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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the high quality and durability of the Frozen 2 Story Moments Small Doll Pack, with many praising its sturdy construction. The Frozen theme is also a significant draw, appealing to young fans of the franchise. However, some customers found the dolls smaller than anticipated. Overall, the product receives positive feedback for its quality and adherence to the popular Frozen theme.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Awesome toy, but depends which one you get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SKU represents several different toy options, so I'll rate each of them. The Elsa doll that comes with the water horse is disappointing for little girls. The dress constantly falls off, which makes else not as fancy as most little girls probably want. I would not recommend that one. We replaced this one for a different one. The set that includes the mother, and child Elsa and Anna dolls is beautiful. Well made, sturdy... and a big hit with my girls (ages 3 and 5). The set that includes the older Anna and Elsa with the soldier is also really high quality. I would recommend that one as well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Bomb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller than I expected, but I didn't get hard into specifications. -1 star for including a ton of tiny paper stars for no reason that act like a glitter bomb when you open it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Small toy. My girls really like the Nokk, which is the primary reason I purchased it. Nothing to get overly excited about. Made well and sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware of styles may vary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toys is exactly what I expected and my son loves it. However because its is listed as styles may vary (which frustrates me beyond belief) I had to order it 4 times before I got the one I wanted. That is the biggest complaint I have about ordering from Best Buy on line. You don't always get what you want and can be a big waste of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cute

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his for my niece and she loves it. So long as she likes it than it’s all good by me. But the flakes were dropping everywhere. A little messy than I’d like.

    I would recommend this to a friend
  • Pros mentioned:
    Frozen

    Rated 5 out of 5 stars

    Frozen 2 inch dolls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for my girlfriend's 4year old daughter who loves Frozen especially Elsa. I can say she was not disappointed at all. Her little beautiful face lit up with arrays of sparkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little girl loves this toy set! The doll is not very big, but not super small either. She can take it with her pretty easy when she needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly at described. Got it for a great price. My daughter loved it. It's firm and not flimsy so it can be ruff handled.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Frozen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product my daughter loved it. Super cool. Nice gift

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best frozen toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best toys and my kid loves it. Very well made and I definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toys

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of toys. Great for kids to play at the restaurant while waiting for food.

    I would recommend this to a friend
  • Pros mentioned:
    Frozen

    Rated 5 out of 5 stars

    Cute little toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter is in love with anything frozen and she had to have this to add to her collection :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hasbro - Frozen 2 Story Moments Small Doll Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasbro - Frozen 2 Story Moments Small Doll Pack is so beautiful. Snow confetti is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for younger girl. Very cute and also great quality. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The love of miniatures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves miniatures and Frozen so this was the perfect gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little girls love it, they spend hours playing with

    I would recommend this to a friend
  • Pros mentioned:
    Frozen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is obsessed with frozen. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Frozen

    Rated 5 out of 5 stars

    fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter enjoyed her frozen friends very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice great for small hands and perfect for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very good toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute toy, good size, its not little. Great quality

    I would recommend this to a friend
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