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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 148 reviews

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  • Quality

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Platinum Collection Lightweight Bagged Upright Vacuum Cleaner with Canister as lightweight, easy to use, and quiet. They appreciate its powerful suction, long cord, and the convenience of the canister. Some customers also mentioned that it is a good value for the price and comes with a 6-year warranty. However, a few customers noted that it may not be the best choice for carpets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 148 reviews
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Best vacuum I ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. Only one screw to put the handle on and it was ready to go. Very easy to push and it is very light to carry up stairs. This is by far the best vacuum I have ever had and I have owned many. Great pick up power and easy to use. Great price and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    it really sucks...but in a good way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum due to it's high rating in Consumer Reports. It replaced an Oreck xl which is overpriced and only offers fair performance. It is as light as the Oreck but has a ton more suction. The Hoover pulls the nap on the carpet up like the Oreck never could. I like that it includes the separate canister vac and that it has HEPA bags. Definitely a great deal, we will see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built, effective!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hoover vacuum is excellent for picking up dog fur. Also, the portable canister vac is great for stairs, easy to carry. The main unit is solid with a strong motor.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 4 out of 5 stars

    Good vacume for dog hair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Siberian Huskies so I needed a vacuum capable of picking up a ton of dog hair. So far this vacuum has exceeded my expectations. It has a tremendous amount of power and is very light and easy to use. Works great on wood, tile, and carpet. The only downside is the lack of attachments to the vacuum. It comes with a smaller separate vacuum pack but it is a pain to have to switch them out just to get under the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Wonderful Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Assembly, great features...auto height adjust, self propelled, love the fact that is bagged, great suction, the canister vac is great for hard floors and walls! It is all so light weight which is wonderful since i have 3 sets of stairs!!! This is a Great vac...I highly recommend it! 6 Yr warranty is great also!

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 4 out of 5 stars

    the cords too short and no adjustment on vacumm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    opened it today and the reason for purchase was 1 it comes with two vacums one specifically needed for stairs and 2 the other for my wife so she doesnt have to dragg our number one vaccum 'the boss' made by eurika with smartvac up and down everytime she needs to vacum. i only used it for a dry run today she and i love how light it is and it has a ton of power and leaves great lines in our new carpet, the hand held and shoulder strap for the other works great for stairs, also very light and easy for my wife, only one setting for air speed for the hand held, the standup has two air speed settings which i beleive the lower one irs for tile or wood so it doesnt blow dirt away,the stand up is great for stairs also it only ways a few pounds and has extra handles so u can hold it side ways and use it o stairs,and its a good lookin vac negetives as for now neither vacum has auto roll up for cords and the cords are short 15 feet to ill probly have to buy an extension cord so she doesnt have to keep oveing the plug, the stair vac doesnt have a rotating brush like a normal vac but it works, i can see using this vac in a car and getting corners easier put it over shoulder and go to town overall it was a house warming gift but it was purchased for 332 and with a 10 percent discount the standup performs just as good as our boos vac only draw bak it doesnt have ajustments for heght of vac for the different carpet if u have diff carpet it might not work for u need the adjustment but overall im happy with it its perfect for what we are asking out of it and we took car3e of 2 birds with one stone

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 5 out of 5 stars

    Best Vacuum Cleaner for the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Dyson and a Kirby. This vacuum cleaner is, by far, the best vacuum cleaner I have ever owned. It is far superior to the Dyson. It is lightweight and very powerful. I am extremely happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Quality engineering...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the fact that there is a portable vacuum cleaner which has the hose & attachments. Great for hard-to-get-at places. The main unit has great suction & is extremely light.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Best vacuum I have ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is superb. Brings the nap up in the carpet. I was surprised that it was so light.Long cord is a plus. Cleaning steps is a little awkward with the upright. Overall I am extremely pleased and would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum pair based on the reviews. Had I simply been browsing in the store, I likely would have chosen something else because for the price, it doesn't look like you're getting much. I am so glad I went against my instincts and listened to what others have said about this unit. It's awesome! It leaves the carpet looking like it's just been steam cleaned, not merely vacuumed. (No, it won't remove stains. It just really picks up the nap and makes the capret look new.) This is a case of simpler being better. I work for another retailer that sells Dyson, Electrolux, Hoover, Eureka, and Oreck. I have seen that the units that get returned most often are the ones with too many bells and whistles and gimmicks. This set just does what it is supposed to do: vacuum carpets really well. The canister is super lightweight too, but has awesome suction. My only knock on it is I wish it had a little longer hose to make it more suitable for cleaning the car. But for inside the house, it's great. The extending tube locks at any length you choose and works great for hard floors and ceiling fans and stuff like that. The tools are nothing to get excited about, but do the job. I stopped at a local vacuum store and picked up a dusting brush with longer, softer bristles than the one supplied so that I could vacuum electronics without scratching up the plastics. ($7) Points that I would counter from other reviews: 1. "The hose falls out of the canister easily." No, it does not. Twist the hose to lock it in place, and then it's acutally kind of hard to remove. 2. "The canister is super loud." No, it's not. Of course this is subjective, but to me, it's much quieter than vacuums I've had in the past. 3. "The bags are very expensive and hard to find." The bags can be tricky to find in stores, but are readily available online. They're about $5 each, but to me that's not bad at all when you consider they are really big bags, you're getting HEPA filtration and never have to replace a seperate HEPA filter unit (which really can be pricey), and they have an automatic "trap door" that slides closed when you remove the bag so dust doesn't go flying everywhere. Value. For inside the house, this is the best vacuum solution I've owned, and even though I was really reluctant to spend $300 for this, I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the first vacuum that I really love with a reasonable price. It's light, but after cleaning the whole house, I still wished it could be a little lighter. It is so powerful and even cleans the edges well. It's easy to use on the stairs too. The Canister Vacuum is a bit loud and could be better if I can store all the parts with the vacuum itself. I love its clean design with the color that you don't get bored easily. I'm recommending it to all my family and friends. My husband and I are really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews and decided to go with this one over a Dyson... love how light it is and the power it has. Love the hand held small vac for cleaning stairs and upholstery! Want a second one for our vacation home now.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vacuum; even my husband likes it. So much easier to push than my old Hoover WindTunnel, which had excellent suction too, but just was so heavy use anymore that it kind of sat in the closet, only to be used primarily to clean the car. I started to use my Hoover Linx to do the everyday vacuuming, though it works well, it really was not giving our carpets a proper cleaning. I have been a Hoover customer for the past 40 years and never really had a problem with any of them. I just got the bug for a newer model with little more power and more features, every few years or so. I probably have averaged about six years per vacuum and since this vacuum has a six year warranty, I should have it for at least that long. The separate little canister is nice to have and has excellent suction too. The only problem I have found, when you have it close to you, I feel a lot of warm air coming from it, which is a bit uncomfortable. Others have complained about it being noisy, but I don't think it is that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Replaced my canister vac for something with a bag and had only used it for about a week and there was an easily noticeable difference in the amount of dust in my home. Lightweight and surprisingly low noise are two other great features. My dog is hardly affraid of this one! Well built, sturdy construction. Auto height adjusment for different carpets and rugs is wonderfull. It even looks great, you almost don't need to hide it in the closet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by this vacuum cleaner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews and was hesitant to purchase such an expensive vacuum cleaner but one of the things I needed was something that was good at picking up dog hair on both carpeted and hardwood floors. I decided to try this since it got no bad reviews and WOW! I have never ever had a vacuum cleaner that had such suction and power. I was so amazed at how easily it moved due to the "self-propelled" mechanism. The only improvement would be to have some attachments on board so when you are vacuuming a room you could quickly do corners, etc., but then it probably would take away from the suction power! The little vacuum is very convenient for little jobs and it will work for when I need the attachments. One thing that I never saw in any of the reviews I read is that the vacuum cleaner bags are self-sealing. That means that when you remove them from the vacuum cleaner, they automatically seal so no dust or particles escape into the air. I always hated that when I had to re-vacuum after removing a bag. The bags are very thick and high quality so it's no wonder they are expensive. If you are debating about this one and you're on the edge, just take the plunge. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson for years and reviewed a lot of vacuums before deciding on this one. Compared to the Dyson it is so light weight and vacuums so easily. The only complaint is that it's not that great on my laminate wood. I have to go over it a couple of times. I wish it had a bare floor option so that the brush could be stopped while vacumming bare floors. It seems to do fine on my tile. And I do like the separate canister-It makes vacuuming stairs so much easier and I like it for quick clean ups and getting under furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    GREAT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has everything I need. There are no replaceable filters like all of the bagless vacuums that are out these days, and the bag seems very large. The suction is great and picks up pet hair easily. Extremely light weight and easy to manuever. The only downside that I noticed is that to use the attachments you have to use the canister. Otherwise, this is an amazing vacuum. :)

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Lightweight to take up and down stairs and excellent at picking up dog hair from a Malamute who sheds greatly. As stated, would prefer to have attachments on upright but do know that would increase weight. All in all best vacuum I've owned over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fantastic Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the vacuum because our old vac stopped working. This one is fantastic. It sucks like a champ! I did not think we would use the portable vacuum, but we use it a lot. The portable works great on small messes. It also has all the attachments. I really wish the vacuum had some of the attachments, as the portable one just does not clean as well as the large one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really sucks (which for a vacuum is a good thing)! Extremely light, easy to move around, and best of all, it REALLY gets the dirt and debris out of your carpet -- with this suction power, it lifts the pile on your carpet really well. Far better cleaning power than Dyson, for much less money. The included canister vac is nice, but very loud -- I consider it as a throw-in, and it works great for cleaning out the car and getting into corners.

    I would recommend this to a friend