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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 3.9 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the Journey Foldable Electric Scooter's battery life, operating range, and build quality as positive aspects, with many praising its ease of use and convenient features like cruise control and headlight. However, some users experienced issues with the tires, reporting flats, and others noted challenges with hill climbing and the motor's performance on inclines. The power button's durability was also a concern for a few customers. Overall, the scooter receives positive feedback for its usability and features, but some design and component durability issues were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 294 reviews
  • Cons mentioned:
    Hill climbing

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about it was you can’t go up hills very well. Other than that it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. We love it. Only used it once but performed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I use it to take my dog for walks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the scooter and charged it up and took it for a test spin and was surprised at how fast it was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hover-1 is a good scooter. It has really good mileage and the speed is pretty decent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 5 out of 5 stars

    Nice scooter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last pretty long on a full charge. Rides really smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hover-1 scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this scooter. It’s pretty fast at 15mph. Make sure u wear a helmet while riding. It’s super fun. Charges really fast and it was delivered really quick before the scheduled date. I purchased the extended warranty just to be safe and it’s worth it. Have fun people

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good range that speed perfect for 12 and under

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not knowing what to expect considering it's my first Scooter. This scooter is Outstanding. It's VERY quiet, and the brakes work great. It's pretty darn quick too! Very satisfied with this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Hill climbing

    Rated 3 out of 5 stars

    Nice light weight scooter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter is good for lighter weight person (under 200). Would shut down going up hills of San Francisco. Had issue with rear tire being inflated (valve not holding air).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Commuting Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live relatively close to my office so i have been taking this to work for the past month or so and its been great! You might get some looks but at the end of the day everyone wants to ride it. Only negatives are the brake sometimes sticks slightly and the cruise control never has worked on mine (i dont know if thats a blessing or not tbh)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact clone of the Xiaomi. The battery has been hold up so far, the ride is pretty comfortable. One thing i don't like is Hover still doesn't have replacement parts listed for this model on their website. i contacted them and was told it will be another few months before they have it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice scooter I recommend is very nice to ride in the city

    I would recommend this to a friend
  • Cons mentioned:
    Tire

    Rated 4 out of 5 stars

    Very smooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice riding scooter. Brakes could be more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great scooter good batterie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid love it and enjoy riding it easy and practical

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy any other scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing worse than the scooter is the customer service from both Best Buy and the manufacturer when it comes to service and trouble shooting. Owned less than 4 months and only has about 25 hours of total ride time. Just spend the extra few bucks for a decent one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BAD battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after about 9 months the battery life drastically reduced and i can only get about 20 mins of riding before im already loosing a bar on my battery life. i am very battery conscious and never leave it on the charger for to long after fully charged because i always remember its charging and check on it frequently. if i just ride it to the store and back(5-7 minute trip) i wont even charge it. so i don't understand why the lifespan is so short. i just hope i can get a replacement battery(if they even have one)..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Electric Scooter ever , my son is 11 years old , i bought him the scooter for his birthday , for a complete charge it goes over 4 hours of playing , strong fast and reliable, a value for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these scooters. Would recommend the warranty program only because if the charging port dies then it’s over. Awesome scooter even for bigger adults like myself and it’s light weight and goes quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a Segway to see which we liked better. This one had a slight edge for us in appearance and functionality. We like the style and ease of control use. Battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is exactly what I was looking for. It’s light weight, easy to put together, and it’s foldable. Charges in 5 hours and it’s ready to go.

    I would recommend this to a friend