Customer Ratings & Reviews

I have 3 long haired dogs and a long haired cat. One of my dogs is a puppy and loves to dig and play in mud. She constantly bringing in lots of dirt. Therefore, I have to clean the carpets on a regular basis. I previously had a Bissel which always left lots of clumps of dog hair on the carpet. Then after 4 months, it began dispensing the dirty water back onto the carpet. Instead of fighting with warranty claims and shipping it out, I went and bought this Hoover (which I should have bought originally). I loved how it cleaned the carpets. This machine is light weight and not bulky and is perfect for my small hallway. The amount of dirt and dog hair it pulled was insane. I do have to empty the dirty water container several times, but I think that doesn't really bother me. I want results of clean carpet and this machine does that. I haven't used the upholstery attachments yet, so I cannot comment on those. The carpet dries pretty quickly which is a huge plus with animals, especially with a senior dog who sleeps in one of two places. I am overall very pleased with this machine's performance. I like how the carpet feels after is cleaned.

This item was reasonably priced. It cleans beautifully and is easy to operate. I never thought my couch would ever come clean, but it did and looks like new.

This was a replacement purchase. I burned up my other hover steam cleaner from using so often. When I first saw this product in person , looking at it was disappointing foom its smaller size. This is one case wher bigger is not always better. After one use my confidence was restored & than some. It's literally a pleasure to use,Not trying to sound like a commerical. Love this machine with 8 Shih Tzu's under foot. It's used at least weekly if not more.

I bought this carpet cleaner when I moved into a new home. It was cheaper to buy my own carpet cleaner than to have someone come in to clean an entire house. This cleaner worked excellent to remove the smoke/dirt in the carpets throughout the entire house. My only problem is that I cannot get all of the water out of the tanks in order to store the unit. Other than this minor problem, the machine works excellent.

Very easy to use! Light weight enough where it doesn't kill my back to push the machine around. Very easy to install. Cleaned my carpet very well.

I'm a mom of 3 kids aged 3 and under with a 90 pound shedding dog ...so carpets can get pretty dirty. I read reviews on this for months and watched plenty of YouTube videos then finally took the plunge when it went on sale. Instructions were easy to follow and loved how clean my carpets were after. The attachment tools work great to get small spots up and love that they are able to hang separate from the cleaner so it's not as bulky.

A couple days ago, i used this cleaner for the first time, and I wasn't disappointed! It's interesting, yet disgusting, how much crud can come out of your carpeting, even when it looks relatively clean. During the "wash" usage this cleaner did pull a lot of yuck out of my floor, and it pulled out even more when I was doing the "rinse". Definitely a lot easier to use, and clean afterwards, than a Bissel Pro-Heat that I used to have.

I'm glad I invested in this product. Worked very well on my carpet. Cleans well and easy to clean. Light weight and easy to maneuver.

This carpet cleaner is great. It works very well. The only 2 cons are that I wish it was a little wider to cover more carpet at a time and that the water containers were a little bit bigger. Besides that, I would highly recommend this cleaner. One major pro is that it isn't as loud as other cleaners. I had a different Hoover prior and it was so LOUD. But in comparison the noise level is fine.

I've used it only once so far and gave the house a good cleaning. It's very simple to put together, and it's easy to use. It is a bit heavy but I didn't have any trouble maneuvering it around furniture. It did a wonderful job on the carpet, with no streaks and didn't leave it sopping wet, so it dried in no time. I'll be doing my dining room soon and I hope I don't have any of the broken handle problems that others have had. I'm pleased with this purchase, have no complaints so far, and I'd recommend this particular carpet cleaner.

I have only owned this product a few weeks but I have used it many times since purchase (MANY accidents by a potty training puppy). So far I am loving it! It cleans well for a nonprofessional cleaner. I do see a few drips coming from the machine but only when I am reattaching the water reservoir. But I expect that from something that is designed to easily snap together/apart. Otherwise no actual leaks. The reservoirs do not hold a lot of water which causes frequent refills and dumping, but it's not a professional device, it'll only hold but so much. I love the separate water and cleaning solution reservoirs as well as the separate dirty water reservoir, great to continuously use clean water and to have option to just rinse. The attachments (multiple to choose from) are wonderful! The power cord is kinda short but not a deal breaker. Other wise easy to use and cleans the heck out of carpet. I do receive yearly carpet cleaning service and will continue to do so since I'm not sure if this actually is just as good as professional service. I do love it for in between professional servicing and for household accidents (human error or otherwise)

I seem to purchase a new cleaner about every 3 years. Having previously owned more expensive models, this time I chose this model Hoover which was on sale at BestBuy.com. It has by far out-cleaned all my previous systems on a carpet that was well overdue for a cleaning. I was impressed with its performance right from the start. It seems to either not hold as much water or goes through it a little quicker than my previous units but it’s a small tradeoff for a much cleaner carpet. There was no tag on the shelf to show the price at the Wilmington, DE Best Buy and at checkout did not match the sale price on the website. Brought this to the attention of the associate assisting us at the register and it was rectified very quickly, politely and with a small sincere apology. I wish I recalled her name as she is an asset to the store and should be recognized.

Excellent machine! Bought it to clean the carpets in a 2900 sq ft house prior to moving in and it did a great job. Easy to use, not too heavy, broad enough head that it doesn't take forever to clean a room. Also has good suction and doesn't leave the carpets full of water

This is the first carpet cleaning machine I have purchased. After doing much research and reading customer reviews; this met my needs. Now it is very convenient to clean the carpet on my schedule and clean the areas that need more frequent cleaning. This machine is easy to use and not too heavy. The detergent and water storage capacity is about 1 gallon, making it easier to empty.

this works better then a bissell i had a bissell pro heat 2x it for three years and it stopped pumping water and was going to cost more to fix unlike bissell they use a regular brushroll like a vacuum while this hoover has five spinning brushes i had a hoover steam vac wide path years ago and it was heavy but this model is lightweight powerful and easy to use you will be filling this up with more water since the tank isnt big. but its very easy to take apart and clean the unit when your done with it the cord isnt very long but it gets the job done here is a tip when your done remove the clean water tank and pull the trigger and let water and the solution out of the hoses to prevent dry rot and leaks unlike previous hoovers where there was a brush speed this model doesnt have it but less things to figure out

I was hessitant to buy it at first, I really need it, I was concerned that I might not be able to assemble it, Well I wa surprised I did it, there's really nothing to assemble. Very light & easy to used, I"m glad I bought it.

I have three inside dogs and a cat. I was amazed at how well this carpet cleaner cleaned. We have accidents around here all the time. And I am constantly concerned about my 18 month old grandson putting dropped food in his mouth. Still may have fuzz but at least it's clean. It's also light which I need. I am 60 years old with a bad back and arthritis in both hands and I can still control this carpet cleaner.

I purchased this and it is very light in weight easy to push. Cleans carpet great. Only down fall is tank to small.

Very easy to put together. Filling and emptying is simple easy and take almost no effort. I’ve tried other brands and not one of them could have been this easy. And cleans carpet very well. I recommend this model and product.

Cleans Deep down and has good suction. Water tank goes fast but sure shows what you're picking up and proves it's doing it job.