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Customer Ratings & Reviews

Your price for this item is $297.99
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The comparable value price is $349.99

Customer reviews

Rating 3.5 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers have good things to say about the Highlander Foldable Electric Scooter's top speed, operating range, Bluetooth capabilities, and its relatively lightweight design. Many appreciate the scooter's price point and headlight. However, negative feedback frequently centers on the battery life, ride quality, and the scooter's durability. Concerns have also been raised regarding the noise level and the brevity of the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 245 reviews
  • Rated 3 out of 5 stars

    Fun for Pre-teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun scooter for pre-teens or teens. It is a solid item and operates as advertised. The wheels are small; so, it has to be operated on paved paths. The wheels and board are narrow, which makes balancing a little more challenging; especially at lower speeds, turns and for larger feet. The handlebars do not adjust, so it could be high for shorter teens and make maneuvering more of a challenge. The plastic piece that covers the screen (speed, battery, etc) comes off rather easily. Without it, the led screen could be easily damaged (keep an eye on that plastic peice).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The first scooter we purchased the handle bar screws kept loosening no matter how tight we tightened them and fell out and got lost while my son was riding it. This is a safety concern. I contacted the company (Hover 1) for replacement screws which they didn’t have. I bought some at a hardware store and they kept loosening so I fought with the company to send me a new scooter which they did. Less than 5 months later the new scooter just stopped working for no reason. Contacted the company and they said they only have a 90 warranty. Yeah that’s pretty crappy. People pay over $300 for these things to stop working within months. Garbage.

    No, I would not recommend this to a friend
    • Brand response from Hover-1 Team
      Posted .

      Hello, we do apologize that your issue was not resolved. We are here to assist our customers to the best of our abilities. Please reach out to our support team for further assistance at this time. -Sam hover1

  • Pros mentioned:
    Max speed

    Rated 4 out of 5 stars

    Higher than 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find yourself a road/sidewalk thay is relatively flat the scooter will go up to 25mph at times but, because of the wheels; riding it anywhere that has bumps can be annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Max speed

    Rated 5 out of 5 stars

    Amazing Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Electric scooter, it is very sturdy, fast, he loves the bluetooth on it, it was worth every dime i paid for it..Thank you..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a scooter. Bought two of them 3 years ago and they’re still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Weight

    Rated 5 out of 5 stars

    Saves my knees!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use when working in large manufacturing campuses. Works great and saves my knees from killing me after a long days work!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Bad scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing was good, two days after opening package scooter did not turn on. Return to store, replacement was scheduled to be delivered. Nothing yet. Not very happy with this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love riding the scooter during winter especially now its summer. I rode it for work/uber and the battery last more than 7hrs. Its easy to use and put it away after riding it.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Electric Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband he loves that he can ride and play his music at the same time also has a really good speed it’s a good scooter

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor quality - should be listed as disposable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one purchases and each becomes inoperable within a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stay far away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product. Cheap, falls apart. No customer service support. Stay far away and purchase a better brand, such as Segway.

    No, I would not recommend this to a friend
    • Brand response from Hover-1 Team
      Posted .

      Hello, we are sorry to hear you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team for further assistance. We would be happy to help! You can contact us by emailing support@hover-1.com Thank You, -Sam hover1

  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Scooter purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 9 year old sons birthday. He loves it! I like the ability to adjust user levels for safety. Great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BESTBUY always has JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not for the product. This is for the JUNKS from BESTBUY The 3rd times they sent me used item. Items were defective or missing parts, and returned from other customer with sign of used, since I am buying as a new item. For this scooter, it was used, dents all over, power cord is missing from the charger. Throttle bracket is not secured. Called and they won’t even honor the price or exchange. Bought this as a birthday gift for my son, luckily I we open it as soon as it was delivered and still able to return. Not satisfied and very disappointed. I am not a person who writing review. But this is the 3rd time it happened with products buying from BESTBUY. Just for everyone to know my experience. It is not trusted if you want to buy something as a gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best scooter!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is perfect. Battery holds a good charge. Both kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Love this gor oder kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved this! I got it for him for Christmas and he’s been plying with it more than his video games! If you want your kid outside more, this is definitely the way to go. It has a kickstand to keep it upright, which he lives because he can “park” it anywhere. Goes really fast too, so have your kid put a hemet on. I loved riding it too, i might buy another for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is great for basic flats grounds. For hills it threw me off when it auto brakes to lower speed when speeding past 15mph

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only last 7 miles and the charging light is green but the scooter is still charging it should be red

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids loved these. They are fast and a large adult can easily use them. Heavy duty.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ok for the lrice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for the price but rhe battery does not last really long and at max weight you’re having trouble going up slants

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ride quality

    Rated 3 out of 5 stars

    not very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only got 4 miles range at full speed I weigh 175lbs. the ride is awfully bumpy and the hard rubber tire came off the rim

    No, I would not recommend this to a friend
    • Brand response from Hover-1 Team
      Posted .

      Hello, we are sorry to hear you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team. We would be happy to help! You can contact us by emailing support@hover-1.com Thank You, -Sam hover1