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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 302 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, gaming capabilities, and sound of the 55" Class - LED - H8E Series - 2160p - Smart - 4K UHD TV with HDR. Some customers have experienced issues with the Netflix app, screen freezing, reliability, and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 302 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Great 55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to catch this TV on sale. I researched the brand and I found they make great TV's. So I took advantage of the sale and purchased this smart TV. So far it works great. I use it to play games on my PS4. No lag. Bright colors. I love the surround sound. Nicely made TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs not bad for price after a few weeks there was a small white line on the bottom of the TV and then after a week it went away was hardly noticable only when the screen went black from changing scenes but if it does it again I will change my post after calling the company hopefully we wont find out

    I would recommend this to a friend
  • Cons mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv as an open-box tv. So it’s had some issues - Netflix has to be reset daily, the tv randomly resets itself entirely, & the sound quits from time to time. But, we don’t know if these issues are normal or if they are because it was an open-box tv. So those aside, it’s a good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great bang for the Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Hisense 4k Tv that I have purchased. I use them for computer monitors. They work great in that capacity. The smart Tv part is a little weak compared to bigger named brands, but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and great price. The one problem is that it drops the internet Alot even if you have it hooked up with an Ethernet cable. I have had to reset my Netflix over 50 times in the 2 months I've owned the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App selection, Input lag

    Rated 2 out of 5 stars

    Good low price tv except...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv for the low price that it is at and has a user friendly UI but after only a couple of months of owning it, it has gotten really buggy when switching in between built in apps or would be stuck loading (Youtube or Netflix), tons of lagging when even turning up the volume at times, or completely freezing when doing things a bit to fast on it, only solution i found was to disconnect the tv and let it have a full restart which i find very annoying to do when in the middle of watching content and having to do it sometimes everyday of the week

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please message us on www.facebook.com/HisenseUSA/ and reference this review so we can better assist. Hisense

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a great purchase. I am very happy with it. The picture and color are all good. Even for my picky photographer husband. My only complaint is that Hulu is not available as an app on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced 50” TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great sound! Easy straight out of the box, plug and play. Great remote. Using FireTV streaming device and no problems. Also has plenty of apps already installed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv...great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched around for a couple of weeks before we made our decision. We couldn’t be happier. Beautiful picture. Easy set up...we actually did it ourselves. I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a good TV for the price. Good picture; nice sound. The drawback is that HiSense has not made all major apps available (Like YouTubeTV), so I had to invest In Roku, which then limited the savings I had by selecting this TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smart tv

    Rated 4 out of 5 stars

    If you are not tech savvy this is not for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I am not technologically Savvy I don’t think this was a good choice for me. I thought I could hook my streaming device up to it ? I thought because it was a smart tv that I wouldn’t have to purchase a antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me no problems, super good TV for the price. The picture quality is great, Netflix, YouTube etc was all extremely satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent picture and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the Black Friday sale in July and have been enjoying my 55" 4K TV. Great picture what a great price - less than $400! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense has easy set up, and the remote has intuitive controls. However, the TV loses the signal from time to time from the Roku and from the TV box. The picture quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with variable adjustments, easy to attach to tv mounts and hang above fireplace. Remote does everything you need . Only issue is could use better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks Good sometimes it freezes and has to be unplugged. Keep your receipt

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture but gets kicked out of Netflix constantly. Won’t stay connected to internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Makes a good television for outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a good television for outside Entertainment on the patio for the amount of money I paid the television It has a good picture

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great true 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy remote easy setup just wish the tv had more range for my WiFi awesome picture

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV has great color, and the picture is clear, sound iis pretty good for TV sound.

    I would recommend this to a friend