Customer Ratings & Reviews

Need an extra pair of hands to get out those stressful kinks from your back and neck, this will do the job.

Works great! Love that you can move it with you hands and can use with cool or heat.

This massager works great I would strongly recommended it

Great product great value good quality. Would recommend

It is good for getting your general neck area, but the massagers are placed slightly wide for my neck, which is addressed by having to work one side at a time.

We got this present for my dad and he loves it its, better then the one we got before this one which was simpler.

It's a great item to relieve neck pain and sore muscles.

It works great, little bit bigger than I expected..

I love this. It really works to relax your neck and shoulder muscles.

Perfect, not complicated, quick easy star up. Stress decreases and you relax.

Great price for a great neck massager at Best But.

Great present for dads who work long hours and are to relieve soar neck and shoulder muscles from stress.

this was a gift for my daughter and this massager is awesome.

Solved my neck and shoulder pain, great value for the price. Pressure was good if you lay against it.

as someone who suffers from neck muscle strains this device really is very effective in reliving the aches

I work in an office and needed something to help ease the tension that builds up after along day and this thing really does the trick! I only use it for a few minutes every other day and I just melt into it. I like how you can make it as soft or as hard of a massage as you want by easing up or pulling down the straps. It has three speeds and heat can be applied. What more could you ask for!

This is a great massager. The added heat feature is a plus

This massager broke in less than a month. Unfortunately, it was past the Best Buy return period. First, it started clicking loudly. Then one side stopped moving. Then the other side stopped moving. This was used according to the directions. For the short time that it did work, the massaging quality was somewhat decent (which is why I didn't give it 1 star) but the "heat" was barely even warm. If it had continued working, I would have considered it adequate for the price, but not good. Breaking so quickly, however, it was a waste of money. I do realize that any electronic/mechanical product can have a small number of defective units and I don't know if my experience is typical, so I will say that if it had not broken like it did, I would have given it 3 stars.

This is pretty good product for in between massage visits. It just isn't the same if you're use to professional human but it is good for relaxation and tension relief once you get use to manipulating the pressure yourself. The heat function could be a lil warmer. I'd pay $75 dollars for it again.

It really is a strong massage, only thing is after a few weeks, it doesn't power on very easy, I have to mess with it for a few minutes to get it to work. Not sure if I got one with a faulty power button, sure seems like it. But the product works great when its on