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Customer reviews

Rating 4.1 out of 5 stars with 2527 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,527 reviews
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Trying to return as I’m writing this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a great price. I love the color of it and also how light weight it is. Easy to take with me wherever I go and functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Runs a bit slow but that’s probably because I don’t have all the updates put on my computer yet. Very light weight. Perfect for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved but def for people who know what they doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm Unhappy. Bad Product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, excellent speed with downloads and uploading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. Slim.and sleek. Nice screen and soft keys. Perfect for on the go people or just laid back & relax people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp to slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow, it doesn't work well at all (feminine) Too slow, it doesn't work well at all (masculine)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer doesn't come with enough memory to install stock updates. it's a $250 brick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I love the color but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color but have not been able to use it much as it has to continuously be powered down. It also makes a very strange "plastic" noise each time a button/key is pressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop It’s perfect for what I Need on a day to day basis! It has the perfect amount of storage and I just love The color!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size is nice, screen is clear, smooth key strokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Good! Sooo Slow! Whatever I tried to do I would get a wait or exit message. I took it to the Geek Squad and they said. 4GB is like a flash card. Buy a computer with at least 8GB if I wanted one to work. It was after the 14 days I'd boughten it so couldn't return or exchange. I learned something. I hope you readers do before it's too late!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality of the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

    No, I would not recommend this to a friend
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