Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Rest+ 2nd Gen All-in-one Sleep Assistant for its user-friendly setup, high-quality sound, and convenient nightlight feature. Many appreciate its portability, making it suitable for travel. While some users find the app a helpful tool, others express frustration with connectivity issues and battery notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Pros mentioned:
    Battery

    Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s something that my son will enjoy as he gets older. But its about 50 dollars for the year-round subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a few months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Do not buy. Fighting the urge to not slam it on the ground. Your product has to really suck for me to write a review.

    No, I would not recommend this to a friend
    • Brand response from Hatch
      Posted .

      Hi there, thanks for sharing your feedback with us. We are so bummed to hear you’re having trouble with your Rest+ 2nd gen, especially with a sleepy little one around. This definitely sounds like something our support team can help with. We would love to connect with you to get this resolved. When you have a moment, please send us a message at [email protected] and make sure to include code HB23BZRE09 to help expedite the process.
      We look forward to getting this fixed for you.
      - Your friends at Hatch

  • Rated 5 out of 5 stars

    Worked just as described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just as described. Good product good price, i recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have purchased this product several times for gifts - everyone has loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t change colors or even turn off manually, the app won’t load so no luck there, it’s an 80 dollar bright night lite I have to put under the blanket to turn off, useless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Hatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed such a big help to our family.

    I would recommend this to a friend
  • Cons mentioned:
    App connectivity

    Rated 1 out of 5 stars

    Buy any other noise machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely works. From never connecting to the app so you can't use any of the features, to always needed to reinput Wi-Fi info, to audio cutting out and waking up your baby. do not buy this

    No, I would not recommend this to a friend
    • Brand response from Hatch
      Posted .

      Hi Matthew,
      We are so sorry to hear that your Rest+ 2nd gen is having issues! This sounds like a job for our Support team! Just send us an email to [email protected] and use the code HB23BZR, we will get to the bottom of this for you. We appreciate you trusting us to help your family get better sleep.
      Thank you!
      The Hatch Family

Sponsored