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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and responsive touch screen of this 14" Chromebook. Many appreciate its affordability and quick boot times, making it ideal for everyday tasks and schoolwork. However, some users experienced performance issues, including occasional slowdowns or freezing. The overall experience appears positive for most, but potential performance limitations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 4 out of 5 stars

    Jeannie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chromebook. My first chromebook so trying to get use to it. It is different on key board than my reg. size computer. Sure will get use to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to bring with you when you’re on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my husband. I am not very knowledgeable about laptops. Took a chance on this one, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter for school and so far no issues with set up and using for her school work. Parental controls are a definite plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product bought for my parents and they like a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it thinking I was getting a deal, I ended up with a very dull screen and broken headphone jack and camera. I returned it the next day. If you're eyeing this product I'd recommend you spend a bit more for something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly I like it Thank you!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeatedly freezes, turns off and restarts. Now its frozen and wont turn even turn off. Got this less a month ago but no longer returnable. 14 days is not a long enough return window best buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped turning on about 45 days after purchase . Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub-par product. Videos are pixelated and difficult to watch. Audio needs to be constantly adjusted, making listening to YouTube videos uncomfortable. Although less expensive than other computers, this computer was not worth the price. I would not recommend purchasing this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great in beginning, now uncertain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about my Chromebook. First, I love that it used to come on really quickly. It's now almost three years old and it doesn't power up near as quickly. My hard drive is only about half full. I'm starting to have some issues with getting kicked out of apps lately. It that Google, like other companies, purposely sets things up to start going wrong at a certain time. With their updates, this is easily possible and after an update a few months ago this is when it started. With Chromebook I'm totally confined by what I can put on my computer, which is fine, but if I'm going to be that handcuffed I want it to last for a lot longer. I would have recommended this if I'd written the review in the first year, but this is why I always wait to see how it actually holds out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was traded in for a laptop. Can't do anything on a Chromebook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is a great value at the 200 price point, given the size and build quality. The screen is lower resolution but bright and readable, plus the USB-C charging is always appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Chrome Book HP !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chrome Book works well for a entry level laptop. The price was also good for this laptop . Thank You !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for others I prefer optical drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its s nice computer but not for me I would rather have optical drive

    I would recommend this to a friend