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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1619 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,619 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook is a great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Chromebook laptop is awesome! It has a rapid start-up time and is lightweight. The screen is the perfect size with excellent lighting making it easy to view. I especially appreciate the signal when the battery is low making me aware of when I need to plug it in to the electrical outlet. Great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. The battery good lasting. Daughter uses it everyday and it has worked amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP 15.6" Chromebook is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen with a full keyboard and numeric pad. It is fast, and the screen is crisp and clear. The price was amazing, and I know it will be used extensively.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery was a Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy overall with the function, performance, and price point. I learned a deficiency of Chromebooks in the process - that they are not friendly to VPNs. My biggest disappointment was the handling of my order: When I originally made the order, it was because you advertised that I could pick it up in an hour. When it was not available at that store, someone helped me redo the order. However, the person re-ordering it did not use the correct address which was on the order, but sent the laptop to an address I have not lived for 7 years, delivered Tuesday. I called again to fix the error, I was told that due to the errors, I would be given expedited shipping for which I would not be charged, and receive it the next day. Long story short, promised on Wednesday, was shipped on Friday, and received on Saturday - 5 days after I needed it. I see you've just reduced the price $50. How about crediting me that amount for my trouble and broken promises?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device at a very fair price! Fast shipping too… thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gf loves it works great easy to use lightweight happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great produce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter and it works perfectly. Easy to set up and is just what she needs for school.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    its a chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect!… for a chromebook. could have better speakers or back lit keyboard. maybe be a bit heavier. nonetheless ive dropped it a few times, got it wet, really just ran this thing through the mud & it works- still lol this is my fifth chromebook. overall my 2nd favorite & thats just because of the backlit keyboard. i love the full keyboard here with the number pad. love the big screen. picture quality is eh but say it with me “its a chrome book” you really get what you get with that. for me im rough on laptops & i love never having to store anything on the device itself - makes getting a new laptop a bit easier. THIS IS NOT A WORK LAPTOP. this is simply a pleasure or school laptop. even then online schools require windows. you can TECHNICALLY get linux on a chromebook & run similar programs to windows how ever chromebooks dont really offer the storage needed to not only download but run linex PLUS the programs you want to download then run. sure get an external hard drive BUT ITS A CHROME BOOK.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low cost "computer", this is pretty good. If you want a more powerful and loaded laptop, this is not the one. It does however, do everything necessary to do normal houshold and personal tasks. Overall, it works well for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect IMO

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect IMO, although I don't have a need for software other than Google's free apps and the Web. I needed to Google for the solution to change one setting in Chrome to see mouse scroll bars, but I also realized from the FAQ that I should be using the mouse scroll wheel anyways. That's the only glitch and it was an easy fix and also user error on my end. As I'm old school and prefer a mouse over the trackpad. My profession is in IT and I wouldn't give it 5 stars if I found something wrong with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purposely waited for a while before writing this review as people tend to write good ones right away and then have regrets after a while. I've had it about 6 - 8 weeks now and I haven't had any problems. Although it doesn't have the look or feel of a high end laptop, it is everything it's supposed to be. I got a refurbished one but mine came packaged well with no damage or signs of use. It responds as well as expected and doesn't seem to get stuck or freeze much. I don't think this machine is a powerhouse but then it doesn't claim to be. I wouldn't store important things on it without backing them up first but then again you really shouldn't do that with any computer. Overall I am happy with this purchase and I would definitely purchase the exact same one again (at the same price point). I paid a little more than $200 bucks for it and it does exactly what I need it to do. I'm giving it 5 stars not because it's a perfect computer but because it's exactly what you would expect from a $200 laptop given it's specs. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Awesome laptop! Comes with Google Gemini.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just in need of something basic and for the price it's way better than I hoped it would be. Great resolution, runs fast. It will run games without any hiccups if you're into that. I would definitely buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough for school or work. Doesn’t get hot to fast and loads pretty quickly. I’d say the only issue is the screen, it has a low resolution and if you don’t look at it at a specific angle the colors act weird.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this laptop on sale, and it was a great price. Overall, it's easy to use and accepts other apps. Battery life is good seems to be well made. I would highly recommend this for other people to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a great price ! Battery life is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Screen size

    Rated 4 out of 5 stars

    Downsizing to basic Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told Google was easy to follow, but having come from a lifetime of Apple products I found the trasition difficult. That being said, it is fast, as advertised, the screen is clear, the silver case is well made, and it's easy to carry. For the price it's darn good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 4 out of 5 stars

    A good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is fast and compact and I use it everyday, and I added a wireless mouse for ease of use. It often jumps when I'm scrolling which is a little anointing, but it's still a handy item of equipment that I appreciate very much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty decent laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop. The battery life is amazing. Runs fast. Great quality. One thing I wish it did have was a glowing keyboard. It’s hard to type at night because the letters don’t light up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to b e easy setup and use it a great sc reen wide and love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Beautiful and Easy to Use Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP Chromebook! It is easy to use and has all the features that I need for school and for my personal use. Microsoft 365 works well on this laptop too.

    I would recommend this to a friend
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