Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 16 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the cooling capacity of the portable air conditioner. They appreciate how quickly it cools down their rooms, with some reporting that it can cool a 350 square foot room in just 10 minutes. Others find it effective in cooling smaller rooms and making adjacent areas more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Tiny home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my tiny home. Cools my bedroom with ease. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 5 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works. I bough the brand because it’s a reputable American brand. It does cool down a 350sq.ft room sufficiently. It comes with basic set up equipment for the window installation. It’s being used in the San Fernando Valley, CA, humidity averages 35-45% at this time in summer and it works. From what I’ve read in reviews the AC already has ECO mode on which means it can’t be left running at max 24/7 unless it detects it needs to until it reaches the desired temperature you set it at. Comes with remote and it’s not annoying loud. You may need a drain hose on more humid climates. But other than that it’s easy to use. It self evaporates the water in climates that aren’t as humid which is a cool feature so you don’t need to use a hose

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 3 out of 5 stars

    Probably not for your bedroom

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late last week Honeywell informed me they made changes to this unit to save energy/meet DOE regulations. This is not on their website nor in the product manual. This Energy Saver Mode is automatic. You do not chose it. When the a/c gets to your set temp and compressor goes off, the fan speed with change to low. (no matter if you have it on med or high) when compressor comes back on it will revert to past fan speed. You cannot change speeds once this Energy mode starts. I bought this unit after finding this out. I like the fan noise to sleep and the cycling high/med to low and back interrupts my sleep and wakes me up. Otherwise I like this unit, I have another one, a previous version of the same model that does not cycle the fan and it works great in the bedroom. I'm going to be returning this. It would have been nice for Honeywell to update their product information and manuals. This is not a minor change.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Would buy agsin

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to assemble, instructions easy to understand, product is quiet and works just great, price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Pioneer in Excellence and Quality Brand

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing Honeywell is pioneer and excellent in Aircon Parts and Controls, 10,000 BTU perfectly and conveniently cool my 500 square feet room without any issue. Its quite motor and compressor and energy savings impress me impress me so much hence I am so happy compared to my previous brand of air conditioning i have. Now, i am saving to buy another unit for the 2nd room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Good a/c

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small studio, less than 300sq ft and it works reasonably well in here. It is a bit quieter than my window unit, except when the a/c first kicks on or off, makes a loud thud noise. Easy to use and setup but beware it is really heavy, thank goodness it has wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Honeywell got it right

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These portable AC units tend to be temperamental and not very durable. This Honeywell has worked well throughout the hottest and muggiest part of summer and still performs well. It cools my den and makes my adjacent kitchen bearable with the help of a couple of tall fans. I have to drain it occasionally because of the high humidity, but it lets me know when to do that and when the filters need cleaning. It saved my summer!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units work on self evaporatioon and do not need to be drained, unless operating in very humid conditions. Please feel free to write to us at [email protected] for any assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit but very difficult to install Using it in basement and the unit works great very quiet but attaching the tubes was so frustrating

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you while installing the portable air conditioner. Please feel free to call us 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0830. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Perfect Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows nice cold air in the area I was targeting. It was easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent to have a spare AC for back up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very reliable . Excellent source if you need a spare AC

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write in to us at [email protected] if you need any assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the portable option, being able to move the AC to any room.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for smaller rooms. Keeps it nice and cool

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great customer experience with my Best buy plus

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an air conditioner bought it took it home didn't like it brought it back to the Marlborough store the Geek support team was amazing came through and even and right now am enjoying my Honeywell 450.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FALSE ADVERTISING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a true 10000 BTU, seems more like 6k or 7k! Overpriced

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Apologies on your experience with this unit. Our portable air conditioners work best in well insulated, enclosed spaces. This unit can cool a space of upto 450 sq.ft. Also, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. You might need a unit with a larger area coverage for cooling. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek.com with the reference code number BBA0712. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great ac and customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write reviews but I wanted to compliment on the customer service that comes with this Honeywell air conditioner. The ac was easy to install and cools down my bedroom within 10 minutes. I had an issue with the hose connection and called their customer support who addressed the issue immediately by sending anew part. Highly appreciated and love this unit.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it keeps turning on and turning off going low and it doesn't work just keeps shutting it off

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you because of this portable air conditioner. Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, the dust filter could be dirty, or the air outlet could be blocked.
      Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0807. We look forward to making this right for you. Thank You ! JMATEK

  • Customer reviews from bestbuy-ca

    User rating, 3.5 out of 5 stars with 14 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
Sponsored