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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the AX5140Q 5.1.4 Channel Soundbar for its impressive sound quality. They also find the soundbar incredibly simple to set up. With these positive attributes, the soundbar appears to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    New Hisense Subwoofer - A Hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is truly a great audio experience for a great price! High tech features of wireless subwoofer, sound bar, and wireless rear speakers that are uncomplicated in setup. This is my first experience with this brand and couldn’t be more pleased with how this livens movie night. We are high-volume users of music apps and it’s a great addition to our home. If you are looking for an easy-to-setup surround sound system that delivers rich sound, this is your system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great sound at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he AX5140Q 5.1.4 Channel system was incredibly simple to set up. I used an optical cable for my TV (even though it came with an HDMI cable for ARC), and the rear speakers and subwoofer synced right out of the box with no hassle. The sound quality is impressive — clear, powerful, and immersive, making it a great choice for midsize to large rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Exceeds Expectations - Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic soundbar! The setup was super quick and easy, and the audio quality absolutely exceeded my expectations. I previously had a more expensive soundbar from a well-known competitor, and it doesn't even come close to this one. The clarity, bass, and overall sound experience are incredible. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great sound without all the wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution to simplify my setup and yet still deliver an all-encompassing surround sound! I replaced my receiver/amp with wired speakers and sub HT system with this Hisense unit. It really blew me away as to how well it took care of the front soundstage along with how the wireless rear speakers and sub kicked in for the total effect. Set up was quick and easy from unboxing to connections with my TV and game system. The sub and wireless speakers were immediately paired when I turned it all on. The Dolby Atmos top level sound that is brought forth with the speakers built into the top of each unit really enhances the sound from overhead, giving the effect of being fully surrounded by the sound. Simple and easy to use and integrated well with my video components. Glad I made the move to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great sound and so easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was so easy to set up and sounds fantastic. We replaced our Sonos soundbar and are blown away by the surround sound and quality for such an affordable package. Movie night is so much better now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar theater system exceeded most of my expectations. The height channels are good for small to medium rooms. The dolby atmos is pretty good too. For a 6.5 sub woofer the bass fills the room pretty good. The game pro sound mode is great for those who play on xbox or ps5. I will say that this soundbar is best used with a hisense tv that has the hi-concerto feature. Dialog is pretty good, clear and loud. The AI is pretty decent at the detecting the type of content you're watching. All and all this is a great soundbar especially for those on a budget. It won't blow a samsung soundbar out the water but it gets the job done. Hope this review helps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Surround Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding Soundbar, though quite heavy and wide for mounting to the bottom of a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater sound at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my river bungalow. Sounds phenomenal. Pairs well with my 75” Hisense TV. Sound is bigger than the screen. Will sound great with larger TV’s. Position the subwoofer in a good spot and dial in the soundbar settings and hang on. Atmos sounded great on Fury Road. Definitely a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker but slightly echo in the base

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good for the price and it has good eqs but it does have an echo from voices in the sub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Soundbar – Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely thrilled with my Hisense AX5140Q soundbar! Shipping was super fast, and setup was incredibly easy (and I’m not very tech-savvy). Honestly, within minutes, it was ready to go, and the sound is incredible — it literally feels like we’re in a movie theater right in our living room! It’s simple to adjust the bass, treble, and surround sound settings to get everything just right. I couldn’t be happier with this purchase. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please don't buy hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the soundbar with high expectations. I have a hisense u8n and bought the soundbar expecting that hiconcerto feature will work seamless. Unfortunately the TV and the sound bar doesn't synch well in hiconcerto mode. Sometimes sound comes from tv and soundbar (on earc) a few seconds apart and creates an echo effect for the dialogues. Same is the case with subwoofer. Even for 5.1 hd movies on Netflix, subwoofer may or may not work. Same issue with rear speakers. Opened a ticket with hisense, they closed it without resolving the issue. Hisense doesn't accept returns and i cannot return it to best buy as the 15 day window is now crossed. Spend a little more and get some quality soundbar. You get what you paid for. And the customer service sucks as bad as the product.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense AX5140Q and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Decent system for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent package for the price. Wish bass was better.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Paul, Thank you for your review of the Hisense AX5140Q. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

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