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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1417 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,417 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is ok if you want to do simple things like surf the web. It wouldn't be my go to pc for more in depth tasks. It is affordable and does what it says it will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Transfer from old Chromebook was a breeze. Clean looking, basic Chromebook at a really good price. Great for basic computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely overwhelmed with this item. I’m an APPLE GIRL, but thought I could figure things out. I guess you could say I’m not as smart as I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer I would recommend to others. First chromebook and I really like how efficient it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. I was looking for something affordable for my kids to do homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, nice quality. The OS system is new to me, so a liitle bit of a learning curve. I am really enjoying using this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and best buy had the one i needed in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using only for browsing. Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was easy to set up!! Bought it for my child’s schoolwork. & it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just what I hoped for. It is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Screen is different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like but for me the screen was a non glare and it made it harder to look at and the colors felt off. other that that it worked great. Should work well for a high schooler first computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Use BestBuy CitiBank card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was first and only purchase I made with new CitiBank Best Buy card. Will never use again. On advice from Best Buy returned this item because it would not pair with my printer. My account should have been brought down to zero...they have refunded all but 27.94 and no one will remove this charge. Not Best Buy or CitiBank. So in essence I'm paying them 27.94 for nothing....they have both lost a customer over this...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still discovering things ... so far so good ... Really wish it came with a written owners manual for old folks like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP Chromebook - they are reliable and have built in virus protection. There is nothing negative to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cheap computer but I got what I paid. But overall I love buyin thing from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and how easy this was to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was really knowledgeable about what I needed, and people there were so nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very quick to help. They were all super nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent purchase? It does a lot and it is very reliable. My best purchase ever and it was on sale for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for college and school work. Got it for my sister.

    I would recommend this to a friend
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