Customer Ratings & Reviews
- Model:
- 15a-nb0013dx/7J267UA#ABA
- |
- SKU:
- 6535992
Customer reviews
Rating 4.5 out of 5 stars with 1626 reviews
(1,626 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible Best Buy customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer wouldn't boot out of the box. Tried to exchange for a working laptop, but because it was a gift that wasn't opened until after the 15 day window, Best Buy won't honor their product. Might be the last time I shop here.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not an HP girl!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess im just used to Mac. This computer is not for me. Will be returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2.5 months it stopped charging and won’t turn on
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t boot up right out of the sealed box. Kept saying something went wrong. Returned the next day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pile of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 2023, it died after 4 months. That's a very expensive chromebook.
No, I would not recommend this to a friendRated 1 out of 5 stars
HORRIBLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible - Sound is horrible the mouse pad doesnt work the clicking feels like something for the early 90s crappy crappy crappy - Very slow. DO NOT BUY
No, I would not recommend this to a friendRated 1 out of 5 stars
Never came
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got lost in shipping and auto refunded. Never arrived.
No, I would not recommend this to a friendRated 1 out of 5 stars
NO!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't a Google Chrombook; i was a "Chomecast." Info stated I cold download Google from web. *GBs captured all my Google Files/copied, and pobanly everything else on my old Google Chromebook. Couldn't delete it or I would have deleted my files. Colors were horrendous. ETC.ETC. Not worth expletive time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in six months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Chrome book I ordered stopped working in six months.
No, I would not recommend this to a friendRated 2 out of 5 stars
windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but cant down load items cause no windows. no windows
No, I would not recommend this to a friendRated 1 out of 5 stars
Would buy for small kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get what I was expecting. Would only recommend for small children
No, I would not recommend this to a friendRated 1 out of 5 stars
Chrome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the Chromebook. I bought it because of the price and i am in college and now i have to use a laptop that i dont like.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months of use. It will no longer turn on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped charging in 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging in 3 months. Not worth the purchase. Keep saving and get something better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it- there are better Chromebooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly… Save your money for a computer that’s worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to download program, browse web with many tabs open. Not handy for downloading documents.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do you like trash?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Broke down not a month later and will be calling my bank to get a refund. I will never shop at Best Buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow/ unable to download antivirus software. local reps were very helpful
No, I would not recommend this to a friendRated 1 out of 5 stars
Chrome Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the computer, it did not perform as I had hoped. It’s also geared for android phone, I have an iPhone, and was not compatible.
No, I would not recommend this to a friendRated 1 out of 5 stars
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It inst worth the battery is fine but it crashes and the charger i got is defective
No, I would not recommend this to a friend