Customer Ratings & Reviews

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

My wife is going back to school. This is perfect for her. Lightweight, compact and versitile.

Good product with lovely price. What a lovely product

Nice item works very well love it. And it move the speed I want it to move and it had windows 11

Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...

This is my second purchase of this laptop. I bought one in 2023 for myself for college and I just bought my high schooler one. Simple laptop that meets our requirements.

Great computer especially for the price. Easy pick up. Great experience!

Absolutely the worst purchase it is extremely slow get opened the book and my update was over 45 mins long to complete. This is garbage

I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

The battery does not last long it lacks horrible screen freezes if you try to open more than one app