice and bright inside and a pleasant, modern lighting. Also appreciate the display on the front, comes on when you open the door and goes off a minute or so later. To be honest, I have a few small criticisms. First, while it is great to have drawers in the bottom freezer compartment (necessary actually), but the drawers don't pull out very far. They are short. Not a huge deal, just wish they pulled out further. Also, It took a few months to get this. But the pandemic was going and this unit seems to be kind of a special order, no one had it in stock, or quick delivery. It is kind of pricey for the size, but still happy I got it. Would buy again. Given the price, I wish it was a little better built. It's not bad, just a little cheapy feel in some areas. Course, these are just my opinions. Even though it is not perfect and on the high side for price, as I said, I am glad I bought it and would buy again. Gladly recommend this unit.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Good day,

      Thank you so much for taking the time to share your thoughts with us. We're happy to hear what you like about the fridge including the lighting, its design, and the freezer drawers. Our apologies to hear your door was dented and that you had to wait a while to receive it. We're glad you have it and trust you'll enjoy using it for a long time. Wishing you well! Mike@Haier Haier

  • Pros mentioned:
    Capacity, Drawers, Size

    Rated 5 out of 5 stars

    Best Refrigerator We've Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the size, 15 cu ft. you would think there is not enough room. There are two of us and this refrigerator is designed right. The inside shelves are sized to hold milk or OJ cartons and there is lots of shelf space as well as meat and vegetable drawers. Freezer even has three sliding shelves with ample space. Good quality unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a small space, with caveats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The short and sweet: It is a good fridge if you need a smaller one. It is attractive, works well, and basically all of its drawbacks are just due to its size. The long one: We bought a home that only had room for 28 (or 29?) inches wide fridges, which basically removed all major brands and most nice looking options from our search. This fridge is taller than the one we replaced, which I like. The good: - The brushed stainless looks really nice and is easy to clean - The front control pad locks, so you dont bump it - The sides and front all can have magnets - The shelf space inside the fridge is fairly roomy, and the door fits a surprising amount of stuff. - The hinges are reversible so you can put it wherever. - The adjustable temperatures and unique temperature zone shelf is nice to have. - It really does look very nice and feel sturdy and well constructed. The bad: - The way the shelves come originally means you have to put milk/juice/etc in the door, because there's absolutely no way they can stand upright in the fridge. Since it doesn't have a water dispenser, our brita pitcher is in the door - kind of a bummer because it would be nice to stick it in the back of the fridge so it can be much colder. They can be moved around, but we wanted to keep the three tiers of shelving and I'm not sure how to fit all 3 while making one tall enough for what I'm describing. - I said the door fits a surprising amount of stuff - it does. But you can't buy larger sizes. You have to get the mid-size bottles of ranch, bbq, soy sauce, etc. or they will all be competing for the same space as your water pitchers/milk. - The freezer has these pull-out drawers that require you to open the bottom door all the way to pull anything out of the freezer. Kind of annoying. It is also just shallow enough it is difficult to fit frozen pizzas or bulk-size frozen goods inside without careful organization. We also own a small chest freezer in our basement, so these things haven't been super important to us, but worth pointing out. - I do have a scratch on the front after 6 months of ownership, and I don't know how it happened (although it could have been my 100lb dog...) - It is a bummer that it doesn't have a water dispenser (or ice maker, but I care about that less). At this price most larger fridges have one and my griping about shelf space would probably go away if I didn't have brita pitchers in my door taking up my most valuable real estate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawers, Quiet

    Rated 5 out of 5 stars

    Perfect size for my little kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is small in dimensions, but has plenty of space inside. The walls and door are much thinner than most and being able to remove a drawer and move the shelves makes it work great to fit my needs. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Doors

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Frigidaire that started making popcorn noises after less than 1 year. This Haier is the quietest fridge I have ever heard. It's actually hard to tell if it's even running. It's more than enough room for 1-3 people but maybe too small for a large family. It's a bit annoying that you have to open the door ALL the way to open the drawers but not huge problem. The shelves are not highly adjustable but it does allow you to move the top shelf up a bit to make more room on the middle shelf. The default temperature setting (37F) was a bit too warm for me. I checked the temp of milk stored on the door shelf and it was 41. Milk stored on a main shelf was 39-40. After i adjusted the main temp to 36, and the "my zone" drawer temp to 35 (to store meats), all of my food is under 38.5F (which i checked several times). The best thing about this fridge is how quiet it is. My kitchen is near my living room. My old fridge was annoyingly loud. This one is near silent. The compressor makes a quiet, high pitch, buzzing, which is inaudible once you are 10 feet away. You can hear the internal vent doors (actuators) opening and closing but this only lasts about 10 seconds. There is occasional gurgling sound but it's rare, normal, and quiet. Overall, i am extremely satisfied with this fridge.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      We are pleased to receive your review and find that you as our customer find this refrigerator a good buy. Glad you find this refrigerator quiet. We will forward your feedback about what you find about having to open the doors to get full access to the drawers. With testing our company found that 37 degrees was a good default temperature and someone like yourself may need to adjust to your liking. Welcome to our appliance family and Happy Holidays! Geoff@Haier Haier

  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Doors

    Rated 5 out of 5 stars

    Excellent refrigerator for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it. It’s perfect for small space, it doesn’t take too much space, but has a lot of space inside. It’s doesn’t make any noise. It’s beautiful in the kitchen and the stainless steel is perfect, you can touch it any time, doesn’t stain. I do not recommend the French Door, I think it’s too small for tow doors, you have to open tow doors every single time that you need to get something, I returned the French door, now I am super happy with my new Haier!

    I would recommend this to a friend
  • Pros mentioned:
    Drawers, Quiet

    Rated 5 out of 5 stars

    Quiet Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new fridge for my new place. I read the reviews and watched some YT videos on this brand. What finally convinced me to make the purchase were the reviews on how quiet this model is. It is very quiet! I can barely hear it running but it keeps my food and beverages very cold. I like the three separated drawers in the bottom freezer. It qualifies for an Energy star rebate in my city. It might be a bit too small for some in a larger family. The price and the features make it a great choice if you have to downsize. I just hope it lasts as long as my old Kenmore (not quiet)bought in the late 90s & is still running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it fits into the space and doesn't stick out! very nice and sleek just what I needed. For some it would be too small so be sure you know the capacity. I don't need much so it is just right for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a awesome purchase if you have a small kitchen. I really love that I can fit gallon items on the inside door shelves! The only thing I would complain about is that I haven't figured out how to decrease the fridge temperature yet. Also, it gets dings in it rather easily too (don't put it next to a corner counter, table, etc.). Nevertheless, I'm happy with my purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fridge - the set up is so easy - It practically tells where to place the food. /size is perfect for small entry points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with lots of storage for a small frid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about getting a fridge so small but so far so good. Holds more than I expected for three people (me and two teens). We have a small city apartment and the fridge is a perfect fit and looks sleek. Delivery was good and the guys were nice.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello! We are thrilled to hear you are loving your new Haier fridge. Our models are designed to fit in compact spaces while also ensuring you have enough room to store everything you need. Reach out if you have any questions, we are happy to help. Kind regards! Julia@Haier Haier

  • Rated 5 out of 5 stars

    Classy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in a senior apartment. Looks classy! Easy to open for a senior with a bad hand grip! Neighbors saw it coming in to apartment and ask many questions because of look and fit.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello - We're happy to hear that your new fridge is working out great for you! Thank you for choosing Haier for your home. All the best! -Don@Haier Haier

  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought other fridges and they were sticking out too far in depth. This one fist perfectly! It's still spacious inside. Works perfectly fine and I love that the freezer is at the bottom. Great compartments for organizing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra refrigerator for beverages. Fits in the space perfect and looks great

    I would recommend this to a friend