Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $186.00
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1508 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,508 reviews
  • Rated 5 out of 5 stars

    Great personal home laptop and perfect for travel!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great for online surfing and searching, checking e-mails, writing essays, and streaming/watching videos. At a sensible economical price point, you can’t go wrong for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school but not to play games as its memory of only 4gb is not enough for u to save or download large files i can still play like in cloud gaming like fortnite and minecraft but it will lag from time to time it all depends on your wify sped aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed set up was a breeze bluetooth connection was so easy I had no issues connecting with my printer and soundbar

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    HP does affordable laptops, too!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been a manufacturer I mostly trust when it comes to laptops. I mostly own higher-end models, but sometimes, all you need is a compact laptop that doesn't sound like a landing Boeing 747 and can handle simple tasks. No need to break the bank when all you do is shopping online or going through your emails. That is something that this HP laptop can do. The first aspect I'm going to discuss is a technical one, the heart of any system: The CPU. Intel has been known to develop low-end processors for quite a while. Their most successful one was the Atom CPU, which you will find re-branded to Celeron (which used to be a different tier of CPU's) inside this machine. It's not meant for heavy loads but is relatively cheap to produce. This HP laptop contains a "Celeron" N4500 which probably doesn't tell you a whole lot. Suffice to say that its dual core setup won't allow you to play much else than solitaire. The memory and storage follow the same path, with very limited resources to keep the price down. There are 4 gigs of RAM and 64 gigs of eMMC storage (a sluggish type of mass storage which is cheap to produce). Thankfully, instead of using a regular Windows 11 flavor, HP decided to go the more efficient route and use Windows 11 S, which is a stripped down version of Windows. Considering the available memory and storage, it was a good choice. I would argue that a Linux distribution would probably do a better job, but that also depends on which distribution you'd use. The biggest problem is the fact that Windows S does not allow you to install random software, as you must use the Microsoft Store to download what you need. Surprisingly, this little laptop comes with a nice amount of ports, including a Type C and a HDMI, along with the classic USB A and headphone jack, and to polish it off, you even get a SD card reader. The power adapter - sadly - isn't going through the USB port. Not that it matters much but it's harder to find replacements if it burns out. The screen is fine, nothing out of this world. The resolution is 720p which is pretty low and the colors and the contrast aren't great. The sound is what you would expect from a laptop of this caliber (even though it sounds alright using headphones). The materials which make up this laptop seem solid, maybe a bit too rigid which in return tells me that it will break easily without a protecting case or sleeve. The trackpad is just mediocre and feels wobbly. It's also rather small. The design is sleek and simple, the hinges of the screen are nicely tight. To wrap this up, let's just say that you get what you pay for, which in this case is a decent value for your buck. It's not built to run much else than office software, browse online or check the latest Youtube channels. That's pretty much it. So if you only need a compact laptop to do just that for a solid price, then go for it. It's a very good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any problems with this laptop except It can't run very many games like steam games and it can't run Roblox very well but everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it doesn’t have all the internal storage I need but overall for what it’s worth I have no complaints and would purchase it over again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and beautiful resolution. Very happy to finally get a new laptop. TIP: Make sure to understand that adding some apps may take extra effort IF you do not utilize Microsoft Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is blue, which is my favorite color and it works perfectly. I homeschool my kids and help my husband with his business and this laptop has helped me do it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the go laptop for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's compact and lightweight. The storage size is ok for me because I have another hp touch screen laptop that performs well and has a large amount of storage. I really wanted a blue laptop so that was a plus. I use it for my cloud computing course for school mostly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, slow moving, but overall a great purchase for anyone buying an expensive gift for a loved one or friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for simple transactions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a computer for accessing the internet and backing up for phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the money but don’t expect it to handle video games or such

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Blue Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little laptop! Bought it for zoom with overseas family member but also found myself using it to write speeches. Highly recommended, at this price, why not buy two?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable! And the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in love with my new laptop! Very fast and affordable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no star I would. I purchase this laptop for my son to use for school purposes and in less than 30 days the laptop kept shutting off by itself and kept giving error codes. It won’t allow you to stay on a webpage for more than 10 minutes before cutting off repeatedly. It’s very annoying. I tried to return in store and I was denied a refund because it was pass 14 days. To only give 14 days on an electric is ridiculous. The laptop been giving problems since the first use. To be stuck with this laptop that doesn’t work is unfair. I was sent to geek squad and they wanted $100 just to run diagnostic to figure out the problem and then I will have to pay additional to fix the problem. This was just robbery because this laptop has no use…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT YOU ARE LOOKING FOR!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop today looking to improve my time working since my old laptop was very slow at what i needed it to do for me and with this laptop i was able to work at least 80% faster and it was crazy!, ALSO!! 0 NOISE coming out from this computer so you can definitely work in peace with this device!.. i am looking forward for a nice working from home shift tomorrow and i would definitely recommend this computer to everyone in need of a business/work computer… the color is just amazing and very stylish btw!… also don’t forget to pair your purchase with an sd card for more memory for your documents or pics etc etc, it’s advertised as 64gb but after software and all the stuff it comes down to 33gb so keep that in mind!… + i bought the 25 dlls microsoft mice and it also works amazing! Overall it’s a GREAT laptop for the price and for the time im gonna need it and use it it will help me a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and great for studying, broke students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go ahead and restrict some pre-installed Windows 11 features, like malware scan, the computer runs fast enough. It only has 64 GB but I personally find this great for just studying and saving my notes; you could just get a USB drive for more storage. The blue looks really good too. This is the best laptop for its price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my 8 year old Son and it’s perfect!! I love this shade of blue. He had a Chromebook but I needed to upgrade him to a Windows platform so he could download needed programs and of course, Roblox!! Lol. He loves it!

    I would recommend this to a friend