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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the color quality of the 55" Class QD7 Series MiniLED QLED 4K UHD HDR Smart Fire TV (2025), with users noting the impressive depth of blacks. However, some customers have reported concerns regarding input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Rated 4 out of 5 stars

    Great picture poor performing operating system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well but the menu is clunky and sluggish. If menuing with lag bothers you I'd recommend against getting it everything else with the TV is great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense - 55" Class QD7 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so for time will tell, very sharp picture. Great features.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv was a bit of a hassle to set up but love it so far! Runs great with HDMI, my last TV had latency issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love this product. Good quality screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from a 40 inch old school not smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good TV but the picture quality looked better in the store

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Mtnclimber1, Thank you for choosing the Hisense 55QD7QF and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    HISENSE 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - have enjoyed since purchase, This tv works out perfect in the room we have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this tv by one of the employees based off my budget and I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Hisence and its worth the value, the only thing noted is the picture isn't so clear if you're not directly in front of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Consumer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original purchase to replace a broken TV. Decided to upgrade before pick up and go with the 65" model. Very happy with the features for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality no very good. Color looks good. Bright enough .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and quality! It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, but slow reaction when turning on,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as described. Perfect for my living room! Thank you!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for the price. But it’s not great by any means.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ?!?!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Hisense TV and I'm very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Manufacturer has shortened power cable by 18" and will no longer reach my power outlet. They have changed the type of power cable connection to the TV so the cable from my old Hisense TV will not fit. 2. No owner's manual, instruction manual, operations manual available in box and also not available online. You are on your own to figure out how to set up and operate this TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static Noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this TV home and it worked great for about 2 days. Then I started getting static noises with several of my streaming channels. As suggested, I tried moving the cords around and this did not improve the problem, so I unplugged all of the additional cords from this TV and the static was still there and starting to affect other streaming channels. I had this TV less than a week before I returned it and got another brand that does not have any problems with static noises.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Yvonne, Thank you for choosing the Hisense 55QD7QF. We are sorry about your experience. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    tv without legs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sold without legs, and nobody from the bestbuy staff told me.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for the review on the Hisense 55QD7QF. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for our family’s entertainment room and couldn’t be happier. Impressed with the deep blacks and brightness vs previous TVs we’ve owned, and I’ve noticed zero lag when gaming thanks to the Game Mode Ultra setting. I’m a big basketball fan and this TV handles games with ease and no blur. Excellent TV at a very reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV better value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our living room. Upscales to near 4K quality so movies look amazing. Haven't noticed any blur when watching the NBA Playoffs with the excellent refresh and motion rate 480. Can't go wrong with this TV. Go Wolves!

    I would recommend this to a friend
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