Customer Ratings & Reviews

System isnt wow, but it does what it is intended to do

I didnt realize that a Chromebook could not run Windows programs, so I had to return this laptop. They should make this clear in the product description so people dont waste their time and money. In the same purchase I also bought Windows 365 but the site didnt tell me I couldn't use it with this laptop.

Was told It was a good laptop to start off with for college by an employee and was lied to. It can only use apps from the chrome store doesn’t even support download extensions. Worst laptop for anything that isn’t middle and high school

Okay but not for others. Okay but not for others to use.

It works but I’m not happy with it. It is what it is

After the third month of purchase the ridge that holds the screen became loose pulling apart the screen at the bottom destroying the laptop as it was not damaged.

Mother board went out in 13 months. Had to have it repaired. Never picked up due to cost. Cheaper to get a new computer

Found out the hard way that a chromebook is now a PC/Windows, or Mac OS system. Tried to do my taxes with TurboTax, ordered my disk from Sams, got my code and went to download the program and F to my surprise... I cant do my taxes this way. I have to do them online and pay full price. I bought this stupid computer for my business and I hate it, the keys don't light up, and I cant use it to do my taxes, it is only good for basic things. I was one day too late when I found out about the tax issue for me to be able to return the darn computer or else I would have returned it. so mad. hate this computer, would not recommend.

Had it for six weeks & all of a sudden, it will not charge properly. Plugged in to a working outlet & will not charge. Battery goes completely dead & had to reboot. I need to know where to return this & get a refund please?!

Bought this for an online classroom that uses Canvas as a platform. It’s really clunky..links don’t work. The touchpad is over sensitive or doesn’t work..the whole system is not as user friendly as I hoped. Is it too late to return??

I bought my laptop 20 days ago. It already won’t take a charge and because I’m 5 days over my 15 day exchange period, I now won’t have a computer for 2-4 weeks. My daughter needs this for school so it’s put us in a total bind. Not impressed with the device and not impressed that I couldn’t just exchange it.

less than a month of ownership and the laptop screen blacked out.

Upon opening the package on Christmas morning, its defective. Says "something went wrong" when you turn it on. Got it as a black Friday deal. Now i have to return it. What a dissapointment.

The contrast was very poor especially for the fact I wear glasses it was very lil much to work with since I am in school and this couldn’t help me with any of my assignments

Basic laptop that can’t really do anything other for then surfing the web

This laptop was horrible. Extremely slow and kept turning off by itself. Had to return. Going to stop buying HPs. The staff at Best But were not the most friendly and helpful either.

Bad OS, no RAM or ROS. Every thing cloud? No way.

Didn’t know chrome platform is not compatible with Microsoft 360, this computer is completely useless.

I looked at the price and thought, "I cant beat this, it's on sale and looking at the original price, it must be a good laptop." Returned it the same day cause by golly, i didnt realize chromebooks are terrible. The display was hideous and i really didnt want to keep looking at it every day. Chromebooks are specifically for google apps. I did not realize this when i purchased it. As soon as i realized that i couldnt run off of Windows, i immediately took it back.

This chromebook pulls up the cricut design like a phone. I can hardly access anything and its hard to fogure out. I you tube ways to make it fullscreen and it has been useless. If your looking to print to cut designs or pull up design space, get another computer. No other uses for it currently.