Customer Ratings & Reviews

So far this is a good computer. I was told that this computer has a 100% return rate, and I was going to return it to get a better one (more expensive), but so far this computer is serving my needs. I haven't saved much on here because I was warned about the memory issue, so I have been careful, I hope this computer keeps up the good performance.

Speed is great. It has great quality video and takes great screenshots. The storage is great as well as all the apps that comes with the computer and that you download.

Very functional and great for the price. I purchased this chrome book to take care of my basic online needs without wanting to break the bank and it’s been good for me so far.

Easy operation. Simple set up. I was interested in an economical solution for journaling on Word. Basic budgeting on Excel. The price was perfect for the uses I needed it for. Pleased.

Everything I need and nothing I don’t! All I need is the internet and basic word processing stuff and I don’t want a ton of stuff I would never use and this fits the bill.

Good computer Pretty color Esthetic wise it was dinged on many ports of the computer Didn’t come with a charger Had to purchase my own universal charger But everything works great on my computer have no issues with the computer

Amazing Hp labtop at a friendly cost, and excellent for my daily needs I'm looking forward for Christmas so i can purchase one for my Grandchild

This computer is great for school based materials. I got this for grad school and it has been the best option.

I only bought it for movies and to hang out with games and the truth is that for now I haven't had any problem with it

It works well for the price and all I would need is for it to be touch screen. I am in love with the color.

The laptop is excellent.There's a lot of ease in the operation and understanding of it. And good quality,

This purchase was a perfect fit. So happy I made this purchase it has really helped me out. Thank you BestBuy for your help at this purchase.

Very quick and. Simple process. I ordered on line and picked up in store. The employees were very nice and helpful.

Good quality and very fast. It is compatible and easy to carry.

I bought this computer for school and it works great

Very Good product, my son really likes it. Just gonna add a protection plan

We got this laptop for our kid that is still in school and about to go to college this fall, so having this laptop is the best way to go for several reasons. The HP Laptop arrived well packaged and right out of the box, it looks great, and it is compact as well as lightweight yet powerful. We like that this laptop comes with Microsoft Windows 11 in S Mode. To us it means faster, better protected and runs smoothly. Setting up the computer is easy and it can be done while charging it. We also like that it has Microsoft Copilot, so with AI as an assistant is very helpful on everyday tasks as well as getting help with different types of projects. As for speed, it is very fast and best of all it can multitask easily without slowing down and it is very quiet too. As for the screen, it is antiglare and brings out vivid colors from both photos and videos and everything in between and it does not have that shinny reflection on the screen. The battery life was a necessity and this laptop exels in the battery life, not only does it charge fast, it lasts a very long time. I do like that it does have Bluetooth 5.4 and Wi-Fi 6 so it is fast and secured, we can connect earbuds, as well as wireless speakers and it does it well. And when listening to music or podcasts from its speakers, it sounds good. We tested the laptop on a video call and it worked well both using earbuds and also the laptop on its own, since it does have an HD camera and good noise reduction technology, both ends can enjoy a good quality video as well as sound. As for ports, it comes with the most used ones; multi format SD card reader is a big plus since our kid likes to take pictures, uploading them to the laptop is easy, either via Bluetooth or with this card reader. It does come with headphone/microphone combo in case you want to use them via wired, and they can be connected wirelessly too. It comes with two USB A and one USB C so it is good, I did wish it was the other way around, two USB C and one USB A. And if we want to connect another screen, it can be connected using the HDMI. Overall, it is a versatile laptop that brings security, as well as a great battery life for everyday use. It only weights 3.24lbs and it is .71 inches thin and it boots up fast. Lastly it is a good HP laptop that is versatile, secured and ready to take on everyday tasks.

PRODUCT Model:14-dq6011dx REVIEW The laptop is very rugged while still being lightweight. It should hold up to a fair amount of abuse. It is relatively quick and performed well for everyday tasks like surfing the web or basic MS Office apps. I would have no issue tossing it in a backpack to get some work done or watching movies while traveling especially due to the small size and weight. It is affordable, so I would not panic if something happened to it. PROs - Small / Compact Size - Fast enough for every day task - Small Power Supply - Enough internal storage for basic tasks - (3) High Speed Ports - Includes Windows 11 - Includes 1 Year Subscription to MS Office Personal - Trusted Brand Name for Ongoing Support It is not a touch screen, so you have to use the track pad for scrolling. The keys are not backlit so you will have to use it with decent light. I found the screen / colors washed out and hard on the eye for prolonged use. About 50% of the included storage it taken already by Windows and included apps. This leaves you about 50GB free for small documents. Fortunately with the included USB ports you can easily expand to more external storage. RECOMMENDATION I would recommend this for example an affordable travel laptop, or a young student laptop for homework and basic internet.

The specs couldn't be more perfect for a student that wants the windows experience rather than the alternative that's out there for the type of money you're spending on this (Value!) Want to start off by saying the 14 inch form factor is very convenient, not too small, not too big and is a very light design. They give you a large variety of ports on this machine even with its size which is impressive including, an audio combo jack, USB-C port, two USB-A ports, an HDMI port and of course the power barrel plug. The speakers get plenty loud enough which is always great to see on a 14” model and the screen is excellent resolution for the size as well. It gets fairly bright too which is all too uncommon these days. Battery life is really good on this as its got the intel N150 processor which is essentially all energy efficient core design to provide the best experience for something like this. There is a lot of these out using this chip that do not have a fan however this one does include a fan allowing you to take advantage of its speed without being throttled to a crawl. This machine comes with windows 11 home which is in S-mode. If you are unfamiliar with what S mode is, it's essentially the computer being used inside of the Microsoft ecosystem as a whole. This means you can download any verified apps from the Microsoft Store, use edge browser, Outlook, the entire Office suite all the usual players here you’ve come to love. What this also means is that if you're giving this to a student they will be safe from any sort of virus or problems because everything is verified. Now, if that's something that you're not interested in you may very well just turn off S mode and return to a standard version of Windows 11 if you go through this process with your Microsoft account in the settings. If you do this it works like any other windows PC but without the added protections that Microsoft provides while in S-mode. That said this does everything that it needs to do and more and the fact that you get full windows on this and not a water down operating system like some competitors makes this all the better value. It's honestly hard to believe you can even buy a Windows laptop at this price point today but here it is!

Can Microsoft still perform with under powered specs? What does that even mean? HP’s 14” laptop cuts some corners, but not many, to drive a low price. It does not support USB-C charging, which could be a deal breaker. Compared to my work laptop, the screen on this is lower resolution. This makes the text larger, icons larger, and all of it less sharp. The keyboard is a little squishy, but still has nice spacing. There’s no back light, so you’ll have a little challenge if it’s darker in your work space. It feels like it’s about the same weight, but it’s thicker. The case is plastic instead of aluminum or some space age material. Battery life has been great so far, with several hours of web application usage. It includes WiFi 6 support for decently fast speeds. While in the same room as my router, it maxed out at my ISP speed. Upstairs, it showed some drop off compared to my phones which have WiFi 7. What does this mean when using the machine for Office apps and school projects? First, be aware that this has Windows S mode enabled by default. Windows S ensures high performance by limiting what you can install to those apps in the Microsoft store. Even common apps like Zoom and Audacity are locked out. This mode can easily be disabled, but it’s a one way street. After disabling, I didn’t notice much of a performance difference as long as I stayed with a single app. With more applications open, the machine is definitely slower than my work machine. Switching apps is less smooth and leaves a black screen in some cases for a few seconds. Everything catches up eventually, but it’s a reminder that cost cutting comes at a price. In the end, it’s a price which I think is worth paying to get a Windows machine around $200 new. It’s less than many used machines and still comes with a fast SSD and full support for current software. This machine is a way to get a Windows machine at a Chromebook price. It provides all the advantages of Windows, including a 1 year subscription to the MS Office suite, which is half the cost of the machine. After exiting S mode, Chrome can be installed, though I personally prefer Edge as it’s less bloated and doesn’t track your movements across the web to sell advertising. The versatility of Windows is still unbeaten. My biggest complaint and enough to make me not recommend this is lack fo USB-C charging. It has a USB-C port, along with HDMI output which will drive a high resolution screen. However, it will not accept a charge through the port. As it only requires a 65-Watt power support, this oversight is a bit inexplicable. Every laptop I’ve owned in the past 4 years has accepted a USB-C charger. This allowed for use in the car as well as sharing a charger when the family is on vacation. At the very least, it would be nice to have a USB output on the charger block, so I wouldn’t have to carry two chargers with me on vacation (phone & laptop). It unfortunately spoils what’s otherwise a very good value priced option.