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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21880 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Home Mini's sound quality, ease of use, and compact size. Many appreciate its affordability and the helpfulness of the Google Assistant, along with its seamless setup and smart home integration capabilities. The positive feedback highlights the device's overall user-friendliness and value. However, some users express disappointment with the lack of Bluetooth speaker functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 21,880 reviews
  • Rated 5 out of 5 stars

    really fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to play games with my friend tanya on it. shes a bit mean tho ngl she gets 3 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make your own decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not completely sold on the concept of devices listening to you all the time. With that in mind, I would like to comment that it does have a hardware mic mute button. But switching it on and off is a chore. I was hoping that it would work with either Audible or Libby for audiobooks but unfortunately it doesn't. It does work fine with other music services like Google Play music or Spotify. All in all, I think there's a long way to go.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Same as getting a Amazon Echo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Amazon dot or echo there's no need to get purchase this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an ibuypower gaming computer . It's perfect for what I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uh... Why does this junk have such good reviews?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously... A WASTE OF MONEY! I am so glad I got this free with the Nest Thermostat. The first Mini, it just completely stopped turning on after like 10 days. Then, the second one, it doesn't connect to my Wi-Fi and the mic rarely worked. So many things wrong with this little speaker. 1.) You literally have to shout for it to hear you. (7/10 IT STILL DOESN'T HEAR YOU!), 2.) It constantly powers on and off, 3.) It doesn't stay connected to the internet, the list goes on and on. Definitely not worth more than $5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice assistant. Use it for weather, music, and just questions in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    minis are a great way to start a smart home and make you want more of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I would recommend this to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget for my son at school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to have at his dorm. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Google Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device easy to use and really helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ITS OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT ALOT BUT SOMETIME I HAVE TO SCREAM ACROSS THE ROOM AND THAT MAKE ME MAD BUT OVERAL I LOVE THE PRODUCT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little thing to have at home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it functions as expected, easy to communicate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Practically useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see where this does anything that my phone can’t, speaker sucks though it can connect to a Bluetooth speaker, it’s connected to my Google account but fails consistently in reading me my calendar and reminders. Also, connect with HULU already....sheesh! Overall thumbs down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is good, price match is not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the product. The website calls this a two pack, but it is not. A well known competitor has a two pack listed for a much lower price, but Best Buy will not match it since these are individually packaged products. A two pack does not exist at Best Buy. When you add this to your cart, two items appear, not one (you would think a single item would appear - it should be one package). Like buying a 6 pack, you shouldn't see six cans in your cart, you should only see one item in your cart. So, this listing a bit deceiving. Again, nothing wrong with the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unresponsive and cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. It's unresponsive and cheap. Need I say more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing if you own more than two

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the Google home speaker system is lackluster and fails to rise much above a cute toy. In terms of playing music, even though the device is linked to a family music account, it will only play one song. This means kids and adults in separate rooms can't not listen to their own music selections. Speaker-to-speaker communication is non-existent. Each speaker has its own name, but you can't cast to a speaker specifically with a message. This means after one person goes to bed, no one can use Google home to communicate - even if they are in a separate room on a separate floor - because they will broadcast into any other's rooms and wake the sleepers. A second problem with broadcast is the lack of synchronization between speakers when broadcasting a message. A delay of up to 1/2 second is common and makes messages completely unintelligible. All the speakers have clocks inside them - why not use those clocks for a little bit of synchronization? Integration with other smart home services is superficial. We have Philips Hue lights (very cool), but the speaker very often mis-interprets simple commands like "turn lights off" as "turn lights up" and for controlling bulbs individually, you seem to have to say "lamp" instead of "light," which is a departure from american colloquialism. I rarely have trouble with people understanding my English. Worse still, you can't access the "neat" features such as color profiles or light-based alarm settings. You must use the Hue app for that. The devices themselves seem to be flaky from time to time. Both my wife, my daughter, and myself have had the devices accept commands, acknowledge them, and then take no action. This could be "singing a song", "broadcast a message," or tell me the weather. I can't quite seem to get the hang of when it's going to acknowledge its wake command. For instance, sitting a room away, I can at a moderate voice say "ok google" to wake my phone.... but the speaker down the hall around the corner in the next room takes over. On the other hand, if I'm 10 feet away from that speaker and give it a good authoritative "OK GOOGLE", I might get only a 50-50 shot at waking it. So, for the things I care most about - family communication, playing music, and controlling a smart home - the device is 0 for 3. I guess those Google speaker engineers live in tiny homes in Silicon Valley and only ever have one speaker at a time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's awful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open music with something like Tidal on my phone, go into the Google Home screen and click "Play music" on this and... it starts playing some completely random music from somewhere else. Nothing I own or have or want to hear. Tell it to play music and you'll get a phrase you'll start to hate very quickly telling you that you need Youtube premium or something to play music and here's something different on Google Play Music. If you give in and start using Google Play Music it gets about 5% better. If you try to use it to play your existing music collection it can't. Even if the collection is on your phone. It won't even try. It *has* to stream from Google's servers or the world will explode. So Google give you the option to upload your entire music library to their servers. So you can download it eternally through streaming it over and over again. Even though the Mini has to be set up on a home network with both Bluetooth and Wifi and either of those can stream music. I gave in and tested it. 3gb uploaded. After that telling it top play a certain song, that was on that list I'd uploaded usually ended up in the same error and random crap playing instead. The Google Support way to make it better was to create a playlist in Google Music and name it, then call that name to play it. I named it "My Stuff". To play a certain song you'd have to say something like "Hey Google, play Bullet in the Head by Rage Against the Machine from my My Stuff playlist on Google Play Music." And 95% of the time no matter what you say you're going to get a speech twice that long about how you should pay them to use this service better and here's some random banjo music instead. Oh, and watch out if you have multiple accounts on your phone, like people often have. The devices in Google Home have repeatedly decided that none of my accounts is the owner of the home they're in, and I've had to delete the home and restart after factory resetting them 3 times in one month. The Mini is on my desk unplugged, again. That's it's normal state, and how it's best enjoyed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds good performs low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good when tested at a display kiosk in the store, but it doesn't understand a thing I say. Store return policy is minimal, so it will help to find out whether the little speaker will recognize commands. I bought 4 for fathers day gifts, but I can't use them as intended. It took too long to realize that it was the speaker and not user error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware! You must be able to install google assistant for this to work. Assistant will work with Ipad, Iphone, windows, anything but a system running google's own chrome os, like a chrome book. However, it will work if you spend $1000 for a google PIXEL product. Google support portal refuses to answer all questions posted regarding this sham and misleading product advertising.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible investment. Do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely terrible. It is so frustrating to have. It will very frequently and randomly disconnect from your device. Every few days you will have to set it up from scratch. Sometimes, when you try to set it up (again), it won’t even enable pairing. Trash product. Take my advice; do not buy. Look for other speakers.

    No, I would not recommend this to a friend
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