Customer Ratings & Reviews

Sometimes a little slow but overall great computer!

This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

The staff was very professional, friendly, and showed great patience with me. I was able to get the laptop that I needed for school. I appreciate all the help!

I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

I love this lap top it’s very nice!! Thank you-) and super fast delivery

The HP 14-dq3000dx is a basic and entry-level computer aimed at a younger crowd or those who want simple device. If you’re looking for a speed machine then this device is not for you. That said this HP laptop is a 14 inch laptop being in the middle of large and small laptops which is the sweet spot for me. The housing is termed snowflake white which actually reminds me of an older computer named after a fruit. At least it’s not in the usual black or silver. It is powered by the older Celeron 4500 chip which is not really fast enough for heavy computing. But still it is sufficient enough for general use. However it only comes with a measly 4GB of RAM which is not really that much and may hinder performance. Had it come with 8GB of RAM performance would much be better. Also, it comes with 64GB of eMMC. Again this is not the fastest. Like most computers of this class, these would not be expandable. Then again I surmise the target market of this computer is not really going for expansion options. This computer comes with Windows 11 in S Mode. For those who are not familiar with S Mode, this is the version of Windows that only allows apps to be installed from the Windows store. This is done for security purposes. But for those who want to install apps outside the Windows store, there is a way to set the version of Windows to the regular version. This version is the Home version. And once you switch to the Home version, there is no way to revert back to S Mode. Lastly, this laptop includes an initial subscription of Microsoft 365. That alone is more than half the cost of this laptop. Do note this applies only to new users only. Connectivity is fairly good for this class as it has two USB B ports. I am not sure if these are USB 3 compliant as there is no documentation regarding this and both do not have blue markings on the ports. It does have a USB C port which is new for me regarding this class of PC. And lastly, it does have an HDMI port and an SD card reader. Lastly battery power is fairly adequate since it has three cells which would last you between two to four hours. Your mileage may vary depending on use. Overall this is a decent laptop for its price. Again this is not a fast machine but it has its target market. I’d still recommend this laptop.

I love HP laptops. Never had an issue and they run so good the color is such a beautiful color as well!!

Great handy small laptop for my school work. I needed to buy to use a website that is not supported by Chrome. I am old school person and can only use windows for my school work.

YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP

I love this laptop, it doesn’t have all the internal storage I need but overall for what it’s worth I have no complaints and would purchase it over again!

Great laptop, great price, but most importantly great, friendly, knowledgeable, customer service.

The laptop came well sealed, in excellent condition with a charger, it's like new, no damage. It was very easy to set up, I did it by myself following the instructions. The only problem i have the battery drop a little too fast. It's nothing I don't use it every day. I Added Photos for reference. If you need a second laptop, this one is a good choice (4GB memory, 64GB eMMC), great size, not big, good price.

Decent laptop for the price. A few things need to be disaabled and jailbroke to make it fully functional for me. The lack of lightning capable USB-C was annoying.

Bought this laptop today looking to improve my time working since my old laptop was very slow at what i needed it to do for me and with this laptop i was able to work at least 80% faster and it was crazy!, ALSO!! 0 NOISE coming out from this computer so you can definitely work in peace with this device!.. i am looking forward for a nice working from home shift tomorrow and i would definitely recommend this computer to everyone in need of a business/work computer… the color is just amazing and very stylish btw!… also don’t forget to pair your purchase with an sd card for more memory for your documents or pics etc etc, it’s advertised as 64gb but after software and all the stuff it comes down to 33gb so keep that in mind!… + i bought the 25 dlls microsoft mice and it also works amazing! Overall it’s a GREAT laptop for the price and for the time im gonna need it and use it it will help me a lot!

If I could give no star I would. I purchase this laptop for my son to use for school purposes and in less than 30 days the laptop kept shutting off by itself and kept giving error codes. It won’t allow you to stay on a webpage for more than 10 minutes before cutting off repeatedly. It’s very annoying. I tried to return in store and I was denied a refund because it was pass 14 days. To only give 14 days on an electric is ridiculous. The laptop been giving problems since the first use. To be stuck with this laptop that doesn’t work is unfair. I was sent to geek squad and they wanted $100 just to run diagnostic to figure out the problem and then I will have to pay additional to fix the problem. This was just robbery because this laptop has no use…

This little laptop is great for online surfing and searching, checking e-mails, writing essays, and streaming/watching videos. At a sensible economical price point, you can’t go wrong for personal use.

Great price good brand excellent service from employees fast quick

I brought this laptop for my 8 year old Son and it’s perfect!! I love this shade of blue. He had a Chromebook but I needed to upgrade him to a Windows platform so he could download needed programs and of course, Roblox!! Lol. He loves it!