Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 568 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great budget Android TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been wanting a TV for my office/spare bedroom, and came across this one. I'm a big Android user, and my other TV's are also Android TV's, so I wanted to stick with that for consistency. Also, didn't want to spend a ton of money. This fit the bill perfectly. Mounted it on the wall, and had it up and going in no time. Good picture quality, and decent sound, works well with my Google home assistants as well.
Only reason for the 4 stars, is performance wise it's a little on the slow side. However, you do get what you pay for, and for what I paid, that's a pretty fair trade off.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Very Satisfied.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was able to easily install this device onto to an existing universal wall mount, DVD, and cable box. Set up instructions were easy to follow and was watching streaming channels, DVD, and Direct TV within 30 minutes. Sound was pretty good without a sound bar, but will add one soon. Got the 2 year warranty ‘cause you never know.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to set up, which I was able to do myself as my husband is ill. Picture is extremely clear and viewing tv has become a pleasant experience once again.
Overall quite pleased with this brand and all of its features.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Almost perfect
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice TV for my garage gym. The picture is amazing, the android operating system is nice if you are used to it. The sound quality is better than expected by far for this size TV. My only issue is something unimportant but i can't get the aspect ratio to adjust properly when using pandora. I can not find a remedy to using a half screen on pandora.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wow.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. I feel like the people on the screen are in my living room. Great upgrade!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
GBedroom
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought was too small, but it's just right for room. Good color display and sound.
I would recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
Great quality TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality TV
Love it
Great price
Friendly service
I would recommend this to a friend
Rated 4 out of 5 stars
My ROKU HISENSE TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this television although I am still getting used to it I don't know how to work the voice control on the remote I'm having a hard time with that
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great price for great value..
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and Quality.. And awsome surround sound...
I would recommend this to a friend
Rated 4 out of 5 stars
Great Protection!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty nice the picture is good and because of Best Buy my old TV was warranted and was replaced for Free..
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t buy it!!!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it in August and it died the end of September!!!!!! It literally died 13 days after I could not return it. I had friends over and they were even surprised. Look at the attached screen picture. Do Not buy this tv!!!!!!!
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello Hisense Customer, Thank you for your interest in the 40H5500F. We're sorry to hear that your television has stopped working. We sincerely apologize for the inconvenience this has caused. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 1 out of 5 stars
Only worked 4 months.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen on this TV is starting to go out only 4 months after purchase. The TV started out fine, but started blinking a few days ago and now the screen is fuzzy with color lines and freezes. Such a waste of funds. Please don't waste your money. This is extremely disappointing.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hi SimplyCarter, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We're sorry to hear that you are seeing lines on your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the tv. It has great picture quality and easy to hook up.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 4 out of 5 stars
good tv terrible remote
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv but the remote is terrible. It is unwieldy and really a pain to use, the remote keeps this from being a five star purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Response time
Rated 3 out of 5 stars
Ok quality - but highly irritating for streaming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture and sound are fine for me. I'm not super particular with my electronics in that regard. However, the response time between the remote and the TV is extremely slow. When trying to navigate through the various apps, I find that I often "over shoot" where I'm headed because there's been such a lag in motion that I think the TV didn't get the signal so I hit the button again- only to find out it was just SUPER SLOW to respond. This lag can be any where between 2-10 seconds. So when I turn the TV on, I figure on a couple of minutes just navigating to where I'm headed.
I have a smaller house and didn't have any problem with iPads and other electronics picking up the signal in my front room. However, the Hisense couldn't get a good enough connection to give me any streaming access. So I bought a WiFi extender - which provides seamless playback on things like Netflix and YouTube. However, the TV still buffers often and more than once a day completely locks up when trying to watch live streaming such as my local CBS station on Paramount +. When I check the network info, the TV always shows it's connected to the internet with full bars. I'm baffled as to why it doesn't provide seamless playback when it has full bars. When the TV locks up, I can reset it by navigating back to the home screen and starting over. But given the lag in response time, I'm looking at another 2 minutes to get back to where I was - and by then the news has moved on to another story.
Maybe the TV would be perfectly fine for use with a cable service. But I cut the cord on that years ago.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 3 out of 5 stars
Good budget TV for local systems
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, I wasn't expecting anything extraordinary, but good enough to provide a good watching experience. The TV has good HD quality, the amount of space for apps are great and it is easy to connect my google account and download apps. All my local devices (VHS, DVD, PS4, Nintendo Switch) works great without any issues
The issues I've been running into is movies being streamed lagging on perfectly fine Wifi, the TV shuts down by itself sometimes when I'm streaming movies and it freezes time from time.
If the lagging wasn't an issue, I'd increase the star to 4. It's not a perfect TV, but for budget TV, it's a good start to a smart TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Hi sense tv
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this tv- the quality is good, the picture is great. I like that it has a lot of apps. I really wish the remote buttons glowed in the dark.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Hisense television
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this television for a couple of years now and it plays beautifully. My son was proud of the purchase and that it was not only a smart television but an Android television.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
A very nice TV (but not perfect).
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a very bright screen with deep, rich colors and good sound reproduction. However, there are two annoying issues.
1) Off Axis Viewing: When moving beyond 30 degrees or more from being directly in front of the screen, the picture images begin to lose contrast and color saturation rapidly. In other words, the picture starts looking faded and and dull. The farther you venture from the center of the screen, the worse the picture looks. Coming from years of viewing a plasma TV I really notice this.
2) The Audio: Although the sound is fairly full and rich for a TV of this size, for some reason this TV boosts the level of music and ambient souds significantly above the level of dialog. In other words, when you have your sound set at a comfortable level for listening to people talk, when sound effects and certain music (pianos in particular) come on, the sound volume jumps to an unpleasantly high level (sending you scrambling for the remote to turn it down)!
Besides those two negatives, the TV is quite nice. My wife, by the way, loves it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A Great Deal
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my tv! I only stream with my tv and have had a great experience with the ease of setting up and controls for the picture is always perfect!