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Customer reviews

Rating 4.5 out of 5 stars with 293 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 293 reviews
  • Pros mentioned:
    Battery life, Lightweight

    Rated 5 out of 5 stars

    White HP Chromebook 14 in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came very tightly sealed, no damage to box. Delivered in timely manner. Easy setup. Lightweight, two charging ports. Fast charge. One on each side. USB. It Connected to my cellphone, for text messaging I love it, stays charged for days, but I'm not on it all day either. Wifi connection easy. Sleek look. Opened up windows super quick. Great product for price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Light and nice HP chrome book .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for this money, of course it is not a high end laptop, but good enough quality for basic things. I bought for my 13 years son for a school daily work, laptop very light, good size screen, DO NOT HAVE HDMI PORT ,SO YOU CAN NOT USE FOR A MIRRORING SCREEN OR CONNECT TO THE TV. NICE SOUND. BOUGHT ON DALE FIR 159$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChromeBook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functioning fast search haven’t gave no issue

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worth the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical about my purchase but immediately I received it it was perfect. It was very easy to set up, works fast and great. I really love it. It came in at the expected delivery date. Love the battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save money. The employee recommended an open box purchase which was a wonderful suggestion, great computer. No scratches this was a brand new computer customer return, geek squad check.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    My HP is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP is fantastic it works super fast i like to watch nexflix it works great

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to use small and light you can take it anywhere with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop, excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop arrived on time and upon opening the box it came in, I was pleasently surprised to find that even though it has plastic case it does not feel cheap or flimsy. I use this laptop for email, shopping, youtube, and its perfect. If your reading this and are considering the purchase of this laptop, I would say -for the price you cant go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lap top!! This lap top is worth the money. When buying a printer make sure its compatible with your computer first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice and it works fast I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Battery life, Lightweight

    Rated 5 out of 5 stars

    Love my new HP Chromebook!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook! It is lightweight and super fast. It has a backlit keyboard feature which I really appreciate. I had a little bit of an issue connecting it to my Windows HP printer, but I finally figured it out--just had to locate the IP address for the printer and entered it manually. It holds a charge for a LONG time--I think I have only charged it twice since I've had it. I highly recommend this Chromebook.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi there, thank you for your great review! Enjoy your new HP Chromebook system along with the performance of the Intel® Celeron® Processor N4020.

      Thank you for choosing Intel!

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Since 2019 and still going

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Lightweight. Bought back in 2019 when covid hit. Still working like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Fast

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is awesome. It was very reasonable, starts right up, fast as hell. I installed a quality 128gb micro SD card for additional non-cloud storage. Move ahead with one of these, no brainer! the lit keyboard is a huge bonus too.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Battery life

    Rated 5 out of 5 stars

    So far , so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this H.P. To replace an Acer chrome book that will quit updating in September. I really like the Acer but the H.P.dropped in price substantially. This is a little smaller than my Acer, But I really like it , a little easier to handle. This one has a backlit keyboard ,what an improvement for me. I have had my head in the sand all this time. Picture and sound are plenty good for me. Holds a charge all day. Works for this guy....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs perfectly and is good for the price its at and im verry happy that i bought this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Noice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this laptop was a very good idea. This Chromebook is light weight, Nice looking and sleek. One problem is since it is white, Grease, sweat, and others get stuck on it and are never coming off. The lid and screen get scratched easily too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great Little Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop! I love the white and the lighted keyboard! I'm still learning features of my first Chromebook, having always used windows based computers. It supplements a 17" HP Pavilion Laptop circa 2013. I wanted to update with something fast, small and very portable. So far I love it! The audio is amazing for watching YouTube vids or just listening to music - which was my primary criteria in buying this laptop. My other HP also has superb Dolby sound which is why I stayed with HP for the Chromebook. I highly recommend so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of work and play in one place. The HP Chromebook with an Intel processor, 14” display sporting more screen space, stereo speakers tuned by the audio experts at B&O and over 12 hours of battery life, you can knock out any assignment while binge watching your favorite shows. - The beauty of a micro-edge high definition display and speakers tuned by the audio experts at B&O, make for a front-row entertainment experience from the convenience of your lap - Get the responsive performance you're looking for with an Intel processor, ample storage and a long battery life that helps you get everything done - Redefine how you work and play with the seamless integration of your favorite Chrome browser, always secure and up to date, and access to a huge selection of apps in the Google Play Store - The millions of Android apps you know and love on your phone and tablet can now run on your Chrome device without compromising their speed, simplicity, or security - By squeezing a larger screen into a smaller frame, this narrow bezel optimizes your display's appearance with an efficient design - Your PC runs cool and quiet, with no noisy hardware or unsightly vents, thanks to an innovative design that eliminates the fan - HP Dual Speakers and audio custom-tuned in collaboration with the experts at B&O deliver rich, authentic audio. Let the sound move you - When your laptop is low on power, no one has time to wait hours to recharge. Power down your device and go from 0 to 50% charge in approximately 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Very nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook about 3 1/2 weeks ago. At that time I paid $219.00 witch i thought was a good price. Now its $149.00. Nothing i can do about that since the price match was after the 15 day return policy. This Chromebook is very fast. Speakers sound very good, the display could be a little brighter but all and all this is a very nice Chromebook. I would have given it a 5 star rating if the display was a little better and the price was $149.00. Nows the time to buy it, you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 4 out of 5 stars

    Good chromebook but do check bezel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it excellent rating but the screen bezel has a crack, I wish I had seen it earlier and got the item replaced. Pros and Cons listed below. Pros: Intel celeron 4020 does make a huge difference in performance compared to the older ones. I have quite a few chromebooks - 7 in total over the last few years and I do see a huge performance increase compared to my other chromebooks with same RAM but older processors. Really good screen, and decent speakers Backlighted keyboard is such a game changer, I wish even lower end chromebook manufacturers start providing it. I actually bought this chromebook for keyboard backlight to use at night Good battery life I am a huge fan of chromebooks, and this chromebook is another good device for basic computing, actually nowadays you can do more than basic computing with chromebooks. I have convinced multiple family members/friends to switch to chromebooks over the years and they all love it. Cons: The only con is the broken bezel, I take good care of all my devices so having a broken bezel on a brand new device does bother me, I wish HP and BestBuy had quality checks to catch broken bezels before they are sold to customers. Being a brand new item I never thought it could have a broken part, else would have checked it on day 1 and exchanged it. With the broken bezel I am a little worried about how long this chromebook will last. My other chromebooks have lasted well beyond chrome os update expiration dates .

    I would recommend this to a friend