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Customer reviews

Rating 3.9 out of 5 stars with 26 reviews

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69%
would recommend
to a friend

Customers are saying

Customers value the Tower Fan's cooling capabilities and quiet operation, with many appreciating its ability to effectively cool rooms and operate at a low noise level. However, some customers were disappointed that the product did not include a remote control as advertised, and a few found the fan's height to be insufficient for their needs. Positive feedback focused on the fan's strong airflow and overall performance. The lack of a remote and the fan's height were the main drawbacks reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Height

    Rated 5 out of 5 stars

    Slimmer & cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slimmer and shorter than many of the best tower fans, but it can still cool a small or midsize room efficiently like the basement. It is least expensive fan and it’s not the most powerful fan.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Better then box fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscillates well Prety decent air blowing even on lowest level it's not crazy loud it's great reason for low rating instead of 5 starts (fan gets 5 starrs) but says it comes with remote never did just the fan so 2 stars off for that.

    I would recommend this to a friend
  • Cons mentioned:
    Height, Remote

    Rated 2 out of 5 stars

    OK fan, limited controls, no remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan was just ok. Not worth the money. It had a limited amount of air flow and sits low to the ground so it's difficult to feel anything higher than 3' up. It was supposed to come with a remote but did not include it. It only had a limited number of functions. I ended up returning this one and getting a different desktop model that works much better.

    No, I would not recommend this to a friend
    • Brand response from Holmes Brand Team
      Posted .

      Thank you for providing your feedback as we greatly appreciate it. We will happily forward your comments to our product team. holmes

  • Cons mentioned:
    Remote

    Rated 2 out of 5 stars

    Doesn't meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item by seeing the other reviews. I noticed the remote control is not included in the package. The fan doesn't have the control to start and stop. The only option i am able to see is the timer. I thought, i am missing something or i might have understand the controls wrong. So, i took it to BestBuy customer care and explained the reason for returning it. He also checked and didn't find the start option. So, i returned this item because of no remote control in the package and no option for start/stop control. The quality of the fan is decent and i don't have complaints over it. But the fan is very small size and doesn't cover long distance.

    No, I would not recommend this to a friend
    • Brand response from Holmes Brand Team
      Posted .

      We apologize for your experience with the fan. The Holmes® HT38-U tower fan does not include a remote control. If you ever need assistance, please contact Holmes® at 1-800-546-5637. Thank you. holmes

  • Pros mentioned:
    Cooling, Noise level

    Rated 4 out of 5 stars

    Nice Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fan is very nice, quiet and moves air strongly!

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Fan was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan was pretty loud and ended up returning it for a different one. Also said it came with a remote and that it would be white. It was black and had no remote....

    No, I would not recommend this to a friend
    • Brand response from Holmes Brand Team
      Posted .

      We apologize that you had this experience. This is not typical of the fan. Thank you for your feedback. holmes

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to go in my son's room that stay pretty hot even with the ceiling fan on. It has done better than expected and my son no longer sweats at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan did satisfy all members of our family.. Our family members enjoyed the small foot print and ease of operation.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very wonderful fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is quiet and works very well, also great to cool whole rooms off

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great fan for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fan a year ago on a whim. It’s still working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet ut does not move the air like we thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got the black one. WE use it at the foot of our bed. It does not move the air as much as we thought it would by the description on the box. It is good for in the bed room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as bedroom fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this fan for 3 months so far and it's been great. It helps move the air in the bedroom for better sleep. Simple operation and no assembly required.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with no remote Ann's does not consistently stay on. Have to turn on timer every 90min.

    No, I would not recommend this to a friend
    • Brand response from Holmes Brand Team
      Posted .

      You can turn the timer off. For help with this, please contact Holmes® at 1-800-546-5637. Thank you. holmes

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fan for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan works well. It silently turns when on rotation mode. You can barely here the fan when running. I would recommend..100% satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is light and quiet. Works very well and it does not take up space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best amongst its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good airflow. Simple and sturdy. Makes usual level of noise. I prefer walmount fans fir saving space in room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is great in my bedroom not only as a cooling device but a slight noise device to sleep better

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fan keeps my place cool I have two them will get two more soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal really worth it................and great for the price in this summer heat.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great floor fan quite and works great in a small room

    I would recommend this to a friend
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