Customer Ratings & Reviews

A great computer update for me, great speed and storage capabilities!

Easy set up. Fast. Is meeting all of our needs. Great value.

Much faster than my old laptop. Easy to use for all apps.

Love this HP laptop. The build specs were great (16GB memory, 1TB SSD, and Ryzen 7 chip), and at the sale price, you can’t get much better than this for an everyday laptop. It runs beautifully, and I am so pleased with it.

It's a nice laptop, but I am severely disappointed that I did not do my homework because I cannot hook up 2 monitors. I thought I looked very closely to the usb-C port in the picture to be sure that it allowed a monitor to be hooked up, but I should have been sure. It's good for shopping and email. My recommendation on purchasing is NO, only because it is not what I expected. If you have no desire to hook up 2 monitors, go for it.

My 10 year old Surface Pro wouldn’t take an upgrade so I went Best Buy and found the HP laptop and it works great for me. Geek Squad transferred my data and store manager helped to resolve an issue I had with Microsoft 365

My overall experience was great the employee that helped me was very helpful to say the least. He was very helpful in my purchase even helped me save some money can’t argue with that. He got me signed up on the my benefit program to get me some returns for the purchase. And It’s been a great computer I’ve been using it for editing my pictures on adobe Lightroom. I’m happy with my overall purchase and the quality of help I received buying it.

This computer is light weight and offers a comfortable keyboard for typing. Setup was easy once the 1.5-hour download completed. The screen offers adequate room and is customizable.

Great laptop. It has the Ryzen 7 Series processor. That means it has plenty of power to handle all the advanced Zoom network features. For instance, virtual backgrounds for Zoom calls. It is important to have these features.

Had to install MS office 365, Norton, and Epson software after purchase. Everything went without a hitch, Quick with the SSD drive and 16 gb memory and Ryzen chip. Abriana was very professional and helpful with the purchase.

This computer does exactly what I need it to. I use it for browsing and Excel and Word. It works pretty well for that. As long as you're not trying to hardcore game it's a pretty nice computer.

Perfect for me! I am starting MRI Tech school next week and I needed a laptop fast enough and with enough power for all of my programs!

Nice and lightweight. I use this computer for my insurance business. I have only had it about 3 weeks, and it has already made me money. Thank You Jesus!!!

Excellent computer. Very fast and efficient and the storage space is incredible at 1T

Great computer. Love the size, build seems a little on the more inexpensive side, but still good, Everything seems to be running like I expected it to!

Works like it should and expected. I would definitely buy this laptop again and the staff at Best Buy was very helpful in helping me get the right laptop for me.

I love the seamless upload of my files and settings from my previous laptop. That made my experience with getting a new laptop so much easier. The size is great!

I am very happy with my purchase so far. It is very fast and can handle all my open tabs that I need during my busy work day. Great laptop for the price!

Easy to start up, works as it should! All programs I utilize have loaded perfectly

Perfect laptops! Takes care of all my needs and the sales staff was very helpful