Customer Ratings & Reviews
- Model:
- 49315
- SKU:
- 3154082
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 12 Cup Coffeemaker's ease of use and excellent performance in brewing coffee. Many praise the coffee quality and the machine's sleek design. A minor drawback mentioned by some users is the need for paper filters. Overall, the positive feedback on brewing performance and ease of use outweighs this single concern.
This summary was generated by AI based on customer reviews.
Simple traditional coffee maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee makers last a long time, mine just broke of almost 15 years old, time for the hamilton now. Simple and good, no problems here.
I would recommend this to a friendDoes not have auto shut off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged for make and model that does. The website description inaccurately detailed auto shut off feature.
No, I would not recommend this to a friendBrand response from Best Buy Customer Care
Posted .Thank you for your feedback and taking the time to review the Hamilton Beach - Coffee Maker - White. We appreciate your concern and wanted to let you know that there was a mistake in the specifications for this coffee maker. The specifications listed that it had an automatic shut off feature, when in fact it is does not. We have since corrected the error with the specification and sincerely apologize for any confusion or inconvenience this may have caused. We hold ourselves to higher standards than this and want to make sure we meet the expectations created by our product dimensions in the future.
Dead on arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight up did not power on. Tried multiple outlets. Must return
No, I would not recommend this to a friendBummer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought this was a great bargain. But the power switch broke after 2 months sadly.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Roxanne
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with my coffee pot. Got it delivered to my house. Had no trouble getting it set up. Very happy with it.works wonderful.
I would recommend this to a friend Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken upon Arrival. Plastic pieces scattered when pulling out the machine.
No, I would not recommend this to a friendShould be 5 cups not 12
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HB screwed up the brewing head, and they refuse to fix it. If you fill the basket half full or more with coffee, you'll find grounds in your coffee. The water comes out with such force that it splashes the coffee grounds over the filter. Had an old model that died. Wish I had kept the Brew head. I have reported this to HB. No planned resolution.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Hi Slainte,
Your feedback means a lot to us and we are sorry to hear of the occurrence you are experiencing with your Hamilton Beach 12 Cup Coffee Maker. This appliance has been rigorously tested to ensure an optimal performance, when used as directed. We would like to gain further details of the occurrence you are currently experiencing with this appliance, and further address your concerns. Please email our Customer Service Department at [email protected].
- Pros mentioned:Coffee quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value forvthe price. Makes an excellent pot of coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality
nice looking, functional, decent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got one of these and used it....heavily, like 7-8 time a day. One day I used it 3x in a row and it died. I bought the same one again because it has a good look and no clock. As a basic coffee maker it makes good coffee!
I would recommend this to a friend - Cons mentioned:Filter type
definition of "permanent filter" at issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sorted Best Buy coffee makers for a permanent filter and chose this one. All Hamilton Beach documentation agrees, it's permanent. I must define the word differently. This coffee maker still requires a paper filter. A permanent filter is reusable and should be able to go into the dishwasher. I bought it ... didn't get further than the in-box paperwork to discover I needed #4 cone filters. Returned it. Another brand, calling their filter "reusable" is what I ended up with.
No, I would not recommend this to a friend