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Customer Ratings & Reviews

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$248.99
Save $180.01
Comp. Value: $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1626 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,626 reviews
  • Rated 3 out of 5 stars

    HP Chrome Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize this computer ran on apps returned it and got a HP Windows

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received defective item. Took some time but was able to set up return, although we are still waiting for a refund on the defective Chromebook.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst but not the best either.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working decently then stopped charging, cable was not the issue the batteries or computer where happened one day before the last day return window. Didn't want to return but give me credit but managed to get money back. Not a bad computer worked pretty decently to start but not a light keyboard like it's stated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt respond to google chrome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt respond to google chrome so i have to use another browser

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to learn how to use it, i am good with computers, have a hard time with this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, too slow and the picture is not clear. Every time I use this I need to re enter my password.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't even set it up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no indicator for the Caps lock. It is impossible to set up since it needs to be connected to wifi to be used, which requires a password, and there is no way to determine if the caps lock is on or off. The option to make the password doesn't function either. I just decided to return it 30 seconds into trying to set it up. It's just a waste of time and money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jens Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this and it has helped with when I have to work away form home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the 200 dollars. However 1 of the charging ports already broke

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine until the keyboard stopped inputting characters. I got a refund and bought a different brand......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told It was a good laptop to start off with for college by an employee and was lied to. It can only use apps from the chrome store doesn’t even support download extensions. Worst laptop for anything that isn’t middle and high school

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but not for others. Okay but not for others to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought as a gift, was available for pick up quickly, it looke good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BLA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Never used a chromebook before very different still having issues Not sure if its me or if it ME ! :- )

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return the laptop as it was useless to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize that a Chromebook could not run Windows programs, so I had to return this laptop. They should make this clear in the product description so people dont waste their time and money. In the same purchase I also bought Windows 365 but the site didnt tell me I couldn't use it with this laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but I’m not happy with it. It is what it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother board went out in 13 months. Had to have it repaired. Never picked up due to cost. Cheaper to get a new computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi good good good good good good good goood goooooood

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rate ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System isnt wow, but it does what it is intended to do

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loose bridge to screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the third month of purchase the ridge that holds the screen became loose pulling apart the screen at the bottom destroying the laptop as it was not damaged.

    No, I would not recommend this to a friend