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Customer Ratings & Reviews

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$248.99
Save $180.01
Comp. Value: $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1627 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,627 reviews
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It inst worth the battery is fine but it crashes and the charger i got is defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will do in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Chromebook. It has poor display. A very basic laptop. Can't download Firefox or other browsers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I Use to, very old. I didn’t know it was this old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verify

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is extremely difficult. Thought I was getting a bargain. It’s always a catch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it back. Slow and not helpful for what I needed. Went back and bought a Mac book.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Todd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift, hopefully all will be well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this laptop! It is awful to work on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Description is NOT correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a backlit keyboard! Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    store employees didn't check the return properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was broken had to go back to the store and return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP - 15.6" Chromebook Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied---- works great but battery life only average.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    my experience with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like my new chromebook it is small and light my old computer was big and heavy it is exactly what i needed for what i use it fori am a qeek squad member for a long time and i like their servce they are very friendly and knowlegeablethis the second computer i have bought from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Roam on the chrome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Chromebook 15.6 screen makes it easy to see all my school papers perfectly, im 57 years old going back to school so im not to computer savvy but this Chromebook is so easy i feel like a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Would suggest this product for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Basic, simple design which is perfect for students. Touchscreen is excellent for students studying visual arts but needing a lightweight Chromebook to carry around campus. Also, excellent price point!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Chrome Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chrome book - I do favor HP - it is slim - great brilliant screen - and I really like the 10 key keyboard - I purchased it as an open box - It was new with no defects - a real bargain great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom (80+ years old), and this was really easy for her to learn how to use. The screen is also a nice size--- easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up, fast, and reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had and used a great variety if Chromebooks. This one ranks up there among the better ones I've possessed. My most recent Chromebook was a 17" and i was worried that the smaller screen would bother me. Nope, it hasn't. This laptop is a keeper! It is speedy bugger and performs tasks as expected. I do love the number pad to the right of the keyboard, a lifesaver! The laptop is a tad bit heavier than some brands and models I've had, but still sits in my lap for extended periods with no discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid budget option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, which is the most important thing I was looking for, and at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    my new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, arrived quickly- so much fun to have a new laptop for both speed and the larger screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school. Screen size is perfect and it's not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    15.6" HP Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook worked very well straight out of the box with no problems. These are convenient machines for non-critical uses like streaming and surfing the internet. My only criticism is that the lettering on the keys lacks contrast (light gray on dark gray) and can be a little difficult to see in low light. My other unit has white lettering on black-easier to see!

    I would recommend this to a friend