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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers appreciate the 2.1-Channel Soundbar with Wireless Subwoofer for its exceptional sound quality, which even astounds audiophiles. Setting up the device is a breeze, making it a convenient choice for those seeking an easy-to-use soundbar. While some customers have expressed concerns about certain aspects of the product, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 92 reviews
  • Rated 5 out of 5 stars

    SOUND SYSTEM

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy everyminute with soundbar and subwoofer. You can feel that pump from the woofer. I think it has 3 variety from movie, news. Music.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Very average soundbar from Hisense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the HS218 to replace a 5yr old Vizio SB3621n, and after hooking them up side-by-side, I think the nod goes to the older Vizio. The HS218 doesn’t sound as bright, and I had to crank up both the bass and treble to +5 and turn on surround mode to get decent sound. There are only 3 preset listening modes (Music, News, and Movie), which is another limitation. I am using the ARC input so setup was easy. And the front LED display can be turned off with the (very chintzy) remote. I honestly think the HS218 is a $100 unit at best. Don’t set your expectations too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    came with a gian spider in box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super enjoyable product and i would absolutely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Surround

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great love it in my bedroom easy to hook up and control

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sound bar good quality easy to set up love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Really love the bass the sound bar brings. Easy set up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound perfect clear no damage delivery working perfectly when connected with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is with it and the quality is amazing and it’s very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Good Bang for your back!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and easy installation, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect..exactly what i was expecting. Great sound and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and instructions, good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sound system is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to assemble, and sounds great. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Hisense soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive soundbar this is an excellent option to upgrade the speakers that are included with your tv. Very easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Hisense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar,it works well with my H9G tv,its shows the bar has 2.1 speakers, but it really has 4.1

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck. I wouldn’t spend more then what it is at, but don’t notice the cheap price in the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work well with my Hisense TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar system to compliment my new Hisense 65in TV. The system sounds pretty well. I had it connected through the optical drive cable first. Then I changed it to HDMI arc port. Sounds better this way. The only thing I don't like is the lack of bass. I have changed the surround, equalizer, and bass settings but still no good bass comes through. Not sure if I got a defect unit but otherwise works well enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the product too long, but so far so good. Good sound quality and the subwoofer is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little affordable soundbar. Good for a bedroom or kid's room

    I would recommend this to a friend
  • Cons mentioned:
    Tv speakers comparison

    Rated 1 out of 5 stars

    Terrible Sound Quality and Poor Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off by saying that I have owned an Insignia Sound Bar and Subwoofer for about 7 years (a model which Best Buy no longer carries). I paid $50 for that thing and sounds great, is very loud, and has amazing bass. The only downside is that it doesn't have ARC and I wanted something that did, so I wanted to try this one. I have a 65" Hisense TV and set this soundbar up via ARC. It was totally disappointing. The sound output at the highest level was extremely low and there was almost no bass. Even with adjusting all the settings on the sound bar and digital sound settings on the TV (DTS, DD, PCM, etc). I also tried various apps (Netflix, Hulu, Spotify, Cable TV, and direct bluetooth to my phone). I read the other reviews which said their own TV sounded better than this thing. I didn't want to believe it and thought they were doing something wrong, but actually, they were right. My stock Hisense TV speakers sound better and give off a better, more balanced range of sound. After that, I thought I would ditch the ARC connection and try Optical and Bluetooth to see if that changed anything. Nope, it was just as dull and bland. The soundbar itself also produces a narrow stream of sound, even when set to surround sound. It definitely would not fill a room larger than 100 sq ft. and you won't have a great listening experience unless you are seated directly in front of it. At $200, you are better off buying a cheaper system that would likely sound the same, if not better.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Brandon, thank you for purchasing the Hisense HS218 and for taking the time to provide us with this feedback. We're so sorry to hear that you are not satisfied with the volume output or bass. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WOW!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay! I absolutley love this sound bar. I was going to but a $1400 sound bar, decided to get this instead. Saved myself $1300, and it sound great. Happy Buyer. Price was what I loved the most.

    I would recommend this to a friend
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