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Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the KS4 Pro Foldable Electric Scooter for its speed, reliable battery life, and overall performance. Many customers also appreciate the quality of the ride and portability. However, some customers feel that the suspension and uphill performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 237 reviews
  • Pros mentioned:
    Battery life, Portability, Ride quality

    Rated 5 out of 5 stars

    Hiboy ks4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Hiboy KS4 Pro for a while now, and I can honestly say it’s one of the best purchases I’ve made. The scooter is powerful, smooth, and super reliable. It picks up speed quickly, and the ride feels steady even on rougher sidewalks. I love that the deck is wide and comfortable, so I never feel off-balance while riding. The battery life is impressive—I can get through multiple trips before needing to charge. Even when the battery gets low, it still holds a decent speed and doesn’t slow down too much. The brakes are responsive, and the headlights and taillights make me feel safer when riding at night. Another thing I appreciate is how easy it is to fold and carry. Whether I’m putting it in my car or taking it inside somewhere, it’s simple and quick. The display screen is bright and easy to read, and I like being able to track my speed and battery level at a glance. Overall, the Hiboy KS4 Pro is smooth, powerful, and definitely worth the money. If you’re looking for an electric scooter that’s dependable and fun to ride, this one won’t disappoint. I’d highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    My Honest Review of the Hiboy KS4 Pro Electric Sco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Hiboy KS4 Pro electric scooter, and after riding it for a few weeks, I can confidently say it’s one of the best investments I’ve made for my daily commute. I wanted something affordable, reliable, and powerful enough to handle city roads, and the KS4 Pro has mostly delivered on those expectations. The scooter arrived well-packed and was easy to assemble — just unfold, tighten a few screws, and it’s ready to ride. The build quality feels solid and premium for its price. The matte black finish with side lighting gives it a sleek, modern look, and the digital display is bright and easy to read, even in daylight. I also like the Hiboy app, which lets me lock the scooter, check speed, and monitor battery life from my phone. It’s simple, but it gets the job done. Performance-wise, the KS4 Pro is impressive for a mid-range scooter. The 500-watt motor has plenty of power for flat city rides, and I’ve reached close to its advertised top speed of 19 mph on straight roads. Acceleration is smooth and steady, and the throttle responds quickly. On small inclines, it still performs well, although it does slow down a bit on steeper hills. The scooter feels stable, and the wide deck makes it comfortable to stand on during longer rides. The 10-inch honeycomb tires are both a blessing and a drawback. I love that they’re solid and puncture-proof — no need to worry about flats — but they make the ride a little rougher on uneven roads. The suspension system helps a bit, but you can still feel bumps and cracks, especially at higher speeds. For city streets and bike lanes, though, the comfort level is acceptable. Battery life is another strong point. Hiboy claims around 25 miles per charge, and while I haven’t reached that full distance, I consistently get about 17–20 miles depending on speed and terrain, which is still very good. Charging takes around 5 to 6 hours, and the charger is compact enough to carry in a backpack if needed. Braking is reliable with its dual-brake setup — a rear disc brake and front electronic regenerative braking. The response time is quick, and it feels safe even when stopping from higher speeds. The bright headlight and rear brake light are great for night rides, and the side lighting adds extra visibility, which I really appreciate for safety. If I had to point out downsides, I’d say the scooter is slightly heavy at about 38 pounds, and carrying it upstairs can be tiring. The ride could be smoother on rough pavement, and the app sometimes disconnects. But overall, these are minor compared to how well it performs. In summary, the Hiboy KS4 Pro is a dependable, fun, and stylish electric scooter that perfectly suits everyday city commuting. It offers a great balance of speed, range, and safety features for its price. I’d happily recommend it to anyone looking for a solid, hassle-free ride for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    E-Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has held up very well ove the past 12 months, i was very skeptical about how abour making this purchase, and then i did my research and made some comparisons and came to the conclusion that this was worth the money. I Highly recommended this purchase to anyone who likes the balance of performance and value. I easily trek around one side of town, to the other on a single charge, and i am also able to fold it up and take it with me on the bus if i need to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Listen to your guts, and get this scooter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product for a better commute to my job site. It has been outstanding for a moment now. I’m glad I don’t have to walk far from where I parked, to where I have to work. Thanks again my giving my legs just a little more time. Also my son uses it at the park too. I would say he’s very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Hiboy ks4 pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ride, stylish look, great mileage scooter!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first because of how great the price is but it’s extremely durable, I fell really hard and it didn’t have any issues, I rode through the rain and hit a nasty hole in the street and it’s still holding up strong! Super durable charge holds a couple days for me and folds up nicely when using public transportation.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    Smooth ride in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ride in town eazy to carry around from my apartment up and down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good for its price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review will be a bit long but I will be as complete and honest as possible from my point of view. This is my second scooter and the first from Hiboy. Overall, for the price of $400 it is pretty good! You won't find anything better for that price range since they always have a discount on that model, as for the scooter the electric brake is very strong (quite good) the bad thing is that it is not independent, it is activated with the same lever as the rear brake and just like the s2/pro it was better separately although it is not a big problem, I loosen the rear brake a little to be able to activate only the electric one when I pull the lever a little, and compared to my other scooter where it was automatic it is infinitely better to be all manual, since an automatic electric brake makes you spend more energy than it regenerates, the lights are very good but you can't deactivate the ones on the sides or with the app, and speaking of the app it is extremely simple and with very few options, the worst part, but at least it is functional (better than nothing), something that had me worried is that when using the lights and moving the scooter the motor makes a very audible electrical noise compared to my previous scooter which was totally silent, I consulted with hiboy and they told me that I can be calm that it is normal when using the lights and moving the scooter. just like sometimes the battery level after a trip can drop 5% when you turn on the lights (it seems like a lot to me but they say it's normal too) but it goes back up when you turn them off, it could be because it's a large battery. The rear suspension is very hard and only works when jumping or falling, but the honeycomb tires are much better than the hollow ones and, being 10 inches, the ride is more cushioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really out of the league it really holds the standards mentioned in the description I go to work and come back on same battery from Manhattan to Bronx daily also saves me driving my car and gas best 400$ spend !!! Don't miss out guys.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It scoots!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Everything I needed for work and play. Use it to work in my maintenance warehouse and to keep up with my Golden Retriever. Love the cruise control option when running my dog. The headlight is bright and battery lasts all day. Only thing I would like to see in the app is a lifetime odometer too see overall distance traveled. App only tracks distance traveled each time the scooter and app is connected and turned on. Can upload video of running the dog but I can screenshots.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hiboy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for my daughter in college. The day she picked it up from the store, her car broke down. She used it for a week and a half while her car was in the shop. It took her around campus and to work with no issues. This was a great investment. If I don't buy 1 for myself, I'm probably going to repo hers when she finishes school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Our 13 year old is obsessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had it for 5 months now and so far no complaints. Battery lasts long and lights all function properly. Our 13 year old loves it and we cant keep her off it. Especially love the app for keeping track of the scooter as a parent.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for getting around on campus. I’m able to lock the scooter when I’m not on it through the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scooter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter. Decent acceleration to 20mph. Has a rear suspension but lacks a front suspension. Can be a little jarring when front wheel hits a bump, but just fine on on roads and sidewalks .For the price….4/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Electric Scooter, affordable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upset at first as i had ordered the scooter around the 16th of august and i was to receive the scooter on august 23rd but it got delayed so i had to wait another week but it was worth the wait. This scooter has been amazing to ride around on, i bought it for work since i don't have a car at the time and this is so nice to get around with. It doesn't go incredibly fast, max 19 mph but that's fast enough for me. If you're a speed demon you may want to look elsewhere however. The floor on the scooter is wider than i thought and fit my feet easily. I exceed the weight limit but the scooter has been smooth and working well regardless. It has a light to turn on at night and also a bottom light that is red, it can be locked via phone app that you can link your phone with and you can change speed settings and more. Its always best to be cautious especially if its your first time riding an electric scooter since even at lower speeds you can hurt yourself if you are not careful. Has amazing breaks and stops on a dime, very smooth, and accelerates nicely too. So far loving this scooter and has been another purchase at Best Buy that has made me happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Scooter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excelent product. I already recommended to another two friends and one of them got his now. He bought it at the same Best Buy in Hato Rey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter, helps a lot to commute to my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is fast and reliable and set up was super easy it has cruise control feature that is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected! I recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, this scooter is better than I expected! I am 290lbs and it gets me around campus amazingly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I could make done, and flexible to be able to drive me to the store, work. I loved it.

    I would recommend this to a friend