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Customer reviews

Rating 4.5 out of 5 stars with 1628 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,628 reviews
  • Rated 2 out of 5 stars

    Ok, if you want a slightly blurry screen 24/7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed that the screen clarity and resolution is so bad. The text is just very slightly blurred ALL THE TIME. The colors are also not as vibrant or sharp as they should be--things are dulled slightly. I bought a $50 ignok portable monitor because I need a dual monitor, and it has a better screen quality than this does. The ability to adjust settings is also very limited. You can't even adjust when screensavers come on. This plays into the resolution issues as well. You can only enlarge or shrink the display text or size; it is just a glorified zoom and doesn't do anything for the resolution. Unfortunately, there is also a docking mode that you can't turn off either. If you close your lid while using a dual monitor, it will stay on. You can't alter it at all. If you want to be able to customize your laptop, don't buy this. Additionally, there are a few design features that I am not thrilled about. The first is that there is only one USB and and two C ports on the computer. A bit more would have been nice, but it is not a deal breaker for me. Also, the screen does not tilt back further than about 100 degrees. If you have something that boosts/tilts your computer, then it might not adjust to the correct angle. Also, there is conflicting information about if the keys are backlit, and the answer is no, they are not. There is also a random issue where it won't load websites and they will just appear mostly blank. I have only had this computer a few days and I've been irritated every day. I threw the stupid box away or I would try to return it. I wouldn't purchase it again, if nothing else because of the abyssal display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love it customer service was awesome and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a low price computer. I saw this one online. i went into the store and brought it. It works prefect for what I need it for. Great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop I would definitely buy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and so simple to use. Bestbuy seems to always have whatever we're looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Note book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my laptop very easy to use fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chromebook is perfect for my needs. I am 70 years old and not very techno savvy. The chromebook is very user friendly. I would recommend it for anyone but especially for users who are somewhat technologicaly deficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome but!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and quite productive. Have been able to be quite efficient for work projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top for the price has been amazing everything I need for work and very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been doing great for me so far! Love the selection of HPs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as specified. Wish it played dvds tho. Good clarity and volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight of it. Great for school or some office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's an amazing value, the battery life could be bigger, but I also never had a screen and system this week before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this device for a couple days now. The screen is better than I expected. The keyboard is responsive and works without frustration. The touchpad also works pretty well. Honestly I'm pretty impressed that this device works so well at such a good price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for college and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped and delivered on time. It is a great computer for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Chromebook is perfect for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm done with Microsoft, so this computer is perfect for what I needed! It's slim, lightweight and set up was easy and quick. I bought it for online shopping, paying bills, checking emails, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New HP Chromebook Laptop is a great performer. My girl friend is also pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for web-based software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent price, quick and easy to set up. Great for using for cheap and quick web-based software and videoconferencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook. The 8 GB RAM helps make it a fast computer for browsing, Screen quality is great for the price. Updates will be available till 2033. Taking that into consideration, this computer is a steal at the price.

    I would recommend this to a friend
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