Customer Ratings & Reviews
See more imagesHatch - Rest+ 2nd Gen All-in-one Sleep Assistant, Nightlight & Sound Machine with Back-up Battery - White
- Model:
- HBR4600
- SKU:
- 6513637
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Expensive clock
Shdu Posted
Never charged right. Continually had problems connecting to wifi. Worthless paperweight.
No, I would not recommend this to a friendBrand response from Hatch
Posted
Thank you for bringing this issue to our attention! This sounds like a job for our Support team. I’ve let them know about your problem, so they’ve got all the details on the issue. Just use this code HB23BZRE29 when you send us an email to review@hatch.co, and we'll get to the bottom of this for you. We appreciate you trusting us to help your family get better sleep.
-Your friends at Hatch - Rated 1 out of 5 stars
Useleas battety
Abdul Posted
We got this to help establish a sleep routine for our baby. He sleeps between the nursery and our bedroom so the battery life feature of the second gen was an important feature. Unfortunately, when you unplug the Rest from the charge base, it will turn off 90% of the time. The battery life will say full, yet it cannot operate witnout being plugged in. This seems to be a common problem, based on some ofher reviews ive since read. Nonetheless, a really inconvenient defect that Hatch should be able to reaolve easily.
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Its okay
Courtney Posted
I think it’s something that my son will enjoy as he gets older. But its about 50 dollars for the year-round subscription
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Worked just as described
Worked just as described. Good product good price, i recommend this product.
I would recommend this to a friend - Rated 5 out of 5 stars
great product
debr Posted
have purchased this product several times for gifts - everyone has loved it
I would recommend this to a friend - Rated 1 out of 5 stars
Worked for a few months
AnahiM Posted
Does not work. Do not buy. Fighting the urge to not slam it on the ground. Your product has to really suck for me to write a review.
No, I would not recommend this to a friendBrand response from Hatch
Posted
Hi there, thanks for sharing your feedback with us. We are so bummed to hear you’re having trouble with your Rest+ 2nd gen, especially with a sleepy little one around. This definitely sounds like something our support team can help with. We would love to connect with you to get this resolved. When you have a moment, please send us a message at review@hatch.co and make sure to include code HB23BZRE09 to help expedite the process.
We look forward to getting this fixed for you.
- Your friends at Hatch - Rated 1 out of 5 stars
Useless
DavidS Posted
Won’t change colors or even turn off manually, the app won’t load so no luck there, it’s an 80 dollar bright night lite I have to put under the blanket to turn off, useless
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Hatch
CristianC Posted
Everything I needed such a big help to our family.
I would recommend this to a friend - Rated 1 out of 5 stars
Buy any other noise machine
MatthewM Posted
Rarely works. From never connecting to the app so you can't use any of the features, to always needed to reinput Wi-Fi info, to audio cutting out and waking up your baby. do not buy this
No, I would not recommend this to a friendBrand response from Hatch
Posted
Hi Matthew,
We are so sorry to hear that your Rest+ 2nd gen is having issues! This sounds like a job for our Support team! Just send us an email to review@hatch.co and use the code HB23BZR, we will get to the bottom of this for you. We appreciate you trusting us to help your family get better sleep.
Thank you!
The Hatch Family