Customer Ratings & Reviews
- Model:
- HBR4600
- |
- SKU:
- 6513637
Customer reviews
Rating 4.4 out of 5 stars with 129 reviews
(129 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rest+ 2nd Gen All-in-one Sleep Assistant, Nightlight & Sound Machine with Back-up Battery, particularly praising its sound quality, battery life, ease of use, and night light feature. Many report that the sound quality helps their children sleep soundly, and they appreciate the long-lasting battery. While generally positive, some customers have experienced challenges with the app connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App connectivity
Rated 1 out of 5 stars
Expensive clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never charged right. Continually had problems connecting to wifi. Worthless paperweight.
No, I would not recommend this to a friendBrand response from Hatch
Posted .Thank you for bringing this issue to our attention! This sounds like a job for our Support team. I’ve let them know about your problem, so they’ve got all the details on the issue. Just use this code HB23BZRE29 when you send us an email to [email protected], and we'll get to the bottom of this for you. We appreciate you trusting us to help your family get better sleep.
-Your friends at Hatch
Rated 1 out of 5 stars
Useleas battety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to help establish a sleep routine for our baby. He sleeps between the nursery and our bedroom so the battery life feature of the second gen was an important feature. Unfortunately, when you unplug the Rest from the charge base, it will turn off 90% of the time. The battery life will say full, yet it cannot operate witnout being plugged in. This seems to be a common problem, based on some ofher reviews ive since read. Nonetheless, a really inconvenient defect that Hatch should be able to reaolve easily.
No, I would not recommend this to a friend- Pros mentioned:Battery
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s something that my son will enjoy as he gets older. But its about 50 dollars for the year-round subscription
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worked for a few months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Do not buy. Fighting the urge to not slam it on the ground. Your product has to really suck for me to write a review.
No, I would not recommend this to a friendBrand response from Hatch
Posted .Hi there, thanks for sharing your feedback with us. We are so bummed to hear you’re having trouble with your Rest+ 2nd gen, especially with a sleepy little one around. This definitely sounds like something our support team can help with. We would love to connect with you to get this resolved. When you have a moment, please send us a message at [email protected] and make sure to include code HB23BZRE09 to help expedite the process.
We look forward to getting this fixed for you.
- Your friends at Hatch
Rated 5 out of 5 stars
Worked just as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked just as described. Good product good price, i recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have purchased this product several times for gifts - everyone has loved it
I would recommend this to a friendRated 1 out of 5 stars
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t change colors or even turn off manually, the app won’t load so no luck there, it’s an 80 dollar bright night lite I have to put under the blanket to turn off, useless
No, I would not recommend this to a friend- Pros mentioned:Battery
Rated 5 out of 5 stars
Hatch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I needed such a big help to our family.
I would recommend this to a friend - Cons mentioned:App connectivity
Rated 1 out of 5 stars
Buy any other noise machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rarely works. From never connecting to the app so you can't use any of the features, to always needed to reinput Wi-Fi info, to audio cutting out and waking up your baby. do not buy this
No, I would not recommend this to a friendBrand response from Hatch
Posted .Hi Matthew,
We are so sorry to hear that your Rest+ 2nd gen is having issues! This sounds like a job for our Support team! Just send us an email to [email protected] and use the code HB23BZR, we will get to the bottom of this for you. We appreciate you trusting us to help your family get better sleep.
Thank you!
The Hatch Family
