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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 102 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers praise the Harman Spark 4G LTE Mobile Hotspot for its reliable hotspot capabilities, making it an ideal device for mobile use. The easy setup process and the integration of GPS and vehicle diagnostics are also well-received features. However, some customers express concerns regarding activation issues, the monthly fee, and slow internet speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 102 reviews
  • Rated 3 out of 5 stars

    Ok hotspot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay hotspot. I wish they had made a 90 degree adapter because it is in the way in my car so I ended up returning it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Hard to make it work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price and pain it is to make it work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my locating my car way easier, and keeping up with its maintenance. Plus the wifi touch on my car makes it easier to keep the young ones a little more quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice To Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value Good Price Watch Carrier Locked. U have to get a paid service plan

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it and had to take it to AT&T to activate it. Turns out it was already registered to another person and I could not use it. I’m sure once you get it up and running it works great, but to get to that point is too much of a hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned, waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T offers basically no support on this item anymore. Purchased a similar item from Verizon and it was connected same day. AT&T basically couldn't even work out what dept to even send me to..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for those who need it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you really need it, I don't use much of the data for my phone. Between my home internet and my car, I was able to move to a cheaper data plan.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Spark

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing! I put it on my bill with att and had WiFi everywhere we went! And it also keep track of my car!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, i bought a few days Ago and so far the internet is great. And for a bonus i love how it can diagnose your car for problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An ok uplink that needs some tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good device but the wireless uplink is a tad slow. Great for long trips though. I was able to chase trains across east Texas and never lost signal once.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. .works fine.. good internet for cars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you have kids on long trips.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it is a pain to get service set up because the directions are wrong. You need to call at&t and either add it to your existing plan if it’s current as another line or you get a new account like I did and pay an extra 5 dollars. Also deal with tech support to connect it cause not everyone at att knows how to connect it. That all said the unit is awesome and it is worth the trouble setting it up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Car

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product requires a memership and the price was overpriced for what it provides.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. It was very simple to install!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i can check mi car and we're is it wity the gps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    car hotspot harman spark 4G LTE Unlimited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great recommend to travelers all over the world and people who Uber and Lyft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great once sign up/activation is over

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Easy sign up. AT&T can be difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hotspot on wheels

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect device for mobile hotspot on wheels. works as gps and hotspot without problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use just plug in and download app and there you go!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give negative stars, I would. AT&T knows NOTHING about the Spark (apparently b/c no one buys them). I spoke to 6 CSRs (including one supervisor), who did not know how the thing worked or how to install it, or activate it -- they kept trying to sell me an AT&T plan when I have 50 gigs of wireless hotspot that this thing is supposed to be able to run off of. Took the hunk of junk back to Best Buy within 5 hours of purchase. DO NOT BUY.

    No, I would not recommend this to a friend
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