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Customer Ratings & Reviews

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$248.99
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Comp. Value: $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1653 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,653 reviews
  • Rated 1 out of 5 stars

    Stopped charging in 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging in 3 months. Not worth the purchase. Keep saving and get something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it- there are better Chromebooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly… Save your money for a computer that’s worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to download program, browse web with many tabs open. Not handy for downloading documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do you like trash?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Broke down not a month later and will be calling my bank to get a refund. I will never shop at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow/ unable to download antivirus software. local reps were very helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the computer, it did not perform as I had hoped. It’s also geared for android phone, I have an iPhone, and was not compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It inst worth the battery is fine but it crashes and the charger i got is defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will do in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Chromebook. It has poor display. A very basic laptop. Can't download Firefox or other browsers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verify

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is extremely difficult. Thought I was getting a bargain. It’s always a catch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I Use to, very old. I didn’t know it was this old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it back. Slow and not helpful for what I needed. Went back and bought a Mac book.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Todd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift, hopefully all will be well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this laptop! It is awful to work on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Description is NOT correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a backlit keyboard! Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    store employees didn't check the return properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was broken had to go back to the store and return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    my experience with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like my new chromebook it is small and light my old computer was big and heavy it is exactly what i needed for what i use it fori am a qeek squad member for a long time and i like their servce they are very friendly and knowlegeablethis the second computer i have bought from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP - 15.6" Chromebook Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied---- works great but battery life only average.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Roam on the chrome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Chromebook 15.6 screen makes it easy to see all my school papers perfectly, im 57 years old going back to school so im not to computer savvy but this Chromebook is so easy i feel like a pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would suggest this product for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Basic, simple design which is perfect for students. Touchscreen is excellent for students studying visual arts but needing a lightweight Chromebook to carry around campus. Also, excellent price point!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Chrome Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chrome book - I do favor HP - it is slim - great brilliant screen - and I really like the 10 key keyboard - I purchased it as an open box - It was new with no defects - a real bargain great

    I would recommend this to a friend
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