The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Andrew did a fantastic job mounting my new Sony OLED TV and Apple TV. Demonstrated exactly how to use the equipment and cleaned up after install.
Liked the service so much that I requested him to return and set up my mesh network.
I would recommend this to a friend
Rated 5 out of 5 stars
Help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Called the geek squad in for help setting up a whole Wi-Fi system throughout the house using a Orbi before they left all devices are connected and running very professional :)
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Geek Squad guy got my frozen computer open
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
He really knew what he was doing and had me finished in no time. I didn't know I needed an appointment, but he took me anyway and was very friendly and nice.
I would recommend this to a friend
Rated 5 out of 5 stars
Terrific
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys were great! I met Sterling and he was extremely knowledgeable and took his time making sure I understood how to work everything. Ask for him if you can, good dude.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad gets it done!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad is the way to go....if you think you know what you're doing I'd still defer to their knowledge and expertise.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT SERVICE
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gentleman arrived within the stated time, very courteous, Answered all my questions and advised me about my setup
I would recommend this to a friend
Rated 5 out of 5 stars
Full House WIFI at last.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My WIFI setup was completed professionally. I am able to receive wifi signal to the fartherest point in my house
I would recommend this to a friend
Rated 5 out of 5 stars
Well done
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad helped set up and configure the new orbi router and satellite and did and excellent job
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was on time and did a excellent job.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek mounted my new tv to a wall mount and connected it to all components.
I would recommend this to a friend
Rated 5 out of 5 stars
Improved internet - great install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great team and quick service. Cut the cable co. rent on their old tech.
I would recommend this to a friend
Rated 5 out of 5 stars
Very clean
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional installation in a good time frame
I would recommend this to a friend
Rated 5 out of 5 stars
Great group of employees
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The best experience ever they did everything so quickly and efficiently.
I would recommend this to a friend
Rated 4 out of 5 stars
Great technicians!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After some issues ironing out the initial set up the techs got the system working great.
I would recommend this to a friend
Rated 3 out of 5 stars
helpful and courteous slow
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Still working on my system install. The wait time is days between seeking help and help arrives. Eats up the time allotted for fixing to be able get free service to finish the set up. Grrr....
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Customer Experience and Very Professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Both technicians were very good and did a great job doing what was quoted and getting it done in a timely manner. They made sure to explain all the components to the theatre system and asked questions along the way to make sure I was getting what I wanted. Grant Dean was the main person that I worked with and he did great job and I would definitely use him again.
I would recommend this to a friend
Rated 4 out of 5 stars
Really does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I did a lot of research online about TV calibration before I purchased this. And, it all led to get it. So, I purchased it. I was not disappointed. Not only did I learn even more because the tech. Was great! But, the picture is also great. I didn't get an email of what the specs should be though like it stated I would. That's the only reason I gave it 4 out of 5.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The man who set up my service was great! He was very knowledgeable, friendly, and was here for not long at all. He set my router up, programmed it, walked in every room looking for drop zones, and made sure all my wi fi items worked correctly. I have no problems with the service provided.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Geek Squad Agent Jay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you to Jay for EVERYTHING that he did while at the house setting up my New Netgear X10 Router!! Fantastic young man, bright, helpful, polite, listened to my concerns, all round Great Young Man!! Thank You!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is the best.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad member was very efficient and thorough. He explained what he was doing in terms I could understand. I would certainly recommend Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guy was great! So glad we hired them to do our set up!