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Rating 4.6 out of 5 stars with 2012 reviews

96%would recommend to a friend.
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Page 1 Showing 1-20 of 2,012 reviews
  • Rated 4 out of 5 stars

    Decent

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I think my expectations were a bit too high when I got this. I thought it would be a one and done type job but I typically have to repeatedly go over the same spots if I want real results especially when my dog pees on the carpet. Its good for spot cleaner but not power enough to really scrub odors from the carpet. The water container also fills up pretty quickly. The water container is also starting to smell and stain even though no water is ever left in it.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    Posted .

    works great! So well my apartment that my apartment I moved out of thought I had it professionally cleaned and ended up saving me $350! I just wish it got a little hotter...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    Posted .

    I think it works really well! Great buy for the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    For around $100 This thing does amazing things. As long as it lasts I Recommend it .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .

    This review is for the product only, not the store. I am wondering if hoover can return my money spent. Not able to upload my video showing the problem. The cleaner worked okay for the first time. When I used it for the second time, there was no cleaning action. The carpet was just made wet. This equipment does not dry the carpet, it is not even close. The smell of cleaner liquid stays on and never goes away for a couple of days so I wonder what the rinse cycle does ? With windows open in a summer afternoon and with the ceiling fan on, it took 3-4 hours for carpet to dry. So during the second use, I think I figured out why the machine doesn't work anymore - I am not an expert but maybe Hoover can diagnose better. The rotor brushes do not spin when the machine is upright or in use. It barely rotates when I tip the machine on its wheels. The collection tank does not collect any dirty water after the first use. The entire cleaning action seems to be dependent on the "powerful" rotation of the brushes which is the critical path. Since the critical path does not function, the machine is junk. Without rotation of brushes, this machine is merely a water spray on carpets and it doesn't dry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, amazing cleaning

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Price

    For the price, I was skeptical. However, this thing literall erases old stains with very little effort. I'm so impressed with how fast it pulls old pet stains out of a carpet. I highly recommend it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Price

    I have now cleaned 5 rooms and carpeted 2 staircases with this and it did a very good job. Some of the deep stains were helped. I cannot see them once it dried. None of these carpets have been cleaned in over 10 (some 20) years. Spots were removed in the first slow run.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .

    We bought this in late 2015 and only used it once last week (2018). The machine just stopped working, no power on. We followed all instructions for use and there was no heat build up, it just suddenly stopped and could not go back on. It was slightly out of warranty and both Hoover and Best Buy refused to help us with a warranty repair, discount off new model, etc. Very disappointing and I will never buy Hoover again. I've had better experience with Bissell. I lost $150 and won't forget it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for the Money!

    |
    Posted .
    Pros mentioned:
    Cleaning, Ease of use, Price

    Cleaned better and easier than my Bissel - I'm impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    Posted .
    Pros mentioned:
    Cleaning, Ease of use

    I love this washer machine. So simple and one tank can clean a whole living room. Easy to use and I've used the Kirby and this one is way superior for cleaning carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for doing apartment wall to wall carpeting

    |
    Posted .
    Pros mentioned:
    Cleaning, Ease of use

    After borrowing a friend of mines Carpet Deep Cleaner, I decided to purchase one of my own. Its easy to use, no mess and cleans up nicely afterwards. Only suggestion would be to vacuum prior to using it for better cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic carpet shampooer

    |
    Posted .
    Pros mentioned:
    Cleaning, Ease of use

    This is by far the best carpet cleaning machine. It has revived my carpets so they look like new. Very easy to use even for an 81 year old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cleaner

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     

    I have 3 long haired dogs and a long haired cat. One of my dogs is a puppy and loves to dig and play in mud. She constantly bringing in lots of dirt. Therefore, I have to clean the carpets on a regular basis. I previously had a Bissel which always left lots of clumps of dog hair on the carpet. Then after 4 months, it began dispensing the dirty water back onto the carpet. Instead of fighting with warranty claims and shipping it out, I went and bought this Hoover (which I should have bought originally). I loved how it cleaned the carpets. This machine is light weight and not bulky and is perfect for my small hallway. The amount of dirt and dog hair it pulled was insane. I do have to empty the dirty water container several times, but I think that doesn't really bother me. I want results of clean carpet and this machine does that. I haven't used the upholstery attachments yet, so I cannot comment on those. The carpet dries pretty quickly which is a huge plus with animals, especially with a senior dog who sleeps in one of two places. I am overall very pleased with this machine's performance. I like how the carpet feels after is cleaned.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was amazing until the pump stopped

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this to clean a large area rug and living room set. It was working beautifully on my shag rug. I used it on my light teal ottoman, and it worked great on the mystery stains from my dogs. The upholstery tool brush is a BEAST of a scrubber. Then I tried to use it again to clean my couch the next day. The upholstery tool would only dribble out water. I did everything the troubleshooting guide recommends; I even went online for more solutions. Turns out hoover has very little online support, and I had to turn to Bissell for more things to try. Nothing would make it spray again. We emailed hoover and they never responded. We called several times, and they would put us on hold and then hang up- sometimes after thirty minutes of waiting. There was no online chat available. We waited a few days for any response and finally returned it today. Thank goodness best buy took it back so we can look for something else now. I really wanted to keep this thing but, with no support for faulty parts, keeping it wasn't an option. I won't be buying a hoover again because the customer service was non-existent.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well; easy to use

    Posted .
    Pros mentioned:
    Ease of use, Price

    Overall a great carpet and upholstery cleaner, especially for the price. Have already used it 3x already in various rooms and a couch/loveseat and it worked well every time. Especially like the clear cover which allows you to see the volume of water being picked up, which is helpful for gauging the dryness. It's also very easy to clean up the various parts of the unit when you're done as well. One negative is that the hand held hose sprayer attachment has a tendency to get partially stuck in spray mode so that even when you aren't pulling the trigger, it is spraying water/detergent. It's fairly easy to manually push the small sprayer nozzle forward and get it to completely close and stop spraying but it is a little inconvenient, but other than that, it has worked great so far. Will see how it holds up after sitting for a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and Powerful

    |
    Posted .

    I like this carpet cleaner a LOT. I've had the larger Bissel and Hoover versions before, and this smaller Hoover does just as good a job. It maybe even better at picking up more of the water you send down into the carpet. When I had the larger machines, I did a side by side test of those two. They seemed to do about the same job at cleaning, and retrieved equal amounts of the water. To me, this is an important feature, because I don't want a damp carpet for days. I hate a musty, mildewey smell more than anything, and I felt that the little red Hoover Power Scrub did a better job of sucking up almost every bit of water I began with. The smaller size was a plus too, when I came to narrow sections that my old larger unit would have never fit into. I'm really glad I purchased this cleaner. I'm very satisfied. Note: I also find that using a Pivoting Utility Fan that can blow toward the floor does an amazing job of drying carpet more quickly. Well worth spending $60 or so on one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning

    It good for my house keep clean. Recommend to everyone buy it

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yetfor my Wife

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Yes I bought it for my wife She did not use it but it is a very popular product and it was cheap. We usually rent it from Home Depot but for 3 times if rent we bought it now

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home or auto.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was very pleased with my purchase. It does exactly what it is supposed to. Used it to clean my vehicle interior worked great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I waited too long.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Replacing a 20 year Bissel. Wow what a difference. Less water used. Cleaner results. Easier design for filling and emptying.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend