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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 24 reviews

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79%
would recommend
to a friend

Customers are saying

Customers love the Halo Lid for Ember Travel Mug's ease of use, citing its easy cleaning and ability to provide a regular mug drinking experience. However, some customers feel the price is too high for the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Decent Halo Lid for Ember Travel Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine and meets its purpose. It was on sale at Best Buy so the price is just right. Thanks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Nice but too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. This should be a few dollars. It’s just plastic and rubber. Should not be $30. It’s nice to have but what a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to write a review and sharing this feedback. We're always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more! Ember

  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for someone who wants to use mug daily! Will recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way way too expensive for something that should be included or cost less than $10. Also, drains battery on mug much faster.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for leaving a review! We're sorry to hear about the experience you've had with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at [email protected] so we can help! Ember

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