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Customer Ratings & Reviews

Your price for this item is $193.99
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The comparable value price is $269.99

Customer reviews

Rating 4.6 out of 5 stars with 406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the 55" Class QD5 Series QLED 4K UHD Smart Google TV (2024)'s picture quality, ease of use, and vibrant colors. Many appreciate its reasonable price and straightforward setup process. Positive feedback also highlights the TV's quality and features. A minor concern was raised regarding the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 406 reviews
  • Rated 4 out of 5 stars

    Tv is a wonderful deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product for the price range, video quality and audio is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Easy, and Painless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and painless purchase. Arrived on time and in good condition. I am very pleased with thus transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has worked great so far, and the recycling program at Best Buy was very convenient as well for dropping off our old one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i wish it had more options like the ruku tv you can’t get direct tv app or the spectrum app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin’ It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Purchased for the living room but wasn’t big enough so we upgraded the tv in our room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this TV you cant ask for a better TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for the price! Easy to set up too. I bought a second one for another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV for the price. Had a lot of great features like that is powered by Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Could have been great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Just the sound seems your in a tunnel at times. Or, this would be 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought gift for grandson, he loves watching his TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap 55 inch google tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, google tv os if one of the best smart tv operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service in every aspect, best buy never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store and quality would buy another Hisense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase for the Kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use,Great Screen, Gamily enjoys gaming on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to save some money on this but 3 days trying to get HDMI inputs to work. Nice picture but not a fan of Google O/S as well. This will be a return.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KevinC, Thank you for choosing the Hisense 55QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great performance tv google tv a lot of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video, good TV! The best price of the market!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    no bracket mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bracket mount but the picture quality is pretty good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense QD5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why the TV is great it is not as smart as advertised....but you get what you pay for right?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to let everyone know that if you are in the market for a new TV. Never, ever, ever, ever, buy a Hisense I have been going back and forth with their warranty department for a month. They are beyond stupid and they just make up lies. My new TV just shuts off after you turn it on. It freezes on the startup screen when it does come on. The only way to get it to work is to factory reset it and then it works for a few hours and starts the whole process over. They claim it's a firmware update, but I've checked in the TV and it says firmware up to date. They said the website has different firmware, which we all know is a lie. Either way they refuse to help until you buy a 4 gig FAT32 flash drive to update the TV. Cause everyone just has flash drives laying around since they are mostly irrelevant these days. So I bought the flash drive that they said they would not reimburse me for if it didn't work because I told them it wouldn't work) and guess what, it said it no update detected. Shocker. I did all the troubleshooting and tried everything myself long before I reached out to their warranty team. My long rambling point is that I'm pretty tech savvy and I can't imagine someone like my parents having to try and deal with this garbage of a company. So do yourself a favor and don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you for choosing the Hisense 55QD5N and for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you’ve experienced with your TV. Since the USB firmware update was unsuccessful, we will arrange for a technician to visit and replace the required parts to resolve the issue. Thanks again, Harley with the Hisense Support Team. Hisense