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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 280 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, encompassing impressive bass and ample volume, as key strengths of the Smart Speaker. Many also praise its ease of use and seamless integration with the Google Assistant. However, some users mention challenges with connectivity and express that the speaker's size is larger than anticipated. The lack of a battery is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 280 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love the speaker it is a upgrade from other speakers I have. I will recommend this speakers for anyone that is the market of buying a speaker. Thank you Best buy for having this item in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an Amazon Echo dot prior to this. Other than saying "hey Google" instead of "Alexa" they are pretty much the same. operation-wise. Sound-wise is a whole nother ball game as the HK is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why this is carried in the stores??? What a great looking and sounding speaker. Very impressed with the complete package. Speaker is larger than it appears, you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 7 of these I my house! They’re all connected throughout the house and they’re amazing quality and sound! My only wish is that Apple Music could connect and my life would be complete!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! The customizable features are great, especially when used with other smart devices! Compatibility list is just about endless. Saved $150 buying this ad deal of the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker added to my Google home network. Simple set up with thr google home app. Tookess than 5 minutes. Got on a deal of the day. Wouldn't recommend at full price. Overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, although not as full as I was expecting. However, I do have a large room. Mic doesn't seem to pickup commands as well as regular Google Home though.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    New favorite speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass that this speaker has is amazing! Was pleasantly surprised by the power this speaker has! It's perfect for bedroom/bathroom jams!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. I waited for sometime to purchase this product and bought for a great price. Just in time for the holidays! Highly recommended! Best speaker I’ve owned to date.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good indoor home speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product in the near past. The speaker has good sound quality. However, although I like the compactness and sound, I wish it could put out more volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy set up, cumbersome controls on Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is terrific, variety of ranges, deep bass. However controlling and playing on Google Home Hub is cumbersome, especially in Groups with other Citation speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent but has it's downside...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goid buy on sale but not at the regular price. Good sound but occasionally drops the Bluetooth connection for no reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Loud little speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker is great has great bass and google assistant love it works well with my other google devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Harman Kardon smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Fills large room with great sound. Have several Harman Kardon products. Harman Kardon never fails.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Harman/Kardon Citation One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound- Easy set up for WiFi and Bluetooth. Almost to be controlled by Google Home app on your phone or tablet. Luckily bought it with a discounted price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Harmon Kardon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, it took a couple of times to find internet setup. Once found internet it was easy to use. Also the bluetooth was very easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker, the sound is so clean and the bass is spectacular. Responds quickly and understands everything you tell it. Haven’t had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HK Citation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this speaker is great. Got it on sale for $80 and worth every penny. Only complaint is you have to yell at the speaker to get google to respond

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speakers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers! They have a crisp and dynamic sound range. Very impressive for their diminutive size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but with some challenges.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Setting up is quite confusing and challenging. Can only be used via Google Home app whick kind of limited my options.

    No, I would not recommend this to a friend
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