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Customer Ratings & Reviews

Your price for this item is $420.00
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample screen size. Good clarity. The Geek Squad was helpful, personable & professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-15.6 " Full HD Touch-Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have been very happen with the Laptop!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ballin on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop needed a new one for school and this one did not disappoint. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop which is light weight and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for what I need, and for the price--it was on sale. It is a bit slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What do you mean by ‘title?’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; best laptop I’ve ever had Yadayadayadayada

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Practice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for its price, it does the basics and has good performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a very powerful personal computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. Its a way to surf and its a laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LTHPR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop dosent allow use of other search engines I think cursor is dissapearing on this right now it doesnt have loud enough sound freezes sometimes and you have to restart

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the laptop except for the speed. Personally, I’ve never had a computer that moves that slow but it gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller screen and keyboard compared to my previous laptop. I am still trying to acclimate myself to my new device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine except speaker is very tinny sounding and isnt very loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery usage unacceptable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall acceptable. Battery life is terribly. In this day and age i would expect longer usage. Stuck with it now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the store manager, Mike that I would receive $50 if I sign up for a best buy credit card. He said $50 would be deducted from the charge of $529.99 Unfortunately this is not true. The charge for the computer was $319 and I also paid 179.99 for Geek squad protection plus sales tax of $30. Total $529.99. I feel like I was scammed into getting a credit card. I have not received the credit of $50 but I did get the bill for $529.99. Also I have no proof thst I paid $179.99 for Geek squad. I will not buy anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Laptop poor battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop Poor Battery life, good speed works well for the basics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO Backlit Keyboard!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop, because it stated it had a backlit keyboard, but it does not. I returned it,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Functional, but very slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic laptop but very slow to process information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the computer about 5 times, now every time I use it about every 3 minutes it encounters a problem and restarts losing all my work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran very slow so I returned it. We did a diagnostic and it was found to be a defected device

    No, I would not recommend this to a friend