Customer Ratings & Reviews

System worked well for 5 mos. then would not brew. Contacted Hamilton Beach and they charge $14 for replacement under warranty. Its been 10 days and no replacement. I hope if I receive another unit it lasts more than 5 mos.

My coffee maker lasted less than one year. I bought one for my sister as a gift and it lasted less than a year also. Water all over the counter and kitchen. Very BAD product.

I'm really surprised that this pot got a "4+star" rating, unless there's something wrong with the pot I bought. The single serving part of this pot is a great idea, but you have to keep putting water in each time for a single K-Cup portion. Not a huge deal, but not as convenient as it could be. Secondly, it brews one cup so sloooow when it's the first cup of the day. Subsequent cups are faster, though. Thirdly, the hot plate underneath the EMPTY glass carafe on the other side heats up even if you're only using the single serving function. This makes no sense to me. If you choose to empty the k-cup after making a cup (to make another one), you'll more than likely burn your fingers removing the cup with all the steam coming from the k-cup holder. Overall, very poor design and annoying to use.

2 hoses detached during first few months, fixed but a pain. Coffee became bitter, did not clean out well.

We liked the features. The Pod area was not user friendly.

Using the K-Cup option, it only brewed half a cup. When the K-cup holder was removed, the remaining water then dribbled out (but obviously not brewed). Single server basket worked OK Both times, the coffee tasted awful - very strong plastic taste, not what I know the grind normally tastes like.

Large coffee pot area works excellent the side for Krug's cups coffee grounds came out all over into the cup and on top of cupholder it's horrible even after trying to adjust it spend extra money and get a better machine

A short time after buying this coffee pot it started leaking all over the counter. Took it back and got a replacement. Now less than 6 months in the replacement is leaking all over the counter as well. When it starts leaking it is not a small leak. It dumps a substantial amount of water on the counter.

Coffee tastes like it was brewed from plastic chemical waste. Called support for Hamilton Beach. They claimed this was unusual and to wash in baking soda. Still tastes like brewed from chemical waste. I will never buy another Hamilton Beach product in the future. Threw this unit in the trash.

Title says it all. The k cup holder has a puncture device under the cup mount. The coffee grounds come pouring out when you insert the k cup into the mount. I have no idea how this made it to the public market.

P O S it only does k-cups when it feels like it or just when you want one I am going to take a sledge hammer to it. only had it about 6 monthes

It was all fun and games.. until it stopped working.. now I don't know what to do... Manufacture says I pay for shipping to and from... their site... not good...