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Customer Ratings & Reviews

Your price for this item is $179.99
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Customer reviews

Rating 4.4 out of 5 stars with 231 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Hisense 65" Class U7G Series Quantum ULED 4K UHD Smart Android TV for its excellent picture quality, gaming capabilities, and budget-friendly price. Many customers rave about the TV's picture quality and refresh rate, calling it "excellent" and "great." Gamers also praise the TV for its exceptional gaming performance. Additionally, customers appreciate the TV's affordability, with many noting that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-231 of 231 reviews
  • Rated 1 out of 5 stars

    Refresh rate inaccurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv in the fact that the refresh rate would be 120hz. I compared it to others and if even says it’s at 120hz on the box. I set it up with my ps5 did everything needed to make sure the refresh rate would be at 120 and never did

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Mike, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. This TV has outstanding low input lag for a responsive gaming experience and a good response time, so fast action scenes are clear and easy to see. It supports a few advanced gaming features, including FreeSync variable refresh rate support to reduce tearing. It also delivers a great picture when gaming, with outstanding contrast, and the local dimming feature and peak brightness aren't diminished at all when in Game Mode. It also includes HDMI 2.1 bandwidth, which allows for 4k @ 120Hz gaming on the PS5 and Xbox Series X. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.


      The refresh rate for this TV is 120Hz. Hisense

  • Rated 1 out of 5 stars

    Avoid.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lasted for 2 months . It wont turn on, unresponsive. . Best buy has 14 days no support. Hisense has really bad customer service

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DustinC, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Picture Quality!!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing High quality gaming TV on a Budget. We can game, stream AND the Picture is amazing! Winner! Really wish I would have got the 75” but it is still so worth it! I would definitely recommend this and honestly I love this brand even more than Samsung. The sound on this Hisense is 10x better as well! I love it! And I love the remote is has all the “shortcut” buttons to our fave apps on the remote already! I would pick Hisense any other Gaming TV / Smart TV Brand any time I am so impressed this Brand it is our second one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Hisense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is good, good features for the price. subpar quality. bought specifically to use with xbox series x. has had flickering as far back as i could remember but lived with it. one of the new hdmi ports (that the series x has to use to display the highest picture quality) went out. only owned the TV for about 2.5 years. next time I'll spend the extra on the samsung

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv,features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,awesome picture,ive owned a 43" hisense for 3 years now,it too is great,this 65" was an upgrade for our living room,we didnt want to pay $1500-$2000 or more for a tv,prices are getting out of control.Honestly cant go wrong with this tv,we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the quality and features are there. Bright rich colors, little bit of black crushing and some booming around subtitles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense U7G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for the price. Picture quality is fantastic. built in speakers are clear and loud

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Best tv for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with it for the money! PlayStation 5 is running at 120hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qled TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever bought this fine qled is what go you will not be sorry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this TV because it was on sale and it had really good reviews on a certain TV rtings website that seemed very legit. I’ve been using the TV for about a month now and I have to say I am pretty disappointed with the picture quality. I was using an older 5+ year Samsung TV, and this TV was only marginally better. I could have returned it but was too much of a hassle to box it up and bring it back due to the size. Go with the LG OLED if you can, the extra cost is way worth it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Will, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Complete Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense is terrible, top to bottom. The TV would freeze up and need rebooting constantly. Customer service was awful. The TV would say "there was a problem try again later" when it wasn't even on. Stay away.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Honestogoodness, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We are sorry to hear that your TV is freezing. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

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