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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1648 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,648 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my boyfriend who needs to do basic email, zoom meetings. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase for my dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was excellent. Online store pick up was also excellent. I appreciate the customer service that was given at the store. It was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase of the HP laptop . The set up was quick and easy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Chromebook.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Works as advertised . Great price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not quite 5 star worthy. Inexpensive for the functionality. Screen could have better resolution. What person at hp decided to take a sleek laptop and put an ugly black and white sticker next to the touch pad should be released from decision making. You can't remove it without marring the surface, and it is an eyesore. The transformer on the power cord - it should be nearer the wall plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Son needed a new Chromebook for college. The Automatic Update Expiration on this Chromebook is really far out in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a laptop to reprogram a household appliance. We Went into the computer section and made contact with Kirby . He was awesome help to us !! We are not computer expert s at all he he took the time to total explain different items and features !! It says alot nowadays when its even hard to find someone to help but thats not the case when you shop BestBuys !! They take the time to fully explain and answer your questions!! Bestbuy is our one stop shop for quality knowledge staff thats here to help you on your purchase ! Cant say enough about the service we received!!! We purchased a HP laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A guarded review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding it hard tot this item after only have having had it for a couple of days. It's the same model as the last one I had that pretty much kick the bucket after a year and a few months. So this is a guarded review as I'm not sure if this one is going to do the same. So any of the ratings that I give it down the line in this review I do so with a bit of trepidation. Would I recommend this item? How are you at taking a Gamble? Because I don't know if this one is going to do the same thing as the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive Chromebook. Easy to navigate, can complete all task I need it for including checking email, video conference calls, creating documents and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom loves it . It works well for her.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought it for online class and watching videos online only. It works perfect for her. Great price great laptop, easy to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and helpful, friendly service. The gentleman who helped me, and was very knowledgeable, in the kind of computers to help me with my work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid college laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife when she went back to school, covers all of her college necessities so far. Used for online classes mostly, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what i needed to do. Super simple and a great first laptop. Pricing is awesome. We had a awesome rep who actually fit us for this instead of a pricier one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook Intel Processor N200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a Chrome computer before so it works a little different from what I am used to. That being said it works great and I am slowly learning all the things that it can do. If you are a wiz on the computer you will love this laptop. You should know that the docks for connecting to printers, TV, speakers are all super small and there is a limited number. So when you buy it also pick up some adapters with multiple ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Chromebook. It’s a great addition to my office. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - affordable and reasonable functionality. As long as you're familiar with Chromebooks (and how they're different from Windows PCs), this one is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. 8gb of RAM for $200 is a great deal. Computer worked great out of the box with no issues. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall value, good speed and keyboard for a Chromebook. This is a welcome tool to help my kids complete summer assignments and general internet computer tasks. I would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It's a very different setup from my laptop compared to this 1. If I can return it I could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and was easy to set up. The delivery was very fast. I chose the Chromebook because it came highly recommended.

    I would recommend this to a friend
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