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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.4 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, describing it as wonderful and clear. The TV is also considered a great value for its price. Customers appreciate the easy setup process. However, some customers have concerns about the fluctuating volume and the lack of Hulu support, requiring additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 294 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    HORRIBLE PICTURE with Cable!!! Pictures attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe everyone buys these smart tv's because they don't watch anything on cable anymore, but I actually still do watch cable. Just bought this for Christmas, so it has been set up for a total of 4 days. Tonight I go to watch the Ohio State - USC game (hate both teams, but it's football) and the picture is abysmal!! So here are the facts: -This is set up in a bedroom -This is connected to a cable box with a new coax cable -The cable box is provided by Comcast (yup, they suck, I know) -Previously this box was in the same bedroom with the same cable connected to a Vizio Smart TV that was 24" and about 5 years old So, back to the game. When the picture is stagnant it is tolerable, but not great. As soon as the players start moving there is so much distortion and pixelation around them! You can hardly even see what is going on. Just to make sure this wasn't an issue with the cable box I hooked back up the old Vizio and the picture was greatly improved. Clear. No motion blur. Hook the Hisense back up and it is back to absolute trash. Get out the Hisense booklet and call the "customer service" number and that was the biggest joke in the history of the world. All they cared about was getting my personal information and address. I attempted to tell "Sha-knee" what the issue was but she didn't want to hear it. I asked if there were any settings that I might need to adjust (even though i had messed with them for 30 minutes before calling) and she told me the only thing I could do was to take pictures and send them in an email. After "48 business hours" they would look at the issue and see if they would send a technician out. LMFAO! Send a technician out?? I just bought the thing a week ago, nobody is coming to take it apart and work on it. I'll just take it back. I will say that watching Netflix and Amazon the picture looks perfectly fine, but this is TOTALLY unacceptable for watching cable tv. Take a look at the attached pictures. You can see the score in the lower right corner is fairly clear (so you don't think it is my camera as the issue) and compare that to the blur on the screen of the players. I am really mad that I found a great deal that will now be returned and anything else comparable in size will cost more I'm sure! The customer service (lack of) is what sealed the deal that this is junk to me!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That is unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV! There was only one review when I bought it, so it was a risky shot, but this smart TV had a few features that were better than the Vizio 39", so I decided to go ahead and buy it. Don't regret my decision. Even the size is perfect for my living room. The set up was very easy. Even the set up of my Roku was seamless (didn't even require to link the new TV). The remote has an INPUT button, so it is easy to choose TV or HDMI (where I connect my Roku). The settings even let you change the name HDMI 1 to whatever you want. I changed it to Roku, obviously. At first, I chose Store view instead of Home view because I read online the brightness was better. However, the Store view has an annoying banner at the bottom. I changed to Home view and then I adjusted the brightness one notch up. That was enough to get a perfect picture. 1080p is amazing! I wanted to know if I could also see Netflix without the Roku --through the smart features of the TV itself. It also worked just fine by choosing TV input and then clicking on Netflix on the remote. There are also Vudu, Youtube, and Amazon buttons on the remote. The remote is well designed and straight forward. No complains. I like the fact that the TV stays in whatever input you leave it when you turn it off. So, if I am watching Sling TV through my Roku and I turn off the TV, whenever I turn it back on, it will be exactly in the same spot. The sound is also amazing, much better than my old TV. I do not need to crank it up at all. I do not know if this TV will last many years or will break tomorrow, but so far, IT IS AN EXCELLENT PURCHASE. Strongly recommended.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Wow! Now "that" is the experience you deserve! We appreciate you taking the chance on us! Thank you for the awesome compliment! Hisense

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Really great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a TV and in this size range there weren't very many options. This TV had good ratings and I have to agree. It has a great picture and sound. It was easy to set up and has many nice features like Netflix and Youtube. The price was very good so it was a win-win purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for small room or bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small room or bed room. Budget priced for all the features included. Size and weight made easy wall mounting. Picture, sound, and color great. Only 1080p but most programing viewed is not higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Clear picture quality. Volume does fluctuate. Straight forward remote control and menu operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    For $220 worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but I found my Insignia tv sets I purchased to be a better product (55 and 50inch 4k roku tvs). Picture quality is very good, but the volume varies differently from channel to channel and app to app. Netflix can be perfect volume at the 8 setting, but live antenna tv will be blaring at the same volume setting. Not going to return the TV as it's still good, but it would have been excellent if there wasn't a volume issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Easy to use remote. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    What a great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very surprising to see this Hisense 39” TV has such Bright and sharp images without the need to make big adjustments. Sound is decent, but never expected that to blow me away. Not sure if the Full HD or 120Hz refresh rate has something to do, but compared with the Insignia 39”, this TV well worh $20 extra by far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound& pic nice looking easy set up very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great Smaller Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smaller tv to mount on a wall of a small apartment and this fit all my criteria. I was a little nervous about buying a brand I didn't know but for the price I could not buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv is great for any room, not too large and not too small..just right for a bedroom wall. Great color and I love the remote. It has buttons for Netflex, VUDU, Amazon & YouTube. Great price for a Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product and amazing bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I can say that I was a little skeptical about purchasing this brand. I’ve talked to people that have said good things about Hisense and then I’ve seen mixed reviews all over the internet. Just before Christmas I saw that Best Buy had this tv for $199 so I decided that I was going to go for it. I really wanted a replacement for the bedroom and the tv I really had my heart set on was just way out of my price range so $199? Yeah, that was worth the gamble. I was beyond happy when I got this tv home and set up!! Absolutely worth every penny and I haven't been disappointed at all with this purchase. Here’s what I really like: Set up was easy and it only took a few minutes The pre installed Netflix works flawlessly The picture is amazing once you change the setting from energy saving mode to anything else This tv has more than enough volume and the sound quality is pretty solid This tv is aesthetically pleasing What I don’t like: It’s a smart tv and Hulu’s not an option. I only use Hulu and Netflix so that’s not a plus but I have a fire stick so no biggie The remote isn’t backlit. I usually watch shows at bedtime with the lights off. So yeah, backlit remote in a perfect world No sleep timer. Kind of a biggie for me as I usually find myself waking up in the wee hours of the morning fumbling the remote trying to turn off the tv. Other than that this tv is really solid and a great buy. I wouldn’t let the things I don’t like deter me from purchasing another Hisense and maybe if I dropped a little more cash I’ll get my backlit remote and sleep timer. Extremely happy with this tv and with the 5yr warranty purchased I have confidence that this was a great purchase! I would certainly recommend this tv for anyone not looking to drop an arm and a leg But wants a really great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for an awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s room, he needs sound to fall asleep. It’s really easy to set up. The picture is great for the price range, I recommend adjusting it and playing around with the brightness and color. Overall it’s a great TV for its price range.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Excellent choice! This is the experience you deserved. Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other smart TV's that are the same size that are double the price with the same picture and functionality. Great TV and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Can't beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is far better than I expected. I chose it as it was one of the only 39" TV"s that fit in the built-in cabinet in my home office and my only other choice was to drop down to a 32". Expectations at this price pint weren't very high, but the TV is awesome - great picture and works as advertised. I have external speakers, so no real audio comments. My only slight negative is that it takes a while to start-up - had to put a delay in my Harmony remote to give it enough time to startup before setting the Input. Not a big deal and all in all this TV is far better than the price point would suggest.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great budget TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap set just to replace a 32” TV that wouldn’t turn on any more. This 39”was perfect and still fit on the same space left by the old one. The biggest surprise with this Hisense was the quality of the picture right out of the box, usually, most brands take some time and patience to get a good picture, but not this one. I could not beleive a 39” TV, for $200, would have such a great picture quality with just a few adjustments. Sound is good enough for a little bedroom and the apps it has are just ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, great sound for the price, was looking for a TV at short notice and this worked great for my price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this television was well worth it. Love the easy access to Netflix and the great picture

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Color & sound is great. Easy set up for Netflix & YouTube. Good size for my bedroom. So glad I caught this deal!

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      We're delighted to hear that you're impressed by this TV! Thank you for the nice review! Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Picture is Sharp and motion blur is minimal

    I would recommend this to a friend
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