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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 3.6 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 5 out of 5 stars

    Homedics - Pro Therapy Vibration Neck Massager/Hea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very soothing. Really helped my neck, head, and back. Also, very competitively priced!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s so so

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for traveling on planes. Other than that it’s not that great. It’s better for keeping your head up when you fall asleep on a plane vs tipping over on the person sitting next to you. There isn’t enough pressure being applied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Massage quality

    Rated 2 out of 5 stars

    Not much massaging - more vibrating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were a little more aggressive in the massage department. It does help support your neck and provide some comfort when you’ve been staring at the computer monitor for hours and your neck gets tense. Something with massaging balls like a shiatsu may be better however.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Your in luck! We do have a shiatsu neck massager that will give you that aggressive massage your looking for. It is model Model:NMS-620H.

  • Cons mentioned:
    Massage quality

    Rated 1 out of 5 stars

    Terrible product and company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. This company is horrible. Last item i got from them was missing parts and they did not help me. I returned it . This product does not massage your neck. It is so bulky it lines up with your skull and and it not relaxing. The heat does not work.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re sorry to hear that your experience with the Pro Therapy Vibration Neck Massager didn’t meet your expectations. It’s incredibly important to us that our products provide comfort and relief, not added frustration. We also regret that your previous purchase was missing parts and that you didn’t receive the support you deserved

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the two levels of vibration and the heat aspect for the massager. It eases the stiffness I constantly have in my neck from injuries. I use this in the morning after I wake up and before I go to bed to release stiffness and tension.

    I would recommend this to a friend
  • Pros mentioned:
    Heat output
    Cons mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! Massage settings aren’t really deep, but it’s definitely relaxing with the heat combo. I use mine almost every night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homemedics Vibration massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vibration massager works as expected and is soothing to the cervical spine area

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pro Therapy Vibration Neck Massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use. soothing. Relaxing comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Great Product (Wife Approved)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the so much I haven't even m got to or anything else, except to charge. (Happy Wife, Happy Life)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, it works very well for my husband and I to relieve neck pain. It is also very comfortable and made of very good material.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Liked it! Good for the value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value. It worked well for my long haul flight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace one previously the heat stopped working this one just quit.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re sorry to hear that your Pro Therapy Vibration Neck Massager stopped working. That’s not the experience we want for our customers, and we appreciate you giving our product another try. Please contact our Consumer Relations team at 1-800-466-3342 (Monday–Friday, 8:30am–5:00pm ET) or email cservice@homedics.com so we can help resolve this for you.

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the straps were a bit longer, so my hands can rest in it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Neck heat massager

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great neck vibration massager. Bought as a gift and they love it!

    I would recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Glad to hear you like it!

  • Rated 1 out of 5 stars

    Plug in only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to use this is with a plug, and the plug was extremely short

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your feedback on the Homedics Pro Therapy Vibration Neck Massager. We understand that a short power cord can be inconvenient, and we appreciate your input. We’ll also pass along your feedback to our team for future improvements.

  • Rated 5 out of 5 stars

    So relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It was a christmas present for my friends. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for relaxing next to an outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, however heating function does not work when using the battery function

    I would recommend this to a friend
  • Pros mentioned:
    Heat output
    Best Buy Employee

    Rated 1 out of 5 stars

    Dont waste money

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get hot maybe warm the vibration is too much and you cant control it will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't do what it says it does.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not knead, even though display and online specs says it does

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Sorry to hear you did not like this massager. We do have another model that has a shiatsu massage function your looking for. It is model NMS-620H and it can be found at Best Buy.